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Notebook issues ( dell g15 5520 )

Joined
Oct 22, 2023
Messages
110 (0.35/day)
System Name SYSTEM
Processor RYZEN 7 5700X
Motherboard TUF B550M GAMING PLUS
Cooling AG620 CPU COOLER
Memory 16GB RAM DUAL CHANNEL 3200MHZ STOCK
Video Card(s) RTX 4070 GIGABYTE 12GB WINDFORCE
Storage 1TB HDD 256GB SSD
Display(s) LG ULTRAGEAR 144HZ
Case AIGO DARK FLASH
Audio Device(s) MOTHERBOARD AUDIO
Power Supply XPG ADATA PYLON 650W
Mouse REDRAGON COBRA M711 V2
Software WINDOWS 11
Hello

I have this laptop ( i5 12500h , rtx 3050 4gb ) that i´ve used for 1 year flawlessly and it just randomly started freezing

I´ve changed ssd and ram as well ( that was the first day i got the pc ) and it worked as intended during 1 year but now even when browsing on chrome it will freeze

Already formatted and the issue still happens

I´ve always used latest drivers and stuff

Ran memtest86 , checked the ssd health with crystal disk info and it all passed

Also did the own dell diagnostic , it passed as well

One thing to note is that i´m using hybrid graphics off ( i5 12500h igpu disabled , only rtx 3050 ) and e-cores disabled

Would e-cores disabled somehow freeze my pc ?

bios also latest version

i´m at a loss , i´m thinking my motherboard is somehow dead ? i´m using it then it completely freezes ( keyboard stay lightened up and laptop screen remains on even with the laptop closed )

I don´t think i can use the warranty as well since it doesn´t show any issues on dell diagnostics yet my computer is freezing

anything i should try maybe ? is the latest bios causing freezes maybe ? i can´t think of anything else

thanks
 
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