My computer will not shut down, it reboots instead.

pattesatan · Thursday at 1:37 PM

Like the titel says, my computer reboots instead of shutting down, but I can turn it off by pressing the startbutton 4 secs. (I usually turn it off with the PSUbutton)

Hardware:
X570 Auros Elite motherboard with bios version F40d, and newest AMD chipset drivers.
RX 5800X
Seasonic Focus GX-850
XFX SWFT 309 RX 6700 XT, newest driver.
G.Skill TridentZ neo DDR4 4000 (F4-4000C18D-32GTZN) 2x16GB
2XSamsung 980 PRO 1TB NVME
1XSamsung 960 EVO 1TB SSD
Windows 11 Pro, 24H2

It has been like this for 6 months now...

I have reinstalled w11 three times.
I have turned off fast startup, hibernation.
I have also tried without anything connected, except keyboard, 4 different ones, and nothing else connected than a screen, tried 3 different ones there also, both DP and HDMI,
I have unplugged everything inside, and cleaned connectors everywhere, so I have unplugged the gfxcard and tried with another, the disks, and tried with another, the USBconnecctors inside, the frontpanelwires, tried different memorysticks, you name it, I have done it....

Pls point me in the right direction?

eidairaman1 · Thursday at 1:39 PM

Replaced power switch? Make sure windows is set to shut down when shutdown is pressed whether in windows or case itself (power properties)

stahlhart · Thursday at 1:39 PM

Clear CMOS / update BIOS? Faulty motherboard? 100% certain you've got the case cables (power / reset switch, power LED etc.) connected to the motherboard header correctly?

68Olds · Thursday at 1:58 PM

Do you have an HP printer on the network? Jays2cents did a video about his HP printer sending constant wake-on-lan requests to one of his PCs.

pattesatan · Thursday at 2:52 PM

eidairaman1 said:
Replaced power switch? Make sure windows is set to shut down when shutdown is pressed whether in windows or case itself (power properties)

I replaced the powerswitch, ordered it from Be Quiet.

stahlhart said:
Clear CMOS / update BIOS? Faulty motherboard? 100% certain you've got the case cables (power / reset switch, power LED etc.) connected to the motherboard header correctly?

I have cleared cmos, reflashed bios, in case of corruption, and removed the battery for 24h, and, yes, I have disconnected every contact on the mobo, and reconnected them, several times....

68Olds said:
Do you have an HP printer on the network? Jays2cents did a video about his HP printer sending constant wake-on-lan requests to one of his PCs.

OMG!
This I have to check!

68Olds · Thursday at 3:16 PM

Here's his video...

Zach_01 · Thursday at 11:03 PM

pattesatan said:
I replaced the powerswitch, ordered it from Be Quiet.

I have cleared cmos, reflashed bios, in case of corruption, and removed the battery for 24h, and, yes, I have disconnected every contact on the mobo, and reconnected them, several times....

OMG!
This I have to check!

What happens if you press Alt+F4 (while on desktop) and select "Shut down" from the drop down menu (and then click "Ok" or press "Enter")...?

I always turn off my PC this way, many years now.

System Name	Mine
Processor	Ryzen 3700x
Motherboard	Gigabyte Aorus Elite
Cooling	Watercooled, Alphacool and EKWB
Memory	32 Gb G.skill Flare X
Video Card(s)	XFX RX 6700XT
Storage	2 Samsung 980 Pro 1Tb nvme, 1 Samsung 860 evo 1 Tb
Case	Be Quiet! Silent Base 601

System Name	PCGOD
Processor	AMD FX 8350@ 5.0GHz
Motherboard	Asus TUF 990FX Sabertooth R2 2901 Bios
Cooling	Scythe Ashura, 2×BitFenix 230mm Spectre Pro LED (Blue,Green), 2x BitFenix 140mm Spectre Pro LED
Memory	16 GB Gskill Ripjaws X 2133 (2400 OC, 10-10-12-20-20, 1T, 1.65V)
Video Card(s)	AMD Radeon 290 Sapphire Vapor-X
Storage	Samsung 840 Pro 256GB, WD Velociraptor 1TB
Display(s)	NEC Multisync LCD 1700V (Display Port Adapter)
Case	AeroCool Xpredator Evil Blue Edition
Audio Device(s)	Creative Labs Sound Blaster ZxR
Power Supply	Seasonic 1250 XM2 Series (XP3)
Mouse	Roccat Kone XTD
Keyboard	Roccat Ryos MK Pro
Software	Windows 7 Pro 64

