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My Mobile Quadro M620 evaporated

Count von Schwalbe

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So in light of recent crashes with Far Cry 4, I moved on to Assassin's Creed: Origins. This was installed on a Lenovo ThinkPad P71 Mobile workstation with an i7-7700HQ, Nvidia Quadro M620, 16gb of DDR4-2400, WD SN750 Boot drive, and Intel Optane H20 (in SSD only mode, aka 760p PCIe x2) where the game was installed. Due to a strange issue with swimming underwater using Nvidia graphics causing fatal crashes, I attempted to update my driver manually. I did not bother to check what I was running before attempting this update. Drivers were downloaded and installed from the TechPowerUp main site :)lovetpu:), but this did not fix the issue. One thing to note is that the only application installed was Nvidia RTX Desktop Manager, before the update. Afterwards, I attempted to uninstall the driver entirely, using the uninstall feature of Task Manager. Using this feature, I uninstalled Nvidia RTX Desktop Manager, Nvidia HD Audio Panel, and then Nvidia GeForce Experience. I then rebooted, and noticed that the driver control panel was on the list of installed programs under recently installed. I used the "right click->uninstall" method to remove this. I then entered device manager and uninstalled the M620 device under Display Adapters. I then attempted to install the driver version suggested online to fix the swimming bug, and received the following message:
1657250703710.png

I then opened AC Origins, completed the mission using my Intel integrated graphics (at roughly 7 FPS), closed the game, and attempted to install the updated graphics driver. Please note that this is the driver that had just installed successfully on this system before I uninstalled all drivers.

1657251226429.png

This also happens when I attempt to download the driver from the Nvidia website. I have tried the GeForce driver and the Professional driver, or as near as I can figure out. I have also attempted to load the driver via the control panel installed from MS Store. This did not even open.

Also, I am running 22H2 if that makes a difference.
 

eidairaman1

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So in light of recent crashes with Far Cry 4, I moved on to Assassin's Creed: Origins. This was installed on a Lenovo ThinkPad P71 Mobile workstation with an i7-7700HQ, Nvidia Quadro M620, 16gb of DDR4-2400, WD SN750 Boot drive, and Intel Optane H20 (in SSD only mode, aka 760p PCIe x2) where the game was installed. Due to a strange issue with swimming underwater using Nvidia graphics causing fatal crashes, I attempted to update my driver manually. I did not bother to check what I was running before attempting this update. Drivers were downloaded and installed from the TechPowerUp main site :)lovetpu:), but this did not fix the issue. One thing to note is that the only application installed was Nvidia RTX Desktop Manager, before the update. Afterwards, I attempted to uninstall the driver entirely, using the uninstall feature of Task Manager. Using this feature, I uninstalled Nvidia RTX Desktop Manager, Nvidia HD Audio Panel, and then Nvidia GeForce Experience. I then rebooted, and noticed that the driver control panel was on the list of installed programs under recently installed. I used the "right click->uninstall" method to remove this. I then entered device manager and uninstalled the M620 device under Display Adapters. I then attempted to install the driver version suggested online to fix the swimming bug, and received the following message:

I then opened AC Origins, completed the mission using my Intel integrated graphics (at roughly 7 FPS), closed the game, and attempted to install the updated graphics driver. Please note that this is the driver that had just installed successfully on this system before I uninstalled all drivers.


This also happens when I attempt to download the driver from the Nvidia website. I have tried the GeForce driver and the Professional driver, or as near as I can figure out. I have also attempted to load the driver via the control panel installed from MS Store. This did not even open.

Also, I am running 22H2 if that makes a difference.
Do you know if W10 received any other updates before you noticed instability?
 

Count von Schwalbe

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Do you know if W10 received any other updates before you noticed instability?
No, only installed the game a couple of days ago. Per the Reddit post linked below I was attempting to revert to 461.09 drivers.

