No Driver Works

[painfullyaware1973]

My Zotac GeForce RTX 4080 AMP Extreme is giving me problems after a little over a year of purchase. All of a sudden, I started seeing lines on my screen (pic1&2) a few hours later desktop started to crash and windows would only load about 3 out of 10 times going directly to the recovery options screen. In the device manager, I noticed two display adaptors listed (pic 3), "AMD Radeon (TM) Graphics, and Nvidia GeForce RTX 4080 . When I completely removed the Nvidia driver using a display driver Uninstaller, in safe mode and reboot to desktop device manager, then replaces the Nvidia driver with "Microsoft Basic Display driver" (pic 4) This causes enough stability to pretty much run desktop, but any game I try to run has very bad lagging. I tried installing a few newer Nvidia drivers and a few old drivers, but always the same result. Any help would be greatly appreciated.

Motherboard - Gigabyte X670 Arous Elite Ax
CPU - AMD Ryzen 7 7800X3D-8 core
GPU - Zotac GeForce RTX 4080 AMP Extreme

 

[meatwar]

Time for RMA the card, it's no driver or sys issue.

 

[RJARRRPCGP]

Lagging and a line=I suspect bad VRAM.

And that recovery screen is likely a result of WHEA BSODs for "Cache Hierarchy Error", which unstable VRAM may cause. (especially Ryzen processors)

 

[QckSilver]

Seems like a hardware fault. No driver will fix.
I've seen some repair technicians on YT and they say it's common for solder crack joints on the memory chips due to how heavy GPUs are now.
Time for a RMA

 

[Dr. Dro]

I'm with the guys saying VRAM issue - seems like there is a single bad chip somewhere and when it's accessed, it malfunctions. Action RMA

 

[painfullyaware1973]

Got these log files after my last driver install attempt.

 

[eidairaman1]

Got these log files after my last driver install attempt.

Defective card, RMA before too late or replace it with something else altogether

 

[painfullyaware1973]

Defective card, RMA before too late or replace it with something else altogether

Looking that way...Ran GPU-Z because I wanted to get some readings when I tried to load a game. You can see the GPU clock spikes.

 

[eidairaman1]

Looking that way...Ran GPU-Z because I wanted to get some readings when I tried to load a game. You can see the GPU clock spikes.

Well replace it and move on

 

[RJARRRPCGP]

Got these log files after my last driver install attempt.

Second one is Windows complaining because you don't have Secure Boot enabled. That normally happens, at least since a cumulative update sometime in 2024.

You need to scroll all the way down for the first one, which points to Nvidia software.

 

[lexluthermiester]

My Zotac GeForce RTX 4080 AMP Extreme is giving me problems after a little over a year of purchase. All of a sudden, I started seeing lines on my screen (pic1&2) a few hours later desktop started to crash and windows would only load about 3 out of 10 times going directly to the recovery options screen. In the device manager, I noticed two display adaptors listed (pic 3), "AMD Radeon (TM) Graphics, and Nvidia GeForce RTX 4080 . When I completely removed the Nvidia driver using a display driver Uninstaller, in safe mode and reboot to desktop device manager, then replaces the Nvidia driver with "Microsoft Basic Display driver" (pic 4) This causes enough stability to pretty much run desktop, but any game I try to run has very bad lagging. I tried installing a few newer Nvidia drivers and a few old drivers, but always the same result. Any help would be greatly appreciated.

Motherboard - Gigabyte X670 Arous Elite Ax
CPU - AMD Ryzen 7 7800X3D-8 core
GPU - Zotac GeForce RTX 4080 AMP Extreme

Disable the Radeon GFX and reboot. Sometimes conflicting GFX drivers can cause the issues you are seeing.

 

[painfullyaware1973]

Disable the Radeon GFX and reboot. Sometimes conflicting GFX drivers can cause the issues you are seeing.

I'll give it a try.

 

[Dr. Dro]

Disable the Radeon GFX and reboot. Sometimes conflicting GFX drivers can cause the issues you are seeing.

Nah, there's positively 0 chance of this happening nowadays. Some configurations actually require both the AMD and NV driver to be installed, my laptop's that way. They will perfectly coexist with each other since each GPU's got its own registry key and its own separate configuration set.

That line screams dead VRAM chip, if OP ran MATS on their GPU, it'd probably indicate one specific chip erroring out. Heavy GPUs need a support or the strain on the PCB causes problems like this

 

[lexluthermiester]

Nah, there's positively 0 chance of this happening nowadays.

Yeah there is, I've seen it within recent months. Disabling the Radeon IGP and rebooting solves the problem. On one occasion, the Radeon driver suite needed to be uninstalled because it was causing a brief but noticeable system hang.

No idea whether it's AMD or NVidia's fault, doesn't really matter. The solution is to disable the one you're not going to use, in this case, the Radeon IGP.

