Problem with Trottlestop and HWINFO64 on MSI Raider 18

[KomAndr007]

Hello everyone. I have an MSI Raider laptop with 14900HX. I started undervolting and changing frequencies through this program and noticed this problem. When I change something in the program, I then run HWInfo64 to monitor temperatures, frequencies, voltage and other indicators. And when I run a test in Aida64, or during a game, the laptop turns off. This happens only after changes using this program. And only with HWInfo64 running in the background. If you do not change anything and run Hwinfo64 in the background, then the shutdown does not occur. Maybe someone knows what the problem is and how to solve it?

 

[unclewebb]

Maybe someone knows what the problem is

Post some ThrottleStop screenshots so I can see what settings you are using. Include the main window, the FIVR and TPL windows. Are you using the V/F Point feature? Setting V/F Point 1 to 150 for both the core and the cache can help improve stability.

If you are using ThrottleStop to undervolt then perhaps your undervolt settings are not 100% stable. If you have increased the turbo power or current limits, perhaps your power adapter is not happy with that.

I use ThrottleStop everyday on my MSI Vector laptop. It also has a 14900HX. Performance and stability are fantastic. I think your settings just need a little tweaking.

 

[KomAndr007]

I'll take screenshots of the settings tomorrow, I don't have the opportunity now. I'd like to add that overall it seems to work stably, it only shuts down if HWInfo64 is running in the background. Most likely there is some problem with it. But I don't understand why there are no crashes if you don't change anything in the settings.

P. S. There are such photos on the phone. I didn't change anything in the TPL menu, since MSI Center will still give a maximum of 175 W on the GPU and 75 W on the CPU in the game. Stability in games and the absence of throttling are important to me. But it is problematic to track it when you can't launch hwinfo64.
That's why I settled on a multiplier of 50, since in higher games the temperature goes up to 90 or more.

 

[unclewebb]

I am guessing that your -170 mV undervolt for the core and the P cache is too much. My 14900HX starts losing stability if I go beyond -150 mV. Try reducing your undervolt. Start conservatively. Maybe -125 mV and work your way towards -150 mV. Try to find a voltage where you can run AIDA64 without it crashing.

I can sometimes run Cinebench at -160 mV but I think this undervolt is too much for day to day use. Cinebench will sometimes crash at -160 mV so the CPU is not 100% stable at this level.

Consider setting Power Limit 4 in the TPL window to the max, 1023. I would also set IccMax to the max, 511.75, for the CPU Core, P Cache as well as the Intel GPU and iGPU Unslice. When living on the edge this can help keep things stable. I also use the Windows High Performance power plan to try and keep the CPU at a steady MHz.

 

[KomAndr007]

But your multiplier is 52, and mine is 50. Accordingly, more voltage is needed for stability. With a multiplier of 52, if I remember correctly, I also could not take a decrease higher than 150. Or am I wrong, and the multiplier does not play a role in the ardervolting?

 

[unclewebb]

The maximum multiplier does play a part in how much voltage is needed to be stable. The problem is, your computer is not stable. That is why I suggested adding some voltage. If AIDA64 is stable at -125 mV or -100 mV then you know that your problem is not enough voltage.