Please note that I had only done the following out of the guide:

  1. Run the game in Borderless mode
  2. Roll back your Nvidia GPU driver to version 388.71 (EDIT: Turns out 416.94 and 456.71 also work (for me at least). According to u/GrimmysPy, 457.51 works as well. Thanks for letting us know!)
  3. Turn off FXAA in Nvidia Control Panel

I had to install the updated (516.59) driver before I got Nvidia Control Panel, so I did that before disabling AA. I then switched to Borderless mode and then attempted to reinstall drivers as those did not fix it.


https://www.reddit.com/r/AssassinsCreedOrigins/comments/n16fuc
 

eidairaman1

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Software Windows 7 Pro 64
Get hwinfo64, lets look at voltages for the motherboard and then gpu useage.
 

Count von Schwalbe

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Memory 4x4GB Crucial 2133 C17 | 4x8GB Corsair Vengeance RGB 3600 C26
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Get hwinfo64, lets look at voltages for the motherboard and then gpu useage.


No evidence of the Quadro. Should I be looking under Sensors?

The card is a MXM if it makes any difference.

1657252904359.png


Also, GPU-Z is only showing my Intel HD 630

So in light of recent crashes with Far Cry 4, I moved on to Assassin's Creed: Origins. This was installed on a Lenovo ThinkPad P71 Mobile workstation with an i7-7700HQ, Nvidia Quadro M620, 16gb of DDR4-2400, WD SN750 Boot drive, and Intel Optane H20 (in SSD only mode, aka 760p PCIe x2) where the game was installed. Due to a strange issue with swimming underwater using Nvidia graphics causing fatal crashes, I attempted to update my driver manually. I did not bother to check what I was running before attempting this update. Drivers were downloaded and installed from the TechPowerUp main site :)lovetpu:), but this did not fix the issue. One thing to note is that the only application installed was Nvidia RTX Desktop Manager, before the update. Afterwards, I attempted to uninstall the driver entirely, using the uninstall feature of Task Manager. Using this feature, I uninstalled Nvidia RTX Desktop Manager, Nvidia HD Audio Panel, and then Nvidia GeForce Experience. I then rebooted, and noticed that the driver control panel was on the list of installed programs under recently installed. I used the "right click->uninstall" method to remove this. I then entered device manager and uninstalled the M620 device under Display Adapters. I then attempted to install the driver version suggested online to fix the swimming bug, and received the following message:

I then opened AC Origins, completed the mission using my Intel integrated graphics (at roughly 7 FPS), closed the game, and attempted to install the updated graphics driver. Please note that this is the driver that had just installed successfully on this system before I uninstalled all drivers.


This also happens when I attempt to download the driver from the Nvidia website. I have tried the GeForce driver and the Professional driver, or as near as I can figure out. I have also attempted to load the driver via the control panel installed from MS Store. This did not even open.

Also, I am running 22H2 if that makes a difference.


Aaaaand she's back. I did nothing. I have no idea what version of graphics driver I now have. But it is back.
 

eidairaman1

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Memory 16 GB Gskill Ripjaws X 2133 (2400 OC, 10-10-12-20-20, 1T, 1.65V)
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Mouse Roccat Kone XTD
Keyboard Roccat Ryos MK Pro
Software Windows 7 Pro 64
No evidence of the Quadro. Should I be looking under Sensors?

The card is a MXM if it makes any difference.

View attachment 254046

Also, GPU-Z is only showing my Intel HD 630




Aaaaand she's back. I did nothing. I have no idea what version of graphics driver I now have. But it is back.
Friggin weird, it shows up in hwinfo64 now?
 
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Aaaaand she's back. I did nothing. I have no idea what version of graphics driver I now have.
Task Manager > Performance tab > GPU (probably GPU 1)

or

Control Panel > Device Manager > Display adapters > [your GPU] > Action menu item > Properties > Driver tab

The driver version is listed there.

The driver version is also displayed by the GPU-Z utility.
 
Last edited:

Count von Schwalbe

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Cooling A fan? | Truly Custom Loop
Memory 4x4GB Crucial 2133 C17 | 4x8GB Corsair Vengeance RGB 3600 C26
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Power Supply Dell TFX Non-standard | EVGA BQ 650W
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I think Windows ended up installing 472 or thereabouts. Not sure why it wouldn't install manually though.
 
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