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Sudden shut down Asus G750JX

P4-630

P4-630

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Yesterday I installed some windows updates, (I did not install any other software/drivers) needed to restart and about 45 minutes later it suddenly shut down itself, no blue screen, no overheating, just as if the power cord was pulled out without having a battery.
After this happened I did a system restore from before the updates, all went well, re-installed the updates and it did not shut down suddenly anymore. But what could be the cause of this?
I have been reading about this problem on the web, most say it's overheating but in my case it was not, I was just typing a message on facebook at the time it happened.

shut down problem.JPG
 
Bill_Bright

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I have been reading about this problem on the web, most say it's overheating but in my case it was not, I was just typing a message on facebook at the time it happened.
Click to expand...
Sudden shut downs can be caused by many things (that's why it is hard to troubleshooting) and overheating is one of the most common causes, so it is often suggested.

But note while you were only entering text in Facebook is not normally a taxing task, if your CPU fan suddenly stopped, or your CPU's heatsink if caked with heat trapping dust, then simply entering text in Facebook could cause your CPU to overheat.

Do you monitor your temps? Is your case interior clean of heat trapping dust (as much as possible with a notebook)? Is your CPU fan spinning?

Other causes of sudden shutdowns can be a failing power supply, failing battery (for notebooks), RAM, CPU or motherboard failure.
 
P4-630

P4-630

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Memory 32GB DDR5 Corsair Dominator Platinum RGB 6000MT/s CL36
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Benchmark Scores Cinebench R23 (Single Core) 1936 @ stock Cinebench R23 (Multi Core) 23006 @ stock
Bill_Bright said:
Sudden shut downs can be caused by many things (that's why it is hard to troubleshooting) and overheating is one of the most common causes, so it is often suggested.

But note while you were only entering text in Facebook is not normally a taxing task, if your CPU fan suddenly stopped, or your CPU's heatsink if caked with heat trapping dust, then simply entering text in Facebook could cause your CPU to overheat.

Do you monitor your temps? Is your case interior clean of heat trapping dust (as much as possible with a notebook)? Is your CPU fan spinning?

Other causes of sudden shutdowns can be a failing power supply, failing battery (for notebooks), RAM, CPU or motherboard failure.
Click to expand...

I dusted out the airvents with an air compressor about a week ago, my CPU temp is 35~40 when typing this, and GPU temp around 43, both fans for CPU and GPU are spinning. I have my laptop always connected to the wall, but I leave the battery in.
The power brick is just warm, not hot in any way.

Me thinks if you have a RAM, CPU or motherboard failure causing a BSOD, wchich I did not get.
 
natr0n

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On rare occasions some updates/programs will reboot/shutdown your system automatically without consent.

Maybe that's what happened here.
 
P4-630

P4-630

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Benchmark Scores Cinebench R23 (Single Core) 1936 @ stock Cinebench R23 (Multi Core) 23006 @ stock
natr0n said:
On rare occasions some updates/programs will reboot/shutdown your system automatically without consent.

Maybe that's what happened here.
Click to expand...

I had to reboot after the updates, which I did, but about 45 minutes running after the reboot it just went off in a flash.
I just hope it does not happen again, but I still have warranty.
 
Bill_Bright

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P4-630 said:
Me thinks if you have a RAM, CPU or motherboard failure causing a BSOD
Click to expand...
That is true - sometimes. But some shutdowns are so sudden, the OS does not have time to record the "halt" and toss up an error message.
 
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