Troubleshooting Error 43 on My Graphics Card

[DiieGUz]

I am currently facing an issue with error 43 on my graphics card, which prevents me from accessing almost any application. I have tried several methods, such as uninstalling and reinstalling the drivers, and deleting everything related to AMD, but none of these solutions have worked for me.

Recently, I discovered that the problem might stem from my computer's BIOS, which seems to be modified for mining purposes. Because of this, I decided to flash the drivers on my computer. However, when attempting to replace the driver, I encountered a P/N mismatch error. I verified on the website that the driver I am trying to use is indeed for my specific graphics card, and it matches the one listed on this link:
https://www.techpowerup.com/vgabios/216636/asrock-rx5500xt-8192-191031.

From what I have read in forums, it is necessary to change the BIOS number, but this requires the PolarisBiosEditor application, which, as I understand, is not compatible with my graphics card: ASRock RX 5500 XT 8 GB (Challenger D).

If needed, I can provide a screenshot of my GPU information via GPU-Z. Additionally, I found a BIOS file with the same version as my current one. While the flash process worked, after restarting, the error 43 persisted. I am unsure if this is because the flashed BIOS file was the same version as the original.

 

[eidairaman1]

Get sticker pics from the card please

I am currently facing an issue with error 43 on my graphics card, which prevents me from accessing almost any application. I have tried several methods, such as uninstalling and reinstalling the drivers, and deleting everything related to AMD, but none of these solutions have worked for me.

Recently, I discovered that the problem might stem from my computer's BIOS, which seems to be modified for mining purposes. Because of this, I decided to flash the drivers on my computer. However, when attempting to replace the driver, I encountered a P/N mismatch error. I verified on the website that the driver I am trying to use is indeed for my specific graphics card, and it matches the one listed on this link:
https://www.techpowerup.com/vgabios/216636/asrock-rx5500xt-8192-191031.

From what I have read in forums, it is necessary to change the BIOS number, but this requires the PolarisBiosEditor application, which, as I understand, is not compatible with my graphics card: ASRock RX 5500 XT 8 GB (Challenger D).

If needed, I can provide a screenshot of my GPU information via GPU-Z. Additionally, I found a BIOS file with the same version as my current one. While the flash process worked, after restarting, the error 43 persisted. I am unsure if this is because the flashed BIOS file was the same version as the original.

 

[DiieGUz]

Thank you very much for the information; I will keep it in mind. Here is the photo of the sticker:

I followed the steps as outlined in the guide and was able to complete everything perfectly. It allowed me to set the BIOS, I restarted, but when I tried to log in again, the error 43 persisted.

 

[eidairaman1]

Get a gou-z screenshot as well, also get a picture of a ram chip please

 

[DiieGUz]

this is photo of the gpu z:

 

[eidairaman1]

this is photo of the gpu z: View attachment 373116

Ok need a ram chip picture, pull your card apart please, need to know the specific unit used

 

[DiieGUz]

ram picture:

 

[eidairaman1]

ram picture:View attachment 373120

No, take your graphics card a part and find a ram chip on it

 

[TommyT]

No, take your graphics card a part and find a ram chip on it

mybe if the card post he can use hwinfo64 just to check that kind of ram it is?

i mean samsunf/hynix/micron branding

 

[DiieGUz]

Sorry, the truth is that I’m not very technical, and I find English a bit difficult. Is there another method? Because to open my graphics card, I need a different type of screwdriver, which I don’t have.

I’ll send you a photo of a series of codes that, honestly, I’m not sure if they’ll be helpful.

 

[DiieGUz]

here is a photo of hwinfo64:

 

[eidairaman1]

mybe if the card post he can use hwinfo64 just to check that kind of ram it is?

i mean samsunf/hynix/micron branding

Not when a bios has been changed and is reporting 0, 0

Sorry, the truth is that I’m not very technical, and I find English a bit difficult. Is there another method? Because to open my graphics card, I need a different type of screwdriver, which I don’t have.

I’ll send you a photo of a series of codes that, honestly, I’m not sure if they’ll be helpful.
View attachment 373128

Yeah you will need to open the card unfortunately

 

[DiieGUz]

Oh, okay, I'll try to open it as soon as I can. From what I see, will I need to do reballing?

 

[DirtyDingusMcgee]

Oh, okay, I'll try to open it as soon as I can. From what I see, will I need to do reballing?

No, the cooler will come off non-destructively, or you've done it wrong.

Here is a video that shows a card like yours coming apart. It is a fairly easy one to do. Looks like a small Phillips head is all that is required.