The RTX features are not working on my Gigabyte Gaming OC 4090

Rbk_3 · Oct 13, 2022

No games have DLSS or Raytracing settings. 3DMark Port Royal says my PC is unable to run this test. You need a graphics card with drivers that support Direct X Raytracing to run this test. Obviously I am on the latest driver.

I tried DDUing, then reinstalling Windows again with no luck.

Everything else is running fine.

P4-630 · Oct 13, 2022

There must have been something wrong with the driver installation.

Space Lynx · Oct 13, 2022

I would recommend a clean driver install of the gpu drivers and your chipset drivers for the cpu, reboot on both, make sure OS is fully updated, and if that doesn't fix it, not sure. Maybe you even have an unstable ram OC or something?

P4-630 · Oct 13, 2022

What windows version are you running?
Also is your windows OS fully updated?

R-T-B · Oct 13, 2022

Make sure you are using the latest nvidia drivers.

3x0 · Oct 13, 2022

R-T-B said:
Make sure you are using the latest nvidia drivers.

If he didn't use the latest drivers he wouldn't have been able to install them for the 4090 in the first place...

Space Lynx · Oct 13, 2022

There is an option when you are installing Nvidia drivers, to "clean install/factory reset" and you need to select that option when installing a whole new archetecture like Ada (the 4090).

He says he did a clean OS install though in original post, so I honestly have no idea at this point.

Maybe the power supply is not strong enough so it is not reading it right? What power supply are you using and is the GPU fully connected? Are you using one of those 4 in 1 adapters the reference models have?

Rbk_3 · Oct 13, 2022

Ok so something very interesting.

This was a fresh install on a brand new Samsung 980 Pro I bought along side the card.
I tried my old windows install on a 970 Evo and everything works fine. This is very strange.

Everything is up to date on the new Windows install. Could it have something to do with the 980 being Gen 4 and the 970 being Gen 3? 980 is in the top m.2 slot and the 970 is in the 2nd?

CallandorWoT said:
There is an option when you are installing Nvidia drivers, to "clean install/factory reset" and you need to select that option when installing a whole new archetecture like Ada (the 4090).

He says he did a clean OS install though in original post, so I honestly have no idea at this point.

Maybe the power supply is not strong enough so it is not reading it right? What power supply are you using and is the GPU fully connected? Are you using one of those 4 in 1 adapters the reference models have?

It is a brand new 1600 EVGA P2. I am using the 4 8pin adapter that came with the card

R-T-B · Oct 13, 2022

3x0 said:
If he didn't use the latest drivers he wouldn't have been able to install them for the 4090 in the first place...

You can but you have to really be forceful. It's basically only possible with nvcleanstall. Still wanted to rule it out.

Rbk_3 · Oct 14, 2022

So update. I have 2 Gen 4 NVME drives and installed windows on both and RTX features work on neither. I have 2 Gen 3 drives and RTX works fine on both of those. I also borrowed my buddies 3060 and it has the same issues.

Has to be my motherboard probably?

panjandrum · Jan 24, 2023

Did you figure this out? Just got a gigabyte 4090. Also installed on a 980 pro. And no ray tracing!

Solaris17 · Jan 24, 2023

I run a 980pro and have never had such an issue.

Make sure:

You are using the clean install option.

You are using the latest nvidia drivers

You are NOT using nvcleaninstall (to rule out 3rd party weirdness)

Your OS is upto date

3dmark is upto date

Rbk_3 · Jan 25, 2023

panjandrum said:
Did you figure this out? Just got a gigabyte 4090. Also installed on a 980 pro. And no ray tracing!

When I installed Gforce Experiance along with the driver it solved the issue for some reason

Space Lynx · Jan 25, 2023

Rbk_3 said:
When I installed Gforce Experiance along with the driver it solved the issue for some reason

main thing is its fixed, lol

panjandrum · Jan 25, 2023

Rbk_3 said:
When I installed Gforce Experiance along with the driver it solved the issue for some reason

Well I tried that late last night, complete removal of all nvidia stuff and reinstallation but still the same. So weird, guess I'll keep trying.. Thanks

Solaris17 said:
I run a 980pro and have never had such an issue.

Make sure:

You are using the clean install option.

You are using the latest nvidia drivers

You are NOT using nvcleaninstall (to rule out 3rd party weirdness)

Your OS is upto date

3dmark is upto date

Thanks, as you say it must be a software thing but I can't get it to work yet. Such a new computer, always teething troubles! But as they go, could be worse, heh.

System Name	AlderLake
Processor	Intel i7 12700K P-Cores @ 5Ghz
Motherboard	Gigabyte Z690 Aorus Master
Cooling	Noctua NH-U12A 2 fans + Thermal Grizzly Kryonaut Extreme + 5 case fans
Memory	32GB DDR5 Corsair Dominator Platinum RGB 6000MT/s CL36
Video Card(s)	MSI RTX 2070 Super Gaming X Trio
Storage	Samsung 980 Pro 1TB + 970 Evo 500GB + 850 Pro 512GB + 860 Evo 1TB x2
Display(s)	23.8" Dell S2417DG 165Hz G-Sync 1440p
Case	Be quiet! Silent Base 600 - Window
Audio Device(s)	Panasonic SA-PMX94 / Realtek onboard + B&O speaker system / Harman Kardon Go + Play / Logitech G533
Power Supply	Seasonic Focus Plus Gold 750W
Mouse	Logitech MX Anywhere 2 Laser wireless
Keyboard	RAPOO E9270P Black 5GHz wireless
Software	Windows 11
Benchmark Scores	Cinebench R23 (Single Core) 1936 @ stock Cinebench R23 (Multi Core) 23006 @ stock

