!!HELP!! XFX GTS RX 580 8GB XXX performance bios issues

[plushka]

Hello, first of all im not native english speaker, so please ignore my gramatical mistakes.
A week ago I bought an XFX GTS Radeon RX 580 8GB TripleX Edition. Everything went fine with installation. Later this day I tested it with few games(BF1, R6S, Fortnite, Rocket League, Warzone). After an hour few games started crashing. After that moment im just having problems with the card. I was getting artifacts (https://ibb.co/8PtCDzS) often in BF1, Fortnite and Warzone. I knew that my card has dual bios, so I switched to silent bios. Since i switched to silent bios the games are running fine no crash and no artifacts even the card is more stable in silent than in performance mode. BF1 and Fortnite had heavy FPS spikes in performance mode now nothing.
BF1- Silent (Stable 75 FPS with vsync on high settings, Power consumption 80-90W, Temp around 60-65)
BF1-Perfomance(75 FPS with vsync but it was dropping to 60-61, high settings, Power consumptio 100-110W, Temp colse to 80 ).
My question is that What can cause this issues with my card on performance bios. Im assuming its PSU related problem but I want to hear ur opinion. Maybe there is some hotfix for my issue that i dont know about.
I tried few things to fix it but no success.

• DDU and install older drivers
• Did memtest
• Tried to set power limit to +50%
• Tried to undervolt
• Updating windows
• Reinstalling Windows
• Delete RTSS and MSI Afterburner

Config

• Ryzen 5 2600 3.4ghz
• Hyperx Fury 16 GB (2x8)
• XFX GTS Radeon RX 580 8GB TripleX Edition, 20.12.1 Driver
• Aorus B450 Pro
• Evolveo Pulse 500ATX- Upgrading it next week to Cooler Master Elite 600W v3

Aaron

@XFXSupport

 

[Sk1TTeL]

Hi! How do I switch to silent bios mod, like how should the switch button be? Can you send me a picture with the silent mode?

 

[Chrispy_]

Looks like faulty/bad-binned GDDR5 to me. I'd see if you can RMA it first as faulty VRAM is not something you can fix in software. At a guess, the performance BIOS clocks the VRAM beyond its limit and I don't think the AMD driver or Afterburner will let you manually add more voltage to the VRAM (Don't have one installed to check).

You could always try and overclock on the quiet BIOS - find out if its the VRAM speed that's causing artifacts, and at what speed the artifacts appear.

You should still replace that ancient passive-PFC power supply, but I don't think that's the cause of your artifacts in game.

 

[plushka]

im on my way to pick up the psu rn, ill update the post, if it would be vram problem it would crash and give artifacts in silent mode aswell

 

[Chrispy_]

Hi! How do I switch to silent bios mod, like how should the switch button be? Can you send me a picture with the silent mode?

 

[plushka]

the gpu on the pic is in performance right now

 

[Chrispy_]

im on my way to pick up the psu rn, ill update the post, if it would be vram problem it would crash and give artifacts in silent mode aswell

Not necessarily. The BIOS dictates the VRAM clockspeeds and voltages and the quiet BIOS may run the VRAM slower without reducing the voltage - that would be the difference between stable and artifacts. Either way, if you can confirm that playing with the VRAM clock slider causes the same artifacts, then you know the VRAM is to blame and you should RMA the card to get one that works on the default BIOS.

If you bought this card used, there's a chance it was used for Mining and has a non-standard BIOS flashed. I'm making the assumption that you bought this new.

 

[plushka]

vram clock speed in silent bios is 2150mhz and 950mv in performance its 2000mhz dont know the voltage ill check it, im not at home right now

 

[Sk1TTeL]

Before I switch to silent bios mode should I uninstall amd drivers?

 

[plushka]

noo

 

[Sk1TTeL]

So all I have to do is to switch to the green arrow that I made (silent mode bios) right?

 

[plushka]

yeah

here are the voltages and clock speeds on perfomrance bios

 

[Chrispy_]

ok, so your 580 lets you tune memory controller voltages. 950mv is low from what I can rememberon Polaris cards. I though it bottomed-out at 850mv and wouldn't go any lower at all. 750mv at 1750 (7Gbit/s) seems waaaay too low to me, but I'm a bit rusty on Polaris card tuning - haven't owned one to tweak for myself since the Vega56 launched.

For the sake of testing, try 850, 850 and 1000mv for the three voltage states. Anything up to about 1150 should still be safe, though if you need much more than stock something is obviously wrong. My hunch is that your memory controller's not happy at 8Gbit/s on 950mv but might be okay on 1000 or 1050.

Also, when you get a minute can you boot up on the quiet BIOS and post the clocks/voltages too? I was surprised when you said that the silent bios had higher VRAM clocks (2175MHz if you were right) - it's supposed to be lower or at least the same.

