MSI GE75 laptop with black screen

BCN1000 · Jul 18, 2021

Hi, first post here.

I have an MSI GE75 10SF-035 with a black screen.

HDMI output and everything else seems OK still. I used Windows installed on the flash SSD via the HDMI output for a while, which was still working, but that installation developed a problem and since then I haven't been able to boot any OS as I can't see the BIOS screen or the boot menu screens to select an alternative boot device (I understand the BIOS and Boot Menu screens don't come through the HDMI output, only the laptop screen, which is just black for me).

I Pressed a button the on MB which looks like a reset button to me, or maybe a BIOS reset. No change.

RAM is good. Flash SSD appears to be fine, due to booting previously.

It looks like a bit of a job to get the various heat sinks off etc. but I'll disassemble it if there's a reasonable chance of a repair with basic repair tools (I have a heat gun, solder station, also with a precision heat gun, precision hand tools, etc. No microscope, reflow station, oscilloscope or anything advanced though).

eidairaman1 · Jul 18, 2021

You may consider a new screen, msi will not give out wiring diagrams

Caring1 · Jul 19, 2021

If it's the screens backlight you should still be able to see stuff on the screen if you shine a torch on it.
If there's no display at all it is either the cable to the screen, or the screen itself.

BCN1000 · Jul 19, 2021

Looks like a problem with the cable. I'll come back here after replacing.

BCN1000 · Aug 23, 2021

Was indeed a cable problem. Sorted now. Cable part number was confirmed for me by MSI and I bought at Aliexpress.

kypujl · Dec 29, 2021

BCN1000 said:
Was indeed a cable problem. Sorted now. Cable part number was confirmed for me by MSI and I bought at Aliexpress.

hello. i have same problem. could you share cables number? or link on aliespress? thank you.

FreedomEclipse · Dec 29, 2021

kypujl said:
hello. i have same problem. could you share cables number? or link on aliespress? thank you.

K1N-3040124-H39 30PIN

BCN1000 · Dec 30, 2021

In addition to K1N-3040153-H39 as indicated by FreedomEclipse above, the following is another model number for the same cable:

K1N-3040150-J36.

System Name	PCGOD
Processor	AMD FX 8350@ 5.0GHz
Motherboard	Asus TUF 990FX Sabertooth R2 2901 Bios
Cooling	Scythe Ashura, 2×BitFenix 230mm Spectre Pro LED (Blue,Green), 2x BitFenix 140mm Spectre Pro LED
Memory	16 GB Gskill Ripjaws X 2133 (2400 OC, 10-10-12-20-20, 1T, 1.65V)
Video Card(s)	AMD Radeon 290 Sapphire Vapor-X
Storage	Samsung 840 Pro 256GB, WD Velociraptor 1TB
Display(s)	NEC Multisync LCD 1700V (Display Port Adapter)
Case	AeroCool Xpredator Evil Blue Edition
Audio Device(s)	Creative Labs Sound Blaster ZxR
Power Supply	Seasonic 1250 XM2 Series (XP3)
Mouse	Roccat Kone XTD
Keyboard	Roccat Ryos MK Pro
Software	Windows 7 Pro 64

System Name	H7 Flow 2024
Processor	AMD 5800X3D
Motherboard	Asus X570 Tough Gaming
Cooling	Custom liquid
Memory	32 GB DDR4
Video Card(s)	Intel ARC A750
Storage	Crucial P5 Plus 2TB.
Display(s)	AOC 24" Freesync 1m.s. 75Hz
Mouse	Lenovo
Keyboard	Eweadn Mechanical
Software	W11 Pro 64 bit

System Name	WorkInProgress
Processor	AMD 7800X3D
Motherboard	MSI X670E GAMING PLUS
Cooling	Thermalright AM5 Contact Frame + Phantom Spirit 120SE
Memory	2x32GB G.Skill Trident Z5 NEO DDR5 6000 CL32
Video Card(s)	Gainward RTX 4070Ti Phantom Reunion (The54thvoid Edition)
Storage	WD SN770 1TB (Boot)\|1x WD SN850X 8TB (Gaming)\| 2x2TB WD SN770\| 2x2TB+2x4TB Crucial BX500
Display(s)	LG GP850-B
Case	Corsair 760T (White) {1xCorsair ML120 Pro\|5xML140 Pro}
Audio Device(s)	Yamaha RX-V573\|Speakers: JBL Control One\|Auna 300-CN\|Wharfedale Diamond SW150
Power Supply	Seasonic Focus GX-850 80+ GOLD
Mouse	Logitech G502 X
Keyboard	Cherry G80-3000N (TKL)
Software	Windows 11 Home
Benchmark Scores	ლ(ಠ益ಠ)ლ

MSI GE75 laptop with black screen

BCN1000

eidairaman1

The Exiled Airman

Caring1

BCN1000

BCN1000

kypujl

New Member

FreedomEclipse

~Technological Technocrat~

BCN1000