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Undervolt Doesn't Work

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System Name Acer Swift 3 SF315-52G
Processor Intel i5-8250U
Memory 8 GB DDR4 (Dual Channel)
Video Card(s) Nvidia Geforce MX150
Storage Kingston A2000 500 GB NVMe SSD
Display(s) IPS 1080p
Hi,

I've been using Throttlestop for 3 years. I used to use my laptop (Intel i5-8250U) with undervolting last year, it does work. But recently I tried to undervolt my CPU again but it just don't work. I applied it, checked the voltage on both HWinfo and HWMonitor and there are no undervolting on action. Why is that? It used to work but it doesn't working right now.

1650216897483.png


This was on TS 9.4.6, and I also tried TS 8.4 and still the undervolting doesn't work. I restarted my laptop, I even set the offset to -1000mV just to make sure if it works and it didn't crash -meaning that undervolt does not apply-.

@unclewebb
 
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try to disable the Windows Hypervisor Platform
  1. Press the Win + R to open Run.
  2. Type control and click OK to open the Control Panel.
  3. In the Control Panel, go to Programs > Programs and Features.
  4. In the left panel, click on Turn Windows features on or off.
  5. In the Windows Features dialog, select/deselect Hyper-V
I am currently unable to change the cache voltage....a few days ago everything worked
 
Joined
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Messages
33 (0.02/day)
System Name Acer Swift 3 SF315-52G
Processor Intel i5-8250U
Memory 8 GB DDR4 (Dual Channel)
Video Card(s) Nvidia Geforce MX150
Storage Kingston A2000 500 GB NVMe SSD
Display(s) IPS 1080p
try to disable the Windows Hypervisor Platform
  1. Press the Win + R to open Run.
  2. Type control and click OK to open the Control Panel.
  3. In the Control Panel, go to Programs > Programs and Features.
  4. In the left panel, click on Turn Windows features on or off.
  5. In the Windows Features dialog, select/deselect Hyper-V
I am currently unable to change the cache voltage....a few days ago everything worked
Nope, I just disabled it and restarted the laptop, and still, Throttlestop doesn't applying the undervolt.
 

unclewebb

ThrottleStop & RealTemp Author
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@muhlisgursoy
The default Windows 11 virtualization features disable CPU voltage control. This prevents ThrottleStop from reading and writing to the CPU voltage control register.

There are threads in the ThrottleStop forum that explain what Windows 11 features need to be disabled. Virtual Machine Platform, Hyper-v, core isolation memory integrity and WSL2 are some of the things that have to go.

Delete the ThrottleStop.INI file and try again. If the FIVR monitoring table shows a column of voltages like 0.3799, you need to disable more stuff.
 
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System Name Acer Swift 3 SF315-52G
Processor Intel i5-8250U
Memory 8 GB DDR4 (Dual Channel)
Video Card(s) Nvidia Geforce MX150
Storage Kingston A2000 500 GB NVMe SSD
Display(s) IPS 1080p
Virtual Machine Platform, Hyper-v, core isolation memory integrity and WSL2
All disabled, deleted the .ini file and tested again, still it isn't working. I read on some threads that a BIOS flashback is required but the latest version of the BIOS on my laptop is 1.08, it was 1.08 when TS undervolt was working and now it's on 1.08 too.
 
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All disabled, deleted the .ini file and tested again, still it isn't working. I read on some threads that a BIOS flashback is required but the latest version of the BIOS on my laptop is 1.08, it was 1.08 when TS undervolt was working and now it's on 1.08 too.
flash the previous version then the last
try older versions of TS.... 9.3...9.4...9.4.3..it worked for me
 

unclewebb

ThrottleStop & RealTemp Author
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still it isn't working
Post another screenshot of the FIVR window. That will show if ThrottleStop is not working because of a Windows virtualization setting or if ThrottleStop is not working because your BIOS has locked out CPU voltage control. Installing a previous BIOS version does not always disable the voltage control lock.

try older versions of TS
No need to. This is not a ThrottleStop problem.
 
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System Name Acer Swift 3 SF315-52G
Processor Intel i5-8250U
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Video Card(s) Nvidia Geforce MX150
Storage Kingston A2000 500 GB NVMe SSD
Display(s) IPS 1080p

unclewebb

ThrottleStop & RealTemp Author
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The voltage column in the FIVR monitoring table still shows a column of 0.3799. That means there are more Windows 11 features that you still need to disable.

Where is a screenshot of the Windows 11 Features window? You still have something enabled in Windows 11 that needs to be disabled. I am only on Windows 10 at the moment. My Features list looks like this. You have to look through that list for anything virtualization related.

