• Welcome to TechPowerUp Forums, Guest! Please check out our forum guidelines for info related to our community.
  • The forums have been upgraded with support for dark mode. By default it will follow the setting on your system/browser. You may override it by scrolling to the end of the page and clicking the gears icon.

Random shuttering on my laptop

Joined
Nov 19, 2022
Messages
83 (0.09/day)
Hello everyone. My pc is not smooth while gaming and feels so choppy. While playing Cs go when I see enemy or shoot game freezes for a 0.5 seconds. So I need to find what causes it. Before testing with I wanted to test wifi and sound drivers. When i disable them and when i am playing with bots there is no freezing. But choppy gameplay happens in every game. I started to use xperf today and wrote xperf- on DiagEasy command then xperf -d trace.etl for getting results. I dont know did I do true or not for checking driver-hardware issues. Can someone help me for using it and analyzing reports ? I have one report now but I dont know its the true for analyze.
kernel.rar
KERNELOS-PC.speccy

 
Hello everyone. My pc is not smooth while gaming and feels so choppy. While playing Cs go when I see enemy or shoot game freezes for a 0.5 seconds. So I need to find what causes it. Before testing with I wanted to test wifi and sound drivers. When i disable them and when i am playing with bots there is no freezing. But choppy gameplay happens in every game. I started to use xperf today and wrote xperf- on DiagEasy command then xperf -d trace.etl for getting results. I dont know did I do true or not for checking driver-hardware issues. Can someone help me for using it and analyzing reports ? I have one report now but I dont know its the true for analyze.
kernel.rar
KERNELOS-PC.speccy

its a laptop what did u expect? its prob a latency issue with ur net connection or wifi

its a laptop what did u expect? its prob a latency issue with ur net connection or wifi
make sure u use audio drivers and wifi drivers from ur laptop manufacturers website they usually have additional settings .... make sure win update isnt updating them for you

its a laptop what did u expect? its prob a latency issue with ur net connection or wifi


make sure u use audio drivers and wifi drivers from ur laptop manufacturers website they usually have additional settings .... make sure win update isnt updating them for you
also make sure your irqs are not the problem https://maxedtech.com/show-devices-by-irq-in-windows/
 
Run HWinfo and take a screenshot of the sensors pages in fullscreen, set it up so it looks like this

Take the screenshot with the game still running but after the lag starts, preferably

1682573630252.png



speccy is worthless, and i've got no idea what that rar file is so i'm not opening that
Theres some really obvious clues in your video already - you're thermal throttling

1682573737344.png


you're also hitting the 35w power limit, so it's throttling from two sources
1682573948893.png



You didnt list your hardware but its in the video, so it's a 10200H which is a 35W or 45W CPU depending on the laptop - with a maximum temp of 100C, but the *laptop* can throttle before that, and it's clearly doing so at 90c since it never goes above that value

One second in:
1682574011883.png


25 seconds in
1682574066910.png


Your laptops cooling cant handle 35 watts, so it thermal throttles.
Your temporary solutions are simply making the laptop do less, reducing the heat created. Fix its cooling, and underclock/undervolt it if possible.
 
This video is a little bit older and i didnt use my msi afterburner and throttlestop settings to show raw performance actually I am using at 3500-3600 MHz now and its not hitting thermal limit at least for now. Anyway I will run HWinfo and send results today.
 
Last edited:
Is your laptop set to maximum performance mode in power settings and gpu settings?

For nvidia gpu this should be set

5nv3d.jpg
 
Is your laptop set to maximum performance mode in power settings and gpu settings?

For nvidia gpu this should be set

View attachment 293357
That's not going to help, it needs to be able to downclock to cool down and free up power.

Yes it set to maximum performance. Actually I think some windows service broking it. Like DWM.exe it controls all graphic management.

Like this ? @Mussels
View attachment 293501
Looking at this:

Maximum results show CPU never passed 3.6GHz, but did max out at 100% usage
It still hit 80C, your throttle temperature
The CPU itself did not throttle, which implies the board itself has a throttle feature at 80C. This is pretty common.

Total system has a wattage max of 90W, so any extra power used on the GPU will detract from the CPU, and vice versa - you'd have to check the wattage of your power brick
GPU sat at 60C with a 73c hotspot, well inside the 'Good' range. Maximum of 40W power used for it, also good.


You need to redo the thermal paste on your CPU, and clean out the CPU's heatsink - it seems to have seperate cooling to the GPU, and the GPU cooling is doing fine.


To test what i mean with the CPU throttling, run cinebench R23 and watch the CPU clocks. They should hit your 3.6GHz you've set, but the "effective clocks" will dip up and down.

you'll need to expand the sections here to see it, but basically the laptops motherboard cuts the VID to the CPU to downclock it, faster than most software can see it - so you need a constant all core load to keep the values sustained, so you can see what they remain at.
1682746485343.png

This will only be accurate and useful if you check these results while the CPU is at 100% load, not after

At anything other than an a full all core load, this isnt reliable as sleep-states also lower effective clocks.
 
Last edited:
You need thicker ones, theres a pad-style one that's highly recommended by people

Amazon.com: PTM7950 40x80x0.2mm Phase Change GPU Thermal Pad


I cant speak for this seller, just the product itself (This seller could be a knockoff or a fake, I have no idea)- it's extremely heavily recommended by a lot of people since it's waxy and melts in place with a temperature rating of 150c, rather than semi-liquid like most thermal pastes.
Due to that, it doesn't dry out or 'pump out' over time - it's basically a high quality stock TIM like you find pre-applied to various coolers.

One of their example images shows how you commonly see pre-applied stock versions of it
1683605703072.png


Cut to fit, apply, never look back. Regular TIM's may give slightly better performance, but this should give constant performance for years.
 
Back
Top