New build compter only seams to work with RAM in DIMM-slot B1 and\or B2

Simplex0 · May 12, 2020

I have a new build computer with the following hard ware…..

Motherboard: ASUS ROG STRIX X570-E GAMING
BIOS: Version 1408
CPU: Ryzen 9 3950X
RAM: G.Skill Trident F4-3200C14D-32GTZR
(Kingston KVR24E17S8/8)
GPU: 2XNvidia GTX1070
M.2 Samsung 970 EVO Plus
M.2 Samsung 860 EVO

The problem is that when have a memory stick in DIMM slot A1 or A2 and try to start the computer I end up with a black screen and the motherboard Q-code displays 0d which according to the manual stands for ”Reserver for future AMI SEC codes” and the Q-LED for DRAM lights up with a steady light.
I have reset the CMOS and tried with a different memory but I still get the same error.

If I put the memory sticks in DIMM slot B1 or B2 everything seams to work ok and I get to the BIOS screen and in this case the Q-code displays 0c which also is a code for ”Reserver for future AMI SEC codes”
So fare I can only run the computer with the RAM in a single channel configuration with the memory installed in the B DIMM-slots.
Any ideas on what might cause this problem?

As the RAM seams to work fine when put in slot B1 and B2 I guess they are ok.
Is it most likely a faulty motherboard or CPU that causing this?

TheLostSwede · May 12, 2020

Does both the modules work on their own?
If both modules work on their own, it's most likely a damaged/faulty board. You didn't perhaps slip with a screwdriver when you attached the cooler? This is unfortunately a somewhat common reason why there's a problem.
It's unlikely that you got a faulty CPU, but not impossible.

Simplex0 · May 12, 2020

If I set the memory sticks according to the manual it does NOT work, it ONLY works with memory in slot B1 and\or B2
And YES both the modules work on their own.

EDIT Thank you TheLostSwede, I will try with a new board later.

TheLostSwede · May 12, 2020

Simplex0 said:
If I set the memory sticks according to the manual it does NOT work, it ONLY works with memory in slot B1 and\or B2

Yes, that was obvious from your first post, but my question was, does each stick work on their own in slot B2 or B1? If so, it's not the RAM that's faulty.
Something is seemingly broken.

Vayra86 · May 12, 2020

Dead RAM slots happen, been there done that and it means insta RMA that sucker (board)

Or better yet, return and get new one directly. This is DOA

Simplex0 · May 12, 2020

Yes. Both memory sticks seams to work, when I put them in slot B1, B2 they show up in the BIOS screen.

Vayra86 said:
Dead RAM slots happen, been there done that and it means insta RMA that sucker (board)

Or better yet, return and get new one directly. This is DOA

Thank you Vayra86, I will get a new M-board when my wallet allows it.

Vayra86 · May 12, 2020

Simplex0 said:
Yes. Both memory sticks seams to work, when I put them in slot B1, B2 they show up in the BIOS screen.

Thank you Vayra86, I will get a new M-board when my wallet allows it.

What do you mean, can you not send it back? This is a money back or replacement case... has to have warranty.

Simplex0 · May 12, 2020

Vayra86 said:
What do you mean, can you not send it back? This is a money back or replacement case... has to have warranty.

I have modded the chipset cooling so sending it back is not an option I'm afraid. I think I will try to run it with the RAM in single channel configuration if that will work.

heky · May 12, 2020

Simplex0 said:
I have modded the chipset cooling so sending it back is not an option I'm afraid. I think I will try to run it with the RAM in single channel configuration if that will work.

Modded in what way? Have some pictures maybe? Are you trying to run 2 different sets of memory together?

TheLostSwede · May 12, 2020

Simplex0 said:
I have modded the chipset cooling so sending it back is not an option I'm afraid. I think I will try to run it with the RAM in single channel configuration if that will work.

And here we go... I bet you scratched some traces off that board...

Chomiq · May 12, 2020

Simplex0 said:
I have modded the chipset cooling so sending it back is not an option I'm afraid. I think I will try to run it with the RAM in single channel configuration if that will work.

Why did you do it?

TheoneandonlyMrK · May 12, 2020

Chomiq said:
View attachment 154953
Why did you do it?

Bit harsh, new member n all.

Simplex0 · May 12, 2020

TheLostSwede said:
And here we go... I bet you scratched some traces off that board...