1650394434595.png
 
Joined
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System Name Acer Swift 3 SF315-52G
Processor Intel i5-8250U
Memory 8 GB DDR4 (Dual Channel)
Video Card(s) Nvidia Geforce MX150
Storage Kingston A2000 500 GB NVMe SSD
Display(s) IPS 1080p
The voltage column in the FIVR monitoring table still shows a column of 0.3799. That means there are more Windows 11 features that you still need to disable.

Where is a screenshot of the Windows 11 Features window? You still have something enabled in Windows 11 that needs to be disabled. I am only on Windows 10 at the moment. My Features list looks like this. You have to look through that list for anything virtualization related.

View attachment 244147
1650394731873.png

This is how it looks like.
 
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System Name Acer Swift 3 SF315-52G
Processor Intel i5-8250U
Memory 8 GB DDR4 (Dual Channel)
Video Card(s) Nvidia Geforce MX150
Storage Kingston A2000 500 GB NVMe SSD
Display(s) IPS 1080p
remove windows hypervisor platform.....
I disabled it, restarted, and tried undervolting again... FIVR still looks the same, and undervolt isn't applying.
 

unclewebb

ThrottleStop & RealTemp Author
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FIVR still looks the same
Did you delete the ThrottleStop.INI configuration file? This file seems to get corrupted when you run with the virtualization features turned on.

Does your bios have any VT settings in it?
 
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System Name Acer Swift 3 SF315-52G
Processor Intel i5-8250U
Memory 8 GB DDR4 (Dual Channel)
Video Card(s) Nvidia Geforce MX150
Storage Kingston A2000 500 GB NVMe SSD
Display(s) IPS 1080p
Did you delete the ThrottleStop.INI configuration file? This file seems to get corrupted when you run with the virtualization features turned on.
Yes, every time I disabled something and restarted the laptop, I delete the .ini file before trying to undervolt again.
Does your bios have any VT settings in it?
Yes, there are VTX and VTD settings on the BIOS which are both enabled. But it was both enabled when the undervolt worked.
 
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System Name Acer Swift 3 SF315-52G
Processor Intel i5-8250U
Memory 8 GB DDR4 (Dual Channel)
Video Card(s) Nvidia Geforce MX150
Storage Kingston A2000 500 GB NVMe SSD
Display(s) IPS 1080p
Try disabling them.

When you reboot, hold down the Shift key on your keyboard to do a full reboot.
Thanks a lot! It worked!

1650470114444.png


But disabling them, what features are now unavailable on my laptop? Is it gonna affect the daily use, or can it degrade the performance?
 

unclewebb

ThrottleStop & RealTemp Author
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can it degrade the performance?
Turning all that crap off will likely improve performance.

If you are not using any of those virtualization functions then they do not need to be enabled. There was no reason for Microsoft to block access to the voltage control register. Why that register? If you are going to block access to the voltage control register then they should block access to the 101 other registers.

If you are bored you can go back and try turning on some of the Windows 11 features one by one to see which ones block voltage control.

try to disable Intel VT in BIOS
You should have listened to this advice on Sunday.

Thanks for sticking it out to the end. This will help other users in the future. I will send them to this thread. Avoid updating your bios. Not worth the risk of losing voltage control.
 
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System Name Acer Swift 3 SF315-52G
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Video Card(s) Nvidia Geforce MX150
Storage Kingston A2000 500 GB NVMe SSD
Display(s) IPS 1080p
You should have listened to this advice on Sunday.
Yes, I didn't think that would be the reason because the setting was exactly the same when the undervolt worked on Windows 10. I should have done that.

Thank you @unclewebb and @dismission for your help. I appreciate it a lot :)
 

randomA

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Hi folks, having a similar problem as the OP.
Here is my screenshots:

1650627949159.png

1650627976436.png

1650628786417.png


Running Win11 and even tried deleting the .ini file as well. What should I do here?

Thanks in advance.
 
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Joined
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System Name Acer Swift 3 SF315-52G
Processor Intel i5-8250U
Memory 8 GB DDR4 (Dual Channel)
Video Card(s) Nvidia Geforce MX150
Storage Kingston A2000 500 GB NVMe SSD
Display(s) IPS 1080p
You mean in bios? As you can see from the photo, it's already off.
What is your processor model? Looks like even the FIVR option is locked.
 
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Yes, I didn't think that would be the reason because the setting was exactly the same when the undervolt worked on Windows 10. I should have done that.

Those BIOS settings were completely ignored by windows 10 unless you were running W10 Enterprise or W10 Pro for Workstations editions.
 
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