Processor	7800X3D -25 all core
Motherboard	B650 Steel Legend
Cooling	Frost Commander 140
Video Card(s)	Merc 310 7900 XT @3100 core -.75v
Display(s)	Agon 27" QD-OLED Glossy 240hz 1440p
Case	NZXT H710 (Red/Black)
Audio Device(s)	Asgard 2, Modi 3, HD58X
Power Supply	Corsair RM850x Gold

System Name	AlderLake
Processor	Intel i7 12700K P-Cores @ 5Ghz
Motherboard	Gigabyte Z690 Aorus Master
Cooling	Noctua NH-U12A 2 fans + Thermal Grizzly Kryonaut Extreme + 5 case fans
Memory	32GB DDR5 Corsair Dominator Platinum RGB 6000MT/s CL36
Video Card(s)	MSI RTX 2070 Super Gaming X Trio
Storage	Samsung 980 Pro 1TB + 970 Evo 500GB + 850 Pro 512GB + 860 Evo 1TB x2
Display(s)	23.8" Dell S2417DG 165Hz G-Sync 1440p
Case	Be quiet! Silent Base 600 - Window
Audio Device(s)	Panasonic SA-PMX94 / Realtek onboard + B&O speaker system / Harman Kardon Go + Play / Logitech G533
Power Supply	Seasonic Focus Plus Gold 750W
Mouse	Logitech MX Anywhere 2 Laser wireless
Keyboard	RAPOO E9270P Black 5GHz wireless
Software	Windows 11
Benchmark Scores	Cinebench R23 (Single Core) 1936 @ stock Cinebench R23 (Multi Core) 23006 @ stock

System Name	Pioneer
Processor	Ryzen R9 9950X
Motherboard	GIGABYTE Aorus Elite X670 AX
Cooling	Noctua NH-D15 + A whole lotta Sunon and Corsair Maglev blower fans...
Memory	64GB (4x 16GB) G.Skill Flare X5 @ DDR5-6000 CL30
Video Card(s)	XFX RX 7900 XTX Speedster Merc 310
Storage	Intel 5800X Optane 800GB boot, +2x Crucial P5 Plus 2TB PCIe 4.0 NVMe SSDs
Display(s)	55" LG 55" B9 OLED 4K Display
Case	Thermaltake Core X31
Audio Device(s)	TOSLINK->Schiit Modi MB->Asgard 2 DAC Amp->AKG Pro K712 Headphones or HDMI->B9 OLED
Power Supply	FSP Hydro Ti Pro 850W
Mouse	Logitech G305 Lightspeed Wireless
Keyboard	WASD Code v3 with Cherry Green keyswitches + PBT DS keycaps
Software	Gentoo Linux x64 / Windows 11 Enterprise IoT 2024

Processor	AMD Ryzen 7 5800X3D
Motherboard	MSI MPG B550I Gaming Edge Wi-Fi ITX
Cooling	Scythe Fuma 2 rev. B Noctua NF-A12x25 Edition
Memory	2x16GiB G.Skill TridentZ DDR4 3200Mb/s CL14 F4-3200C14D-32GTZKW
Video Card(s)	PowerColor Radeon RX7800 XT Hellhound 16GiB
Storage	Western Digital Black SN850 WDS100T1X0E-00AFY0 1TiB, Western Digital Blue 3D WDS200T2B0A 2TiB
Display(s)	Dell G2724D 27" IPS 1440P 165Hz, ASUS VG259QM 25” IPS 1080P 240Hz
Case	Cooler Master NR200P ITX
Audio Device(s)	Altec Lansing 220, HyperX Cloud II
Power Supply	Corsair SF750 Platinum 750W SFX
Mouse	Lamzu Atlantis Mini Wireless
Keyboard	HyperX Alloy Origins Aqua

The RTX features are not working on my Gigabyte Gaming OC 4090

Rbk_3

New Member

P4-630

Space Lynx

Astronaut

P4-630

R-T-B

3x0

Space Lynx

Astronaut

Rbk_3

New Member

R-T-B

Rbk_3

New Member

panjandrum

New Member

Solaris17

Super Dainty Moderator

Rbk_3

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Space Lynx

Astronaut

panjandrum

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System Name	RogueOne
Processor	Xeon W9-3495x
Motherboard	ASUS w790E Sage SE
Cooling	SilverStone XE360-4677
Memory	128gb Gskill Zeta R5 DDR5 RDIMMs
Video Card(s)	MSI SUPRIM Liquid X 4090
Storage	1x 2TB WD SN850X \| 2x 8TB GAMMIX S70
Display(s)	49" Philips Evnia OLED (49M2C8900)
Case	Thermaltake Core P3 Pro Snow
Audio Device(s)	Moondrop S8's on schitt Gunnr
Power Supply	Seasonic Prime TX-1600
Mouse	Razer Viper mini signature edition (mercury white)
Keyboard	Monsgeek M3 Lavender, Moondrop Luna lights
VR HMD	Quest 3
Software	Windows 11 Pro Workstation
Benchmark Scores	I dont have time for that.