I bet I didn't as it was the air intake I modded and not while it was mounted on the board.

heky · May 12, 2020

Well i would try and RMA it anyway.

TheLostSwede · May 12, 2020

Simplex0 said:
I bet I didn't as it was the air intake I modded and not while it was mounted on the board.

Easily done...
Ex colleague of mine even managed to shave a few SMT/SMD components off a board, as he was watching footy on telly while building his system...

Simplex0 · May 12, 2020

Chomiq said:
View attachment 154953
Why did you do it?

I usually make modifications when I build a new computer, in this case the stupid air intake to the chipset cooler that get totally blocked by the graphic card.
My mistake was that I did not waited until I had all the parts, motherboard, CPU and ram, so I could make a test run.
It sucks but Its not a catastrophe, it still works, just not in dual channel.

Chomiq · May 12, 2020

Simplex0 said:
I usually make modifications when I build a new computer, in this case the stupid air intake to the chipset cooler that get totally blocked by the graphic card.
My mistake was that I did not waited until I had all the parts, motherboard, CPU and ram, so I could make a test run.
It sucks but Its not a catastrophe, it still works, just not in dual channel.

Yeah maybe if you waited a bit you'd realize that the chipset fan is not spinning at all for most of the time. But hey, you live and learn.

Simplex0 · May 12, 2020

Chomiq said:
Yeah maybe if you waited a bit you'd realize that the chipset fan is not spinning at all for most of the time. But hey, you live and learn.

I can hear the chipset fan a little but I expect it to be worse as I will run this computer on full load all day with heat coming from 2 graphic cards that blocks a lot of the air intake.
But hey, you live and learn.

Caring1 · May 13, 2020

heky said:
Modded in what way? Have some pictures maybe? Are you trying to run 2 different sets of memory together?

Indeed it appears he has mixed ecc ram and non ecc ram.

tussinman · May 13, 2020

Simplex0 said:
RAM: G.Skill Trident F4-3200C14D-32GTZR
(Kingston KVR24E17S8/8)
Is it most likely a faulty motherboard or CPU that causing this?

Caring1 said:
Indeed it appears he has mixed ecc ram and non ecc ram.

If TC is still there this is most likely your issue.

Simplex0 · May 13, 2020

Caring1 said:
Indeed it appears he has mixed ecc ram and non ecc ram.

No. I have tried BOTH types of memory, 1 stick only and put in DIMM-slot A2 and non of them worked in that slot.
I use the Kingston memory in my Threadripper build where they works just fine.

Vayra86 · May 13, 2020

TheLostSwede said:
Easily done...
Ex colleague of mine even managed to shave a few SMT/SMD components off a board, as he was watching footy on telly while building his system...

So now there is picture in my head of some hairy dude standing in front of a TV with a shaving device applied to a motherboard.

Thanks

Simplex0 said:
I can hear the chipset fan a little but I expect it to be worse as I will run this computer on ful load all day with heat coming from 2 graphic cards that blocks a lot of the air intake.
But hey, you live and learn.

That's what's up. :rockout:

If it can't be fixed, move on.

Simplex0 · May 13, 2020

This make me wonder if my problem is that ASUS has screwed up their latest BIOS versions......
https://rog.asus.com/forum/showthread.php?118154-Bios-1-Dimm-B1-amp-B2-Bad-Bios-2-All-Dimms-good

R0H1T · May 13, 2020

Go back to an old(er) BIOS, see what changes if anything at all :toast:

Shou Miko · May 13, 2020

Why is it that everytime people have a problem with their Ryzen system and I look at the specs I see a Asus board and more and more "ASUS ROG STRIX xxxx-E GAMING" board :confused:

Mostly it's the B450 variant of the Strix E Gaming but now it's the X570.