 

[plushka]

sure, now im testing the card with new psu in games, seems to be working, no crash yet

here are the silent bios voltages and clock speeds

 

[Chrispy_]

Weird! I've never seen a quiet bios clocked higher than the default BIOS before, and according to the XFX website the
Did you buy the card new or used? One of those two BIOSes doesn't seem right to me, unless those settings are ones you've manually tuned.

Low core clocks and memory clocks to the absolute limit reek of someone modding that 'quiet' BIOS for mining (I'm surprised 2120MHz even works, Samsung's 8Gbit/s GDDR5 wasn't known for its overclocking headroom but that might just be a good sample)

From what I've read on a review and the XFX page for your card, the BIOS switch should be AMD RX580 default clocks (1366MHz core, 8GHz mem) and the second BIOS should be the factory OC mode (1386MHz core, 8.1GHz mem). The fact that you have a perfect mining setup on the second BIOS position for mining is probably not a coincidence.

Either way, if it's behaving now on the new PSU then perhaps your old one was the problem after all! I've not used a passive PFC model in almost two decades and I haven't seen one on sale for at least one.

 

[plushka]

Weird! I've never seen a quiet bios clocked higher than the default BIOS before, and according to the XFX website the
Did you buy the card new or used? One of those two BIOSes doesn't seem right to me, unless those settings are ones you've manually tuned.

Low core clocks and memory clocks to the absolute limit reek of someone modding that 'quiet' BIOS for mining (I'm surprised 2120MHz even works, Samsung's 8Gbit/s GDDR5 wasn't known for its overclocking headroom but that might just be a good sample)

From what I've read on a review and the XFX page for your card, the BIOS switch should be AMD RX580 default clocks (1366MHz core, 8GHz mem) and the second BIOS should be the factory OC mode (1386MHz core, 8.1GHz mem). The fact that you have a perfect mining setup on the second BIOS position for mining is probably not a coincidence.

Either way, if it's behaving now on the new PSU then perhaps your old one was the problem after all! I've not used a passive PFC model in almost two decades and I haven't seen one on sale for at least one.

i bought it as brand new from shop called alza.sk , its very know shop here in slovakia and also i bought all my motherboard ram processor psu cases and peripherials and have no problem with them.

 

[plushka]

 

[Chrispy_]

Understood but that's a generic article that applies to all of XFX's dual-bios cards. You have the XXX edition which is advertised with two seperate sets of clocks, 1366/2000 and 1386/2025 - so it's likely that those two advertised sets of clocks are on the two seperate BIOSes.

If you bought a brand-new card and those are the clocks it came with then fair enough - I'm just saying that your "quiet" bios looks more like a mining BIOS than a quiet bios to me. I'm only pressing the issue because if it *IS* a mining bios that shouldn't be there, then it means your card has been tampered with and you should reflash that BIOS to what it's supposed to be.

EDIT:
I've just seen you used Alza and bought from new (I've used Alza before too). Might be worth emailing XFX support about the high memory clocks in the quiet BIOS. It doesn't cost you anything and the worst they can do is ignore your email.

 

[plushka]

u mean i should ask them to give me the bios files?

 

[Chrispy_]

u mean i should ask them to give me the bios files?

Nah, just ask them to confirm what the clocks/voltages should be for the silent BIOS. If they say that 2120MHz is correct then don't worry about it. If they say it should be something else then it wouldn't hurt to ask for the correct quiet BIOS. At the very least it would make a valuable addition to the TPU BIOS Database.

 

[plushka]

Nah, just ask them to confirm what the clocks/voltages should be for the silent BIOS. If they say that 2120MHz is correct then don't worry about it. If they say it should be something else then it wouldn't hurt to ask for the correct quiet BIOS. At the very least it would make a valuable addition to the TPU BIOS Database.

contacted them, waiting for response

 

[liberator35856]

I think the issue with performance is it starts to thermal throttle down when its around 80c. Or at least mine does. I have the same card and my Silent BIOS also has the memory clocked to 2120 over the 2000 performance. The core speed is set to 1100 on silent over the default 1366 (which boosts to 1386 if it has the temp headroom for it). To get mine stable on Performance I had to set custom fan speeds to keep the temp below 75-80 and I lowered the default core volts to 1100 from 1150 and set the power tuning to -7% (My case doesn't have good airflow so that alone helped the temps a lot). Its been stable and every game I've played and benchmarks like heaven and furmark. It has also kept better FPS in performance over SIlent by 5-20 fps depending on the game since I've fiddled with that stuff

 

[plushka]

the only thing i modified is the fan curve, and its pretty stable, temp is 60-65, the fans are not really quiet, but tbh i dont care, i have my headphones on my ears so i cant hear it

 

[liberator35856]

the only thing i modified is the fan curve, and its pretty stable, temp is 60-65, the fans are not really quiet, but tbh i dont care, i have my headphones on my ears so i cant hear it

On performance or silent bios?

 

[plushka]

performance, and also set the power limit to +50%