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- Jul 22, 2024
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| System Name | Dumpster PC MAX Edition |
|---|---|
| Processor | AMD Ryzen 7 5700X3D |
| Motherboard | ASRock B550 Phantom Gaming 4/ac |
| Cooling | AMD Wraith Spire Stock Cooler |
| Memory | Corsair Vengeance LPX 32GB (2x16GB) DDR4 3200MHz C16 |
| Video Card(s) | ASUS ProArt OC RTX 4070 SUPER |
| Storage | Crucial 2.5" SATA 1TB + Samsung 990 EVO 1TB + ADATA SU750 1TB |
| Display(s) | Acer EK271U Ebiip 27" 2K QHD (2560 x 1440) 100Hz LED |
| Case | Fractal Design North (Black) |
| Audio Device(s) | AirPods Pro 2nd Generation |
| Power Supply | Thermaltake Smart 600W |
| Mouse | E-Waste Dell Mouse |
| Keyboard | Keychron K10 Pro |
| Software | Windows 11 (Latest Release) |
Hi, TechPowerUp forum users. I'm here to ask for assistance with a potential GPU problem I've been experiencing. For context, about a month ago, I purchased a used RTX 3070 Founder's Edition off eBay. The seller described it as being in good condition, other than some dust on the cooler. It arrived packaged immaculately and usage went well for the first couple of weeks.
However, soon after I installed a Windows Insider build, I began experiencing a reoccurring issue with my monitor intermittently flashing black for a few seconds - often during gameplay. It's extremely obnoxious and the rate of occurrence seems to have gone up with time, from my observations. Installing subsequent Windows Insider builds hasn't resolved the issue, nor have recent NVIDIA driver releases. The issue seems to occur more often when the GPU is being loaded, such as while playing an intensive video game; that makes me concerned that this is a hardware problem thanks to the GPU being used.
Additional information is listed below for diagnostic purposes:
Thanks a lot in advance.
Edit: I forgot to mention that I hear the GPU fan stop spinning momentarily when the black screen issue occurs. It starts back up again when the screen turns back on. Additionally, the rest of the PC is still functional while the screen is black; for example, audio still plays and games don't crash.
However, soon after I installed a Windows Insider build, I began experiencing a reoccurring issue with my monitor intermittently flashing black for a few seconds - often during gameplay. It's extremely obnoxious and the rate of occurrence seems to have gone up with time, from my observations. Installing subsequent Windows Insider builds hasn't resolved the issue, nor have recent NVIDIA driver releases. The issue seems to occur more often when the GPU is being loaded, such as while playing an intensive video game; that makes me concerned that this is a hardware problem thanks to the GPU being used.
Additional information is listed below for diagnostic purposes:
- I've used the same HDMI cable both before and after the issue began occurring.
- I didn't experience this issue while using my spare PNY Blower RTX 2060; however, that was before the issue began occurring at all, and I don't have the spare GPU on hand to conduct testing (it's at home and I'm at uni).
- My monitor model is the Acer EK271U Ebiip 27" 2K QHD (2560 x 1440) 100Hz LED.
- HWInfo64 doesn't show any abnormal overheating behavior or excessive hotspots on my GPU.
- My system temperature overall is within reason and nothing is throttling.
- The GPU voltage is locked at 0.900V, if that's at all helpful (it seems normal to me, but I'm not sure).
- Recalibrating the monitor didn't fix this.
- I haven't yet attempted a clean reinstall of Windows.
Thanks a lot in advance.
Edit: I forgot to mention that I hear the GPU fan stop spinning momentarily when the black screen issue occurs. It starts back up again when the screen turns back on. Additionally, the rest of the PC is still functional while the screen is black; for example, audio still plays and games don't crash.
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