System Name	Overlord Mk MLI
Processor	AMD Ryzen 7 7800X3D
Motherboard	Gigabyte X670E Aorus Master
Cooling	Noctua NH-D15 SE with offsets
Memory	32GB Team T-Create Expert DDR5 6000 MHz @ CL30-34-34-68
Video Card(s)	Gainward GeForce RTX 4080 Phantom GS
Storage	1TB Solidigm P44 Pro, 2 TB Corsair MP600 Pro, 2TB Kingston KC3000
Display(s)	Acer XV272K LVbmiipruzx 4K@160Hz
Case	Fractal Design Torrent Compact
Audio Device(s)	Corsair Virtuoso SE
Power Supply	be quiet! Pure Power 12 M 850 W
Mouse	Logitech G502 Lightspeed
Keyboard	Corsair K70 Max
Software	Windows 10 Pro
Benchmark Scores	https://valid.x86.fr/yfsd9w

System Name	Overlord Mk MLI
Processor	AMD Ryzen 7 7800X3D
Motherboard	Gigabyte X670E Aorus Master
Cooling	Noctua NH-D15 SE with offsets
Memory	32GB Team T-Create Expert DDR5 6000 MHz @ CL30-34-34-68
Video Card(s)	Gainward GeForce RTX 4080 Phantom GS
Storage	1TB Solidigm P44 Pro, 2 TB Corsair MP600 Pro, 2TB Kingston KC3000
Display(s)	Acer XV272K LVbmiipruzx 4K@160Hz
Case	Fractal Design Torrent Compact
Audio Device(s)	Corsair Virtuoso SE
Power Supply	be quiet! Pure Power 12 M 850 W
Mouse	Logitech G502 Lightspeed
Keyboard	Corsair K70 Max
Software	Windows 10 Pro
Benchmark Scores	https://valid.x86.fr/yfsd9w

Processor	7800X3D
Motherboard	MSI MAG Mortar b650m wifi
Cooling	Thermalright Peerless Assassin
Memory	32GB Corsair Vengeance 30CL6000
Video Card(s)	ASRock RX7900XT Phantom Gaming
Storage	Lexar NM790 4TB + Samsung 850 EVO 1TB + Samsung 980 1TB + Crucial BX100 250GB
Display(s)	Gigabyte G34QWC (3440x1440)
Case	Lian Li A3 mATX White
Audio Device(s)	Harman Kardon AVR137 + 2.1
Power Supply	EVGA Supernova G2 750W
Mouse	XTRFY M42
Keyboard	Lenovo Thinkpad Trackpoint II
Software	W11 IoT Enterprise LTSC

Processor	7800X3D
Motherboard	MSI MAG Mortar b650m wifi
Cooling	Thermalright Peerless Assassin
Memory	32GB Corsair Vengeance 30CL6000
Video Card(s)	ASRock RX7900XT Phantom Gaming
Storage	Lexar NM790 4TB + Samsung 850 EVO 1TB + Samsung 980 1TB + Crucial BX100 250GB
Display(s)	Gigabyte G34QWC (3440x1440)
Case	Lian Li A3 mATX White
Audio Device(s)	Harman Kardon AVR137 + 2.1
Power Supply	EVGA Supernova G2 750W
Mouse	XTRFY M42
Keyboard	Lenovo Thinkpad Trackpoint II
Software	W11 IoT Enterprise LTSC

System Name	Bang4Buck
Processor	AMD Ryzen 9 5900x
Motherboard	MSI PRESTIGE x570 CREATION
Cooling	Fractal Design Celsius S36
Memory	32Gb 4400Mhz Patriot Viper Steel(Samsung B-die) @ 3800Mhz 16-16-16-32-48-1T @ 1.38v
Video Card(s)	MSI RTX 3080 Ti Suprim X
Storage	Adata SX8200Pro 512Gb/2x Crucial P1 1Tb/Samsung 840 EVO/6Tb Raid -HGST Enterprise/2x IronWolf 8Tb/
Display(s)	Samsung UE49KS8002 4K HDR TV (US - 9 series)
Case	Fractal Design Define R6 Black Usb-C
Audio Device(s)	HDMI out to Denon X4400H reciever, 2x Dali Zensor 7, Dali Zensor Vokal, 2x Dali Zensor 1, Yamaha Sub
Power Supply	Seasonic Prime Ultra 750W
Mouse	Logitech G305 Lightspeed
Keyboard	Logitech K520
Software	Windows 11 Pro x64
Benchmark Scores	https://www.3dmark.com/spy/26216445

