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RX 7900XTX game crashes suddenly

ColonelKurtz

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Hello. I upgraded from NVIDIA 3060ti to RX 7900XTX 2 weeks ago. When I first bought and I installed clean with DDU removed NVIDIA driver and there was no problem 1st day. I played Counter Strike 2 for almost 4 hours and nothing happened, but when I entered the game again the next day, the games started to crash. And there is no error code (But I catch some check photos please) The game just crashes and I go back to the desktop. I don't know what the problem is. All my drivers are up to date.
Since then, crashes continue to occur. I'm also getting crashes in other games. -> Red Dead Redemption 2 - Mafia Definitive Edition - Squad - Squad 44 (I test these so far)
Using Adrenaline default mode.

I tried:
DDU (Previous driver and latest one still crashes)
MemoryTest (0 failure)
XMP Off - On (still crashing)
Power cables plugged correctly I am sure.


System Specs:
GPU: Sapphire Pulse AMD Radeon RX 7900XTX
CPU: AMD Ryzen 5 5600X
PSU: MSI MPG A1000G 80 Gold Plus 1000W
CASE: MSI MPG GUNGNIR 300R
LIQUID COOLING: MSI MAG CORELIQUID M360
MB: MSI B550 Gaming Gen 3
RAM: G-Skill RipJaws 16X16 (32 GB) 3600MHz
HDD 1: Western Digital Black 1TB
HDD 2: Western Digital Blue 2TB
Sata SSD: Kingston 500GB
Sata SSD 2: Kingston 240GB
SSD NVMe M2: Kingston 1TB


GPU Tempeture: 75c while playing game max setting. CPU Tempeture: 60

Some problems & Case & Adrenaline Default - Check photos please.
 

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Toothless

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My first thought would be power supply, are all PCI connectors getting their own cable run?
 
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My first thoughts would also be PSU or memory. Test out memory first, with memtest86 boot USB stick to rule that out.

I just recently dealt with black screen crashes with GPU fans to full on my XFX 7900 XTX, it ended up being my 1200 watt corsair HXi (2019 version). It passed PSU tester test and other video cards - rx 6700xt & rtx 2070 super - ran fine, but with the 7900 xtx it would crash occasionally. Took me a year to finally properly diagnose it after it would crash almost every time.
 

ColonelKurtz

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My first thoughts would also be PSU or memory. Test out memory first, with memtest86 boot USB stick to rule that out.

I just recently dealt with black screen crashes with GPU fans to full on my XFX 7900 XTX, it ended up being my 1200 watt corsair HXi (2019 version). It passed PSU tester test and other video cards - rx 6700xt & rtx 2070 super - ran fine, but with the 7900 xtx it would crash occasionally. Took me a year to finally properly diagnose it after it would crash almost every time.
I test with memtest86 already. But how said 1000W is enough and I just bought 1 week ago.
 

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Last edited:

eidairaman1

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I was dealing with a game support team (specificly Forza Motorsport 8...and separately, a little bit of this forum) before deciding a RMA/repair is needed for my PowerColor Hellhound 7900XTX. It survived every stress tests and benchmarks I threw at it, but staying in a heavy menu screen long enough could cause either graphical glitches (Forza Motorsport 8) or crash (F1 Manager 2023). I was hoping that it was a Forza game engine issue instead of a hardware issue. Yes, I know I was high on copium during the whole fuss. For a very long time the Forzas are the only heavy game I play. I touched F1 Manager the first time after I changed GPU and, boom, I knew there really was something wrong in the GPU.

Here's what the support team had thrown at me other than those already mentioned, in no particular order. All of them didn't help my case, but it might help yours. Good luck.

- No overclocking (XMP, curve optimizer, whatever)
- Underclock the GPU
- Clean boot (on Microsoft terms, disable all non-Microsoft startup applications and services)
- A new administrator account
- Make sure GPU slot and contact is clean
- Disable Smart Access Memory on BIOS
- Reinstall the affected game on different drives
- Leave only single drive and single monitor connected
- A fresh OS install
 
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You've got some weird cable issues in your photo.

These appear to be different types of cables connecting to the GPU. Two that have shrink wrap, and one with just loose cables.

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Then there's this stray that I don't know what it's doing.

1725421244397.png


You said you changed power supplies - please say you're not mixing cables from both supplies. If so, get rid of any old cables, and only use the cables included with the new MSI PSU.
 
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