Sapphire Radeon Nitro RX 580 [Black screen on some games with monitor turning off but still can hear sounds, can't access the BIOS unless i use CSM]

[Brando39]

I recently bought on Ebay a Sapphire Nitro RX 580, but i highly suspect that the BIOS of the gpu is altered, when gaming for example on Baldur's Gate 3 and Tekken 8, the game will go alright until like 20-25 minutes passes and the display turns black, but i can still hear the sound, i already used DDU in safe mode to uninstall and reinstall previous drivers and check if the problem was there, but nothing, still the same behaviour, plus the fans ramps up in idle at 3000+ RPM while the temperatures are pretty normal (25°/30°) and they stay like that, and the only way for me to enter the MOBO BIOS is to use the physical switch of the VBIOS and turn it from right to left and then i can access from advanced startup and then UEFI Firmware Settings
I don't know what to do, can someone help me? I would be really really thankful

 

[eidairaman1]

Need a pic of the pn/sku sticker from the card please

I recently bought on Ebay a Sapphire Nitro RX 580, but i highly suspect that the BIOS of the gpu is altered, when gaming for example on Baldur's Gate 3 and Tekken 8, the game will go alright until like 20-25 minutes passes and the display turns black, but i can still hear the sound, i already used DDU in safe mode to uninstall and reinstall previous drivers and check if the problem was there, but nothing, still the same behaviour, plus the fans ramps up in idle at 3000+ RPM while the temperatures are pretty normal (25°/30°) and they stay like that, and the only way for me to enter the MOBO BIOS is to use the physical switch of the VBIOS and turn it from right to left and then i can access from advanced startup and then UEFI Firmware Settings
I don't know what to do, can someone help me? I would be really really thankful

 

[Brando39]

Need a pic of the pn/sku sticker from the card please

Here you are, thanks in advance!

 

[eidairaman1]

Here you are, thanks in advance!

1411/2000 is 1 of the default speeds sapphire uses, same with 1450/2000, 1430/2100, 1366/1750, 1340/1750.

1002 67DF 1DA2 E366 is your dev id sub sys id which matches your pn on the sticker

Your card should have a bios switch on the edge of the pcb up against the backplate inside of the case or on the pcie bracket.

You can replace the thermal compound with a thermal pad, same with the ram if you go that route, you must measure the gaps between the chip/die and heatsink, once you know the gap you add like 0.10--0.5 mm of press fit, make sure you don't warp the board.

From the bios it states hynix mjr ram.

The bios for you card, it has the lowest tdp for now while maintaining 1411/2000

These are the oldest files:
Performance side:

Sapphire RX 580 VBIOS

8 GB GDDR5, 1411 MHz GPU, 2000 MHz Memory

www.techpowerup.com

Quiet Side:

Sapphire RX 580 VBIOS

8 GB GDDR5, 1340 MHz GPU, 2000 MHz Memory

www.techpowerup.com

This has a higher TDP limit:

Sapphire RX 580 VBIOS

8 GB GDDR5, 1411 MHz GPU, 2000 MHz Memory

www.techpowerup.com

AMD RX 580 VBIOS

8 GB GDDR5, 1411 MHz GPU, 2000 MHz Memory

www.techpowerup.com

I also just went through 431 files to try and find you something newer than 2017, to no avail.

 

[Brando39]

1411/2000 is 1 of the default speeds sapphire uses, same with 1450/2000, 1430/2100, 1366/1750, 1340/1750.

1002 67DF 1DA2 E366 is your dev id sub sys id which matches your pn on the sticker

Your card should have a bios switch on the edge of the pcb up against the backplate inside of the case or on the pcie bracket.

You can replace the thermal compound with a thermal pad, same with the ram if you go that route, you must measure the gaps between the chip/die and heatsink, once you know the gap you add like 0.10--0.5 mm of press fit, make sure you don't warp the board.

From the bios it states hynix mjr ram.

The bios for you card, it has the lowest tdp for now while maintaining 1411/2000

These are the oldest files:
Performance side:

Sapphire RX 580 VBIOS

8 GB GDDR5, 1411 MHz GPU, 2000 MHz Memory

www.techpowerup.com

Quiet Side:

Sapphire RX 580 VBIOS

8 GB GDDR5, 1340 MHz GPU, 2000 MHz Memory

www.techpowerup.com

This has a higher TDP limit:

Sapphire RX 580 VBIOS

8 GB GDDR5, 1411 MHz GPU, 2000 MHz Memory

www.techpowerup.com

AMD RX 580 VBIOS

8 GB GDDR5, 1411 MHz GPU, 2000 MHz Memory

www.techpowerup.com

I also just went through 431 files to try and find you something newer than 2017, to no avail.

Thank you very much for your kindness, but i don't know how to flash the bios, and i'm on Windows 11, i don't know if that it's a problem for flashing bios ;(

 

[eidairaman1]

Thank you very much for your kindness, but i don't know how to flash the bios, and i'm on Windows 11, i don't know if that it's a problem for flashing bios ;(

Get a spare drive and put w7 on it

 

[Brando39]

Solved! It was just a problem with the PCI-E connector, i had to change the case, thanks anyway

 

[eidairaman1]

Solved! It was just a problem with the PCI-E connector, i had to change the case, thanks anyway

Were you running it externally?

 

[Brando39]

Were you running it externally?

Nope, it was just the fact that the case was preventing me from delivering sufficient power to the gpu, due to fact, that it had little space, thus the pci-e slot in the mobo was misaligning with the case

 

[eidairaman1]

Nope, it was just the fact that the case was preventing me from delivering sufficient power to the gpu, due to fact, that it had little space, thus the pci-e slot in the mobo was misaligning with the case

So you had a motherboard that was not aligned in the case correctly, gotya.