What kind of laptop is this. Did you do a fresh reinstall of windows yet?
before you give more information, here are some options. but uninstalling could cause further problems with Asus laptops ROG programs
Remove Intel XTU
Reinstall intel XTU
or use Throttlestop
Look at this if its an Asus laptop
The problem When you uninstall Intel XTU, it will remove also XTU3SERVICE and ROG Gaming Center's fan/overclock control + CPU/GPU MHz counters won't work anymore. Trying to reinstall ROG Gaming Center from "C:\eSupport\eDriver\Software\Win32App\ASUS\ROG Gaming Center" won't fix it. Solution...
rog.asus.com
you should go to the run command and type services.msc, scroll down til you see xtu3service. double click it and look at the properties. Under the general tab, check the startup type. and also check the under-recovery tab for 1, 2, 3rd failure responses. If the program isn't starting up at all and was still installed when you received it, then someone could have changed those options to stop it from launching.
that's only one possible fix
maybe go to the intel xtu program.exe and right click and go to properties and look if its running in safe mode, compatibility mode, or something else
or the files are missing from a failed uninstall attempt linking them to the registry, or intel xtu needs to be reinstalled
or you created a new account that isn't given full secuity privileges or admin priveleges.
This is all I could find on the event id 7000
The registry might be corrupted as well and a fresh install would be a fix. if that seems to b the case then you should look into this