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Sapphire Radeon RX 5500 XT Pulse 8 GB - Issue with DisplayPort

marcotti

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Joined
Apr 21, 2020
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Hi All,
I wanted to share with you my issue, hoping that some of you may find a solution.

Last Monday I bought a Sapphire Radeon RX 5500 XT Pulse 8GB graphic card.
I installed it and everything was working fine.

I have 2 monitors Philips 278E9Q, one (let’s call it Monitor 1) linked with DisplayPort and the other (Monitor 2) with HDMI.
This morning I switch on my PC and Win10 didn’t find “Monitor 2”.
After having reboot a couple of times, everything looked back to normality.

After a while a switched on my second PC, also connected with the same monitors, in the opposite way (Monitor 1 through HDMI and Monitor 2 through DisplayPort).
When I had to go back to work on my first PC (changing the “source” to the monitors) the Monitor 1 (connected through the DisplayPort to the PC with the Radeon) didn’t receive signal anymore.
After several attempts, I managed to open the Software Radeon and just switching off and back on the “Virtual Super Resolution”, the Monitor 1 came back to life.

Any idea of what this can depend from?

Thanks
Marco
 
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