New build compter only seams to work with RAM in DIMM-slot B1 and\or B2

Simplex0

TheLostSwede

News Editor

Simplex0

TheLostSwede

News Editor

Vayra86

Simplex0

Vayra86

Simplex0

heky

TheLostSwede

News Editor

Chomiq

TheoneandonlyMrK

Simplex0

heky

TheLostSwede

News Editor

Simplex0

Chomiq

Simplex0

Caring1

tussinman

Simplex0

Vayra86

Simplex0

R0H1T

Shou Miko

Processor	Ryzen 7 5800X3D
Motherboard	Gigabyte X570 Aorus Elite
Cooling	Thermalright Phantom Spirit 120 SE
Memory	2x16 GB Crucial Ballistix 3600 CL16 Rev E @ 3800 CL16
Video Card(s)	RTX3080 Ti FE
Storage	SX8200 Pro 1 TB, Plextor M6Pro 256 GB, WD Blue 2TB
Display(s)	LG 34GN850P-B
Case	SilverStone Primera PM01 RGB
Audio Device(s)	SoundBlaster G6 \| Fidelio X2 \| Sennheiser 6XX
Power Supply	SeaSonic Focus Plus Gold 750W
Mouse	Endgame Gear XM1R
Keyboard	Wooting Two HE

System Name	RyzenGtEvo/ Asus strix scar II
Processor	Amd R5 5900X/ Intel 8750H
Motherboard	Crosshair hero8 impact/Asus
Cooling	360EK extreme rad+ 360$EK slim all push, cpu ek suprim Gpu full cover all EK
Memory	Corsair Vengeance Rgb pro 3600cas14 16Gb in four sticks./16Gb/16GB
Video Card(s)	Powercolour RX7900XT Reference/Rtx 2060
Storage	Silicon power 2TB nvme/8Tb external/1Tb samsung Evo nvme 2Tb sata ssd/1Tb nvme
Display(s)	Samsung UAE28"850R 4k freesync.dell shiter
Case	Lianli 011 dynamic/strix scar2
Audio Device(s)	Xfi creative 7.1 on board ,Yamaha dts av setup, corsair void pro headset
Power Supply	corsair 1200Hxi/Asus stock
Mouse	Roccat Kova/ Logitech G wireless
Keyboard	Roccat Aimo 120
VR HMD	Oculus rift
Software	Win 10 Pro
Benchmark Scores	8726 vega 3dmark timespy/ laptop Timespy 6506

System Name	Lenovo ThinkCentre
Processor	AMD 5650GE
Motherboard	Lenovo
Memory	32 GB DDR4
Display(s)	AOC 24" Freesync 1m.s. 75Hz
Mouse	Lenovo
Keyboard	Lenovo
Software	W11 Pro 64 bit

System Name	Lynni PS \ Lenowo TwinkPad L14 G2
Processor	AMD Ryzen 7 7700 Raphael \ i5-1135G7 Tiger Lake-U
Motherboard	ASRock B650M PG Riptide Bios v. 2.02 AMD AGESA 1.1.0.0 \ Lenowo BDPLANAR Bios 1.68
Cooling	Noctua NH-D15 Chromax.Black (Only middle fan) \ Lenowo C-267C-2
Memory	G.Skill Flare X5 2x16GB DDR5 6000MHZ CL36-36-36-96 AMD EXPO \ Willk Elektronik 2x16GB 2666MHZ CL17
Video Card(s)	Asus GeForce RTX™ 4070 Dual OC GPU: 2325-2355 MEM: 1462\| Intel® Iris® Xe Graphics
Storage	Gigabyte M30 1TB\|Sabrent Rocket 2TB\| HDD: 10TB\|1TB \ WD RED SN700 1TB
Display(s)	LG UltraGear 27GP850-B 1440p@165Hz \| LG 48CX OLED 4K HDR \| Innolux 14" 1080p
Case	Asus Prime AP201 White Mesh \| Lenowo L14 G2 chassis
Audio Device(s)	Steelseries Arctis Pro Wireless
Power Supply	Be Quiet! Pure Power 12 M 750W Goldie \| 65W
Mouse	Logitech G305 Lightspeedy Wireless \| Lenowo TouchPad & Logitech G305
Keyboard	Ducky One 3 Daybreak Fullsize \| L14 G2 UK Lumi
Software	Win11 Pro 23H2 UK \| Win11 LTSC UK / Arch (Fan)
Benchmark Scores	3DMARK: https://www.3dmark.com/3dm/89434432? GPU-Z: https://www.techpowerup.com/gpuz/details/v3zbr