That line screams dead VRAM chip, if OP ran MATS on their GPU, it'd probably indicate one specific chip erroring out. Heavy GPUs need a support or the strain on the PCB causes problems like this

That's one possibility. If those lines stretched all the way across the screen and there was bit-error glitching to match I would fully agree, but that is not what the screen shots are showing us. The screen shots are showing something else.

 

[Dr. Dro]

Yeah there is, I've seen it within recent months. Disabling the Radeon IGP and rebooting solves the problem. On one occasion, the Radeon driver suite needed to be uninstalled because it was causing a brief but noticeable system hang.

God, looks like it can always get worse. If that happened with my laptop I could pretty much bin the whole thing as it needs the AMD driver installed for the internal panel

 

[painfullyaware1973]

Yeah there is, I've seen it within recent months. Disabling the Radeon IGP and rebooting solves the problem. On one occasion, the Radeon driver suite needed to be uninstalled because it was causing a brief but noticeable system hang.

No idea whether it's AMD or NVidia's fault, doesn't really matter. The solution is to disable the one you're not going to use, in this case, the Radeon IGP.


That's one possibility. If those lines stretched all the way across the screen and there was bit-error glitching to match I would fully agree, but that is not what the screen shots are showing us. The screen shots are showing something else.

I'll give it a shot.

 

[lexluthermiester]

God, looks like it can always get worse. If that happened with my laptop I could pretty much bin the whole thing as it needs the AMD driver installed for the internal panel

Yeah, that's one of the reasons I disable automatic driver updates from Windows updates. It sometimes causes more problems than it solves.

 

[eidairaman1]

Yeah, that's one of the reasons I disable automatic driver updates from Windows updates. It sometimes causes more problems than it solves.

Ive been doing that since XP

 

[Ferrum Master]

To be fair... I haven't really ever seen such quirk producing white lines... from GPU, I have seen a bad LCD panel causing such defect actually...

It is desktop, so lowest clocks... dunno...

 

[painfullyaware1973]

Yeah there is, I've seen it within recent months. Disabling the Radeon IGP and rebooting solves the problem. On one occasion, the Radeon driver suite needed to be uninstalled because it was causing a brief but noticeable system hang.

No idea whether it's AMD or NVidia's fault, doesn't really matter. The solution is to disable the one you're not going to use, in this case, the Radeon IGP.


That's one possibility. If those lines stretched all the way across the screen and there was bit-error glitching to match I would fully agree, but that is not what the screen shots are showing us. The screen shots are showing something else.

The lines just show up randomly and then dissapear.

 

[lexluthermiester]

The lines just show up randomly and then dissapear.

Which is weird! The screen shots you took are very similar to what I've been seeing for the last few months.

 

[RJARRRPCGP]

The lines just show up randomly and then dissapear.

Lines that randomly appear and disappear, along with lag, is classic of unstable VRAM.

 

[lexluthermiester]

Lines that randomly appear and disappear, along with lag, is classic of unstable VRAM.

Or software issues. It's better to test the software issue then assume the card is bad and go through the hassle of a return only to have it happen again on the next card. Ask me how I know..

 

[painfullyaware1973]

Nah, there's positively 0 chance of this happening nowadays. Some configurations actually require both the AMD and NV driver to be installed, my laptop's that way. They will perfectly coexist with each other since each GPU's got its own registry key and its own separate configuration set.

That line screams dead VRAM chip, if OP ran MATS on their GPU, it'd probably indicate one specific chip erroring out. Heavy GPUs need a support or the strain on the PCB causes problems like this

Thanks to everyone who gave advice and possible solutions, i tried everything that was recommended, but unfortunately, nothing worked. The GPU is in a water block, so I don't think it's a weight issue (pics below). I'm going to run a stress test to possibly verify that it is indeed a hardware issue, but regardless of the results, I'm bringing it to a pc repair shop to see if it can be fixed.A few people recommended a RMA but as stated the GPU is in a water block and the fan case was accidently thrown away so I don't think that's possible.

 

[iameatingjam]

I had similar problems with my last Zotac card. Buggiest card I've ever had. It was the 3070 twin edge. It was an amazing deal on amazon, same price as a used card! I couldn't believe it... but perhaps that was for a reason.

Anyway, it worked fine for about a week. Then I started getting stutters. A driver reinstall always fixed them but they would always come back shortly.

Then later on I started getting artifacts, tbf, I was running an emulator, so it is possible it wasn't actually the card but it was a game I have played on other cards so... I have a feeling it was the card.

Then it would just decide to stop outputting video at random. A restart would fix it, but after the second time it happened I gave up and returned the damn thing since this all happened within 30 days.

I'm not saying I'm swearing off Zotac as I have had fine Zotac cards before, but if the price was the same I would probably pick something else first.

Anyway sorry I don't know how to help you other than suggesting an rma or sending to a repair place if thats not an option ( which it sounds like its not). Good luck and sorry I wasn't much help.

EDIT: Check out this guy, he's a magician. He will do things most repair shops will not. I don't know what his prices are, but given the amount of time he puts in and the equipment he uses, I can't imagine its cheap.

northwestrepair

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