Processor	Intel i7-13700K
Motherboard	Asus ROG Strix Z690-E Gaming
Cooling	NZXT Kraken Elite 360
Memory	G.Skill Trident Z DDR5-6400
Video Card(s)	MSI RTX 4090 Suprim X Liquid
Storage	Western Digital SN850X 4Tb x 4
Case	Corsair 5000D Airflow
Audio Device(s)	Creative AE-5 Plus
Power Supply	Corsair HX-1200
Software	Windows 11 Pro 23H2

System Name	Gamer
Processor	Ryzen 7 5800X3D
Motherboard	Gigabyte X570 Aorus Elite WIFI
Cooling	Apogee XL, MCR360, MCP655, Micro-rez
Memory	2x16GB G.Skill DDR4-3600 CL16
Video Card(s)	Red Dragon RX 6800 XT
Storage	WD SN850 1TB & SN750 1TB
Display(s)	LG 32GK650F-B 32" 1440p 144Hz
Case	Rocketfish (Lian Li) e-ATX
Audio Device(s)	Harman Kardon HK695 2.1
Power Supply	Seasonic Focus GM-750
Mouse	HP Gaming wired
Keyboard	Logitech G110 wired
VR HMD	HP WMR 1440^2
Software	Win10 Pro 64bit

System Name	Mine
Processor	Ryzen 3700x
Motherboard	Gigabyte Aorus Elite
Cooling	Watercooled, Alphacool and EKWB
Memory	32 Gb G.skill Flare X
Video Card(s)	XFX RX 6700XT
Storage	2 Samsung 980 Pro 1Tb nvme, 1 Samsung 860 evo 1 Tb
Case	Be Quiet! Silent Base 601

System Name	PC on since Aug 2019, 1st CPU R5 3600 + ASUS ROG RX580 8GB >> MSI Gaming X RX5700XT (Jan 2020)
Processor	Ryzen 9 5900X (July 2022), 200W PPT limit, 80C temp limit, CO -6-14, +50MHz (up to 5.0GHz)
Motherboard	Gigabyte X570 Aorus Pro (Rev1.0), BIOS F39b, AGESA V2 1.2.0.C
Cooling	Arctic Liquid Freezer II 420mm Rev7 (Jan 2024) with off-center mount for Ryzen, TIM: Kryonaut
Memory	2x16GB G.Skill Trident Z Neo GTZN (July 2022) 3667MT/s 1.42V CL16-16-16-16-32-48 1T, tRFC:280, B-die
Video Card(s)	Sapphire Nitro+ RX 7900XTX (Dec 2023) 314~467W (382W current) PowerLimit, 1060mV, Adrenalin v24.12.1
Storage	Samsung NVMe: 980Pro 1TB(OS 2022), 970Pro 512GB(2019) / SATA-III: 850Pro 1TB(2015) 860Evo 1TB(2020)
Display(s)	Dell Alienware AW3423DW 34" QD-OLED curved (1800R), 3440x1440 144Hz (max 175Hz) HDR400/1000, VRR on
Case	None... naked on desk
Audio Device(s)	Astro A50 headset
Power Supply	Corsair HX750i, ATX v2.4, 80+ Platinum, 93% (250~700W), modular, single/dual rail (switch)
Mouse	Logitech MX Master (Gen1)
Keyboard	Logitech G15 (Gen2) w/ LCDSirReal applet
Software	Windows 11 Home 64bit (v24H2, OSBuild 26100.2605), upgraded from Win10 to Win11 on Jan 2024

My computer will not shut down, it reboots instead.

pattesatan

eidairaman1

The Exiled Airman

stahlhart

68Olds

pattesatan

68Olds

Zach_01