High CPU temperature and FPS drop all of a sudden?

[cobainnn]

Hello. I have a

Nvidia Geforce 1060 GTX
Intel i7-7700 and 2.80 gHz
16 GB RAM
OMEN by HP Laptop 15-ce0xx

So the problem is;

I had no problems with any applications nor games until 2 months ago. I'm getting hard drops after like a hour in every single games (Even with 2D games).

After a moment, I realized this;

This photo shown above is for mentioning the temperature of CPU and GPU while waiting on desktop without any apps working at background, alongside with this issue, my gHz was also at averagely 3.50 which I really found this strange. I've tried several things like Updating Bios, running as Adminastrator, updating every single driver, defragging (made no sense at all), scanning with 3-4 anti-virusses, and some adjustments with Windows Registry. But nothing changed at all.

I bought this Laptop a year ago so I don't think it'd be because of fans, yet i'm still not sure. Can someone help me with this problem I've been dealing for 2 months?

 

[biffzinker]

Heatsink could be plugged with lint, and dust. The tightly spaced aluminum fins are good for easily for getting gunk buildup. Has the laptop experienced any hard knocks or drops that may of broken the thermal paste bond between the CPU, and heatsink?

 

[pavle]

The problem with laptops is that fans may spin as before or a bit faster and from outside the CPU heat sink looks fine/clean, but once you open the thing up, on the blower side of the CPU heat sink you find a thick shag carpeting of dust, so little airflow can pass.
You'd have to open up the computer to really know, but I've seen it many times.

 

[cobainnn]

Heatsink could be plugged with lint, and dust. The tightly spaced aluminum fins are good for easily for getting gunk buildup. Has the laptop experienced any hard knocks or drops that may of broken the thermal paste bond between the CPU, and heatsink?

The problem with laptops is that fans may spin as before or a bit faster and from outside the CPU heat sink looks fine/clean, but once you open the thing up, on the blower side of the CPU heat sink you find a thick shag carpeting of dust, so little airflow can pass.
You'd have to open up the computer to really know, but I've seen it many times.

Fortunately, it never had any accidental drops nor any intentional damages before. I'll try checking inside of it, but I'm wondering something about one more issue.

1- Would changing back to manufactory settings work for it?
2- I've been thinking about sending my Laptop to maintenance for better cleaning & repairing, is it worth to try it out or I should try checking inside of Laptop myself?

 

[knight029]

Maybe formatting may solve your problem

 

[pavle]

Fortunately, it never had any accidental drops nor any intentional damages before. I'll try checking inside of it, but I'm wondering something about one more issue.

1- Would changing back to manufactory settings work for it?
2- I've been thinking about sending my Laptop to maintenance for better cleaning & repairing, is it worth to try it out or I should try checking inside of Laptop myself?

If you mean about the overclock, yeah it would run a bit cooler but not much if little air can pass through.
As for opening it - only if you feel capable, you'd somehow have to remove the keyboard out of the top (screws on the back) - that's the usual way of accessing the cpu cooler.
If it's still under warranty and you don't feel like carefully disassembling it and then putting back together, better to take it to service.

 

[biffzinker]

As for opening it - only if you feel capable, you'd somehow have to remove the keyboard out of the top (screws on the back) - that's the usual way of accessing the cpu cooler.

It looks like the back panel is the only part that needs to be unscrewed, and a pry tool.

How to upgrade the RAM, SSD and HDD in the HP Omen 15

The HP Omen 15 is already a powerful gaming laptop, but if you need more oomph here's how to change out the M.2 SSD, RAM, and HDD.

www.windowscentral.com

 

[GMProxy]

The omen dc15 just decides when it's time to deactivate all usbs and go beyond 90 degrees, but now it's getting more and more annoying since I can't play normally without fear of getting my accessories turned off, or just stream since this is a 100% rate of usb fails.
Cleaned pc, got new thermal paste, undervolted
Nothing matters.

 

[Caring1]

Run Malwarebytes and check for mining malware.

 

[GMProxy]

Checked and destroyed anything that might've caused mining, will update status later when I get to test it

 

[AltCapwn]

Unfortunately, you're not the only one having issue with HP Omen laptop.

Unstable undervolt - i7-9750h

Hey all, I went through a number of posts here in order to find the best settings that would suit my CPU, unfortunately I could not find them. The CPU reaches high degrees and really bad results, I have attached 2 screenshots with the settings and results. Would appreciate help, thank you!

www.techpowerup.com

Seems like there's a thermal issue, but nobody's able to really find a cure. People still can lower the temps by updating bios, changing thermal pads / thermalpaste, cleaning heatsick, underclocking cpu, undervolting cpu, lowering memory speed.

 

[pavle]

All said laptop users should be bugging HP Support for a new BIOS or something, this is crazy to just have it heat up and go haywire. People undervolting it to just have it run in specs so to speak tells me there's something seriously flawed with it or at least its BIOS; of course then there's intel's "management engine" can of worms which does undisclosed things behind users' back... Awful!

 

[AltCapwn]

All said laptop users should be bugging HP Support for a new BIOS or something, this is crazy to just have it heat up and go haywire. People undervolting it to just have it run in specs so to speak tells me there's something seriously flawed with it or at least its BIOS; of course then there's intel's "management engine" can of worms which does undisclosed things behind users' back... Awful!

From what I've read on the forums, when you call for support, they do change the heatsind / thermal paste, but it doesn't change anything. It's like if the heat makes unreversible damage, or the issue is the IHS, which means you can fix it by deliding. Would make sense at this point.

 

[pavle]

You realise that deliding is quite an extreme procedure for a normal laptop user who shouldn't have to be expected to mess around with what laptop producer neglected to do right.
For us enthusiasts, yeah, deliding is one option.

 

[AltCapwn]

You realise that deliding is quite an extreme procedure for a normal laptop user who shouldn't have to be expected to mess around with what laptop producer neglected to do right.
For us enthusiasts, yeah, deliding is one option.

And @nguyen said that most laptop are not equiped with lid anyway

 

[nguyen]

Jup, unless you have some monster Laptop that are equipped with desktop CPU, mobile CPU don't have IHS.
Just look for "Laptop repaste" on Youtube and you can see how they look without the coolers.