mV boost option greyed out/ CPU Cache isn't separated by P and E/Cinebench Crashing even with no undervolt

[MamaoJo]

MSI GF65
Core i7-10750H

Was attempting to follow the Ultimate Throttlestop Guide by Valour, unable to allow mV boost to be selectable, any ideas?

I did the Advanced BIOS stuff, both CFG and Overclock Lock Off, Overclocking enabled, disabled Core Isolation, Virtual Machine Platform, deleted the ini after closing TS and shutting down fully.

for the undervolting I just have CPU Cache instead of the 2 P and E, pretty sure it's because my cpu is old but would like to confirm.

 

[MamaoJo]

followed everything in the guide, Cinebench would shut my laptop off during multi core testing at -50mV so I tried no undervolt and it would still crash...any other way to check for stability?

 

[unclewebb]

the Ultimate ThrottleStop Guide by Valour

That is a great guide. It works well if you have a 14900HX or similar HX processor. You have a 10750H so you should not be following that guide.

A properly designed and functioning laptop should be able to run Cinebench R23 without it crashing or shutting itself off. If you cannot do that then there is something wrong with your laptop. It could just be poor design. The voltage regulators might not be adequate to fully power the CPU during a Cinebench stress test. They should be adequate but they might not be. It is possible that the voltage regulators are damaged.

There could be a problem with the CPU. As CPUs get older, they might need a little more voltage to run 100% stable. The 10750H is almost 5 years old. Try using ThrottleStop to slow your CPU down. See if you can find a speed where your CPU can complete a Cinebench R23 test. If you cannot complete Cinebench at any speed then it is possible that your memory is the problem.

Your CPU is reaching the 95°C thermal throttling temperature. That can cause instability. Poor cooling is a common problem for laptops that are designed to be thin and light. A new Intel CPU is designed to run at those sort of temperatures without crashing. Older CPUs might not be as stable at high temperatures. Have you ever cleaned out your laptop or replaced the thermal paste? Use Honeywell PTM 7950 for best results.

You should not be undervolting until you can find a way to make your computer run reliably.