My internet keeps disconnecting briefly while I'm playing Valorant.

[hukki40]

Hello, I recently got a new ISP provider, and ever since I've been with them, I can't play Valorant anymore. I keep disconnecting every few minutes or seconds, and this happens not only in Valorant but also in Discord or on my phone, etc. However, this only occurs when I've started Valorant, not with other applications.

However, when I play with a VPN, it works perfectly fine. As soon as I start Valorant and then close the game right away, these problems persist across the entire internet for about 2 hours, during which even the VPN doesn't work anymore.

I've tried quite a few things, and it must be the ISP provider because a friend of mine, who also got the same provider on my street, is experiencing the same problems. The strange thing is that these issues only occur with Valorant.

Does anyone know of a possible solution for this?

 

[FreedomEclipse]

Does anyone know of a possible solution for this?

Change ISP.

 

[ir_cow]

Change ISP.

Funny. Most people only have 1 choice. Next best thing to do is buy your own Modem and Router.

 

[FreedomEclipse]

Funny. Most people only have 1 choice. Next best thing to do is buy your own Modem and Router.

Well the OP did open with "I recently got a new ISP". The post also reads that everything is perfectly fine till they open valorant which reminds me of when AT&T or Comcast would only throttle and slow traffic to companies and company servers they had disputes or disagreements with.

 

[Solaris17]

However, when I play with a VPN, it works perfectly fine.

This is probably a routing issue. You should see if you can get the IP or route to valorants servers. Then run an MTR you will need the MTR to give to your ISP or they are going to tell you to get bent.

 

[ir_cow]

I use to have drops all the time. About 12 years ago I got my own modem. No more drops because it had extra channels to connect to. QAM is a crazy technology. But these companies give you the cheapest modem and router possible.

My buddy use to work for ------ and he would just give customers other people's "broken" units. Refurbished just meant it went back in the work truck if it "passed" the checks.

After my problems, he told me the only solution is to buy your own. Did a bunch of research. More than I should and I can tell you yea... It can make a big difference. Assuming the Coax line isn't messed up somewhere down the road.