I am new here and would like to describe my issue.
I have the following computer parameters:
Windows 10 Pro 21H2
Motherboard: MSI Z590 A-Pro
CPU: IntelCore i5 – 11600K 3.9GHz
Integrated Graphic card: Intel (R) Graphics 750
Issue:
I bought an used Radeon graphic card Sapphire RX470 mining version – labels on card attached as per picture 1-3. The purpose was to use it for gaming, not mining.
After installing the card, when turning the computer on: there is a black screen with a message (Picture 4)
There is no GOP (Graphic output protocol) support detected in this card. ‘BIOS CSM/UEFI Mode’ settings in BIOS will be changed to ‘CSM’.
Press any key or wait 3 seconds to continue.
After turning on the computer, the system shows new graphic card only in device manager but with yellow alert: Error 43 (Picture 5)
I can’t successfully install drivers and also the Radeon Software,
When running AMD Radeon Software installation – the message show incompatibility with installed graphic driver (picture 6)
What I did so far :
I’ve deleted all graphic drivers (using DDU in safe mode) and install the newest from web side. I also updated Windows to latest version.
It did not help. Still Error 43 appears.
I know that card was working properly at previous users – (Picture 7).
Can somebody help to solve the issue? What can be the solution ?
I have the following computer parameters:
Windows 10 Pro 21H2
Motherboard: MSI Z590 A-Pro
CPU: IntelCore i5 – 11600K 3.9GHz
Integrated Graphic card: Intel (R) Graphics 750
Issue:
I bought an used Radeon graphic card Sapphire RX470 mining version – labels on card attached as per picture 1-3. The purpose was to use it for gaming, not mining.
After installing the card, when turning the computer on: there is a black screen with a message (Picture 4)
There is no GOP (Graphic output protocol) support detected in this card. ‘BIOS CSM/UEFI Mode’ settings in BIOS will be changed to ‘CSM’.
Press any key or wait 3 seconds to continue.
After turning on the computer, the system shows new graphic card only in device manager but with yellow alert: Error 43 (Picture 5)
I can’t successfully install drivers and also the Radeon Software,
When running AMD Radeon Software installation – the message show incompatibility with installed graphic driver (picture 6)
What I did so far :
I’ve deleted all graphic drivers (using DDU in safe mode) and install the newest from web side. I also updated Windows to latest version.
It did not help. Still Error 43 appears.
I know that card was working properly at previous users – (Picture 7).
Can somebody help to solve the issue? What can be the solution ?