Newegg price adjustment?

pbmaster · Jun 17, 2009

Hey guys, I ordered a Radeon HD 4890 today for $229 around 3 o'clock Eastern time, and it's dropped to $199 already...do you think they will do anything about that? I was going to talk to them on Livechat tomorrow when it comes back up, but I was just wondering what you guys thought.

enaher · Jun 17, 2009

ask nicely they'll do it

[I.R.A]_FBi · Jun 17, 2009

theyll fix it if u ask

Kursah · Jun 17, 2009

Absolutely. When I first purchased my GTX260 last July, it was 300 before MIR, then a few days after I ordered it, the price dropped to 269.99 before MIR. I called them up and asked them if I could get refunded the difference, took 5 minutes for them to tell me the refunded ammount for the difference of costs would be deposited to my credit account in 3-5 days. So after MIR it came to about $230 which back then was a damn good deal on a GTX260. Just make sure and call them, don't do e-mail or that online e-chat bs.

:toast:

pbmaster · Jun 17, 2009

Sweet! I was hoping so, especially since the short time this happened over. I was just curious because I had seen some posts on here about it but I wasn't sure of the usual outcome. Thanks guys.

Rapidfire48 · Jun 17, 2009

I would do it without a doubt.

mlee49 · Jun 17, 2009

I asked about my 1066 dominator's the week after I bought them they were lowered $20. They said they didn't have a Price match guarantee.

I would think that just a matter of hours though would be more than reasonable. Hell just cancel the order and replace the same order with the new price.

Homeless · Jun 17, 2009

I hear that newegg has removed their price matching policy. If you ask a couple of times (different reps) or say you're going to refuse shipment they will do it

CrackerJack · Jun 17, 2009

i guess you could rma, wait a couple days. then buy it again. should work

pbmaster · Jun 17, 2009

Well I can't cancel the order, it's already been charged...and RMA'ing it would just be too troublesome.

CrackerJack · Jun 17, 2009

pbmaster said:
Well I can't cancel the order, it's already been charged...and RMA'ing it would just be too troublesome.

well for $30, it's up to you. I would do it lol

Kursah · Jun 17, 2009

Give em' a ring tomorrow during buisiness hours, they'll do it for ya. I've done similar twice, but the GTX260 last year was the most recent and there was about 3-4 days between purchase and price change iirc.

pbmaster · Jun 17, 2009

Oh, so should I call them instead of using Livechat? I'm thinking I should be able to make progress considering it was just a few hours....

Kursah · Jun 17, 2009

Kursah said:
Absolutely. When I first purchased my GTX260 last July, it was 300 before MIR, then a few days after I ordered it, the price dropped to 269.99 before MIR. I called them up and asked them if I could get refunded the difference, took 5 minutes for them to tell me the refunded ammount for the difference of costs would be deposited to my credit account in 3-5 days. So after MIR it came to about $230 which back then was a damn good deal on a GTX260. Just make sure and call them, don't do e-mail or that online e-chat bs.

pbmaster said:
Oh, so should I call them instead of using Livechat? I'm thinking I should be able to make progress considering it was just a few hours....

Must've missed that post eh?

Livechat is a joke, I've gotten better treatmement and service using the good old telephone. They don't want to argue or be yelled at, or have you talk to their managers, I was polite and I was treated very well and got things taken care of very easily in a 5 minute phone call. That to me is well worth it over the e-mail and live-chat bs I've dealt with before.

:toast:

Soylent Joe · Jun 17, 2009

Just open live chat and nicely tell your worker about it. Say you're a loyal customer so on and soforth. I did that after my 4870 dropped $20 and they gave me a $15 credit. They seem to be doing a lot of price changes and free/no free shipping changes over the last month or so. Maybe it's inventory time.

pbmaster · Jun 17, 2009

Yeah sorry lol I did miss that end part...doh! Gonna give it a try when I get up in the morning!

rockit00 · Jun 17, 2009

Hey, when I went shopping on newegg for my first HD 4870 I found a card with free shipping and the lowest price. By the time I got around to putting it in my cart, the free shipping was gone! I ordered it anyway. The next day the price dropped $10. I didn't bother newegg and I had my card in hand on the third day. For $30. I think I would have had to call them! :laugh:

Timing is Everything! :toast:

RickJ5 · Jun 17, 2009

They have done it for me a couple times. The last time was within the last couple weeks. I always do it over the phone. The last time they said they didn't have a price matching policy. But, that they were going to do it for me this one time only. They seem to always say it's one time only. My guess is they are told to say that. Do take the advice of the other posters that said to be nice. Your asking them for a favor. If your nice your much more likely to get them to halp you out.

Asylum · Jun 17, 2009

Yea just give them buzz tomarrow i think they will adjust it for you!!

PaulieG · Jun 17, 2009

Homeless said:
I hear that newegg has removed their price matching policy. If you ask a couple of times (different reps) or say you're going to refuse shipment they will do it

They don't price match against other etailers, but they will credit you if there is a recent price drop on their own price.

pbmaster · Jun 17, 2009

That makes me feel better. Thanks a lot guys. I'll give em a call when I get up....whenever that may be lol

habs4life · Jun 17, 2009

very nice for me, gonna buy one!!

Kenshai · Jun 17, 2009

This is strange, I always have some rep that doesn't seem to like their job and think I owe them something the 2 times I've called. Everything I do live chat I get EVERYTHING I want from the conversation minus the price matching to other e-tailers. Tried to do that today for the HAF 922 I ordered. $119 at Amazon with free shipping, I told two separate reps I was ready to order if they'd even offer free shipping on it to me a $10 hit to my pocket just so I can deal with Newegg. No Dice.

freaksavior · Jun 17, 2009

I did the online chat, they gave me a $15 credit for my next order.

pbmaster · Jun 17, 2009

So how should I go about it? Like, what should I say or ask? I don't want to get off on the wrong foot ya know

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Newegg price adjustment?

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