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Please help! Need to salvage some data from a nvme drive!

Parafuseta

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Hello, I'm in need of help.
My GF laptop has an optane "drive" and a nvme m.2 drive for OS/storage.
Unfortunately it's of a brand quite unknown outside my country:

While playing some games her notebook "BSOD'd" with the code:
File:\boot\BCD Error code: 0xc000014c
After that, she lost access to windows and her files/projects so I've tried without success to repair the installation using boot flash drives and a number os fixes and suggestions, to no avail.
Then, I've whipped out a SSD, installed windows 10 on it and tried to log into it with the nvme installed to try and copy some files before formatting it.
But the problem is that by itself, the SSD boots alright but as soon as I add the nvme back its messes up the boot of the SSD.

Looks like it tries to boot from it and obviously isn't able to do so and then I'm unable to even access windows on the SSD.

What I'm trying to do is to boot win10 with another drive (the sata SSD) and then copy over the file explorer whatever files she needs before formatting the nvme.

Is my reasoning sound?
What can I do in order to achieve this solution? Any other ideas?

I'm all ears and will report with lots of details and photos and whatnot, if needed, in pursuit of the fixes proposed here.


Thanks a lot!
 

Solaris17

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Do you get to repair or recovery mode? Like this?

1584504374043.png
 

Solaris17

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You may be able to do it manually. To make it easy, I would boot with an external drive and the nvm connected.

Boot off the flash drive and hit SHIFT+F10 this should being up a command prompt.

from here you should be able to launch something like "notepad" and then you can navigate the filesystem using explorer if that is what you are more comfortable with.

If nothing is wrong with the NVM other than the boot loader (which appears to be the case) you should be able to backup this way.

If walked others through it before.
 
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Yes your reasoning is sound use another sata ssd and make it as the main boot drive, remove the nvme from the boot menu in bios. After that you can easily boot into the sata ssd and look through the files in the nvme drive if the nvme drive is not a hardware failure but a software one.
 
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Here's a tip for you op: https://www.hirensbootcd.org
I hope you have enough technical knowledge on how to create a bootable usb and how to boot from it.
 
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my go to and its worth buying for anyone, get a USB to NVME adapater, they will also read the sata disks, but it's important it supports NVME, not all m.2 to usb adapters read NVME. Get one of those its an actual life saver
 
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