Hi. I have a strange issue with my ASUS Vivobook laptop. The issue started when it stopped booting some time ago, out of the blue. It still powered on but no picture. I tried several remedies, including removing the battery, which seemed to have fixed the issue. The laptop now worked (powered on and booted). Fast forward a few weeks, I ordered a new battery (as I assumed the original one was faulty), installed it and no boot again. Honestly, I'm lost. Any idea what might be the issue? Thanks.
-
Welcome to TechPowerUp Forums, Guest! Please check out our forum guidelines for info related to our community.
Weird ASUS laptop issue!
- Thread starter ppanickk
- Start date
- Joined
- Sep 26, 2022
- Messages
- 2,638 (2.58/day)
- Location
- Braziguay
| System Name | G-Station 2.0 "YGUAZU" |
|---|---|
| Processor | AMD Ryzen 7 5700X3D |
| Motherboard | Gigabyte X470 Aorus Gaming 7 WiFi |
| Cooling | Freezemod: Pump, Reservoir, 360mm Radiator, Fittings / Bykski: Blocks / Barrow: Meters |
| Memory | Asgard Bragi DDR4-3600CL14 2x16GB |
| Video Card(s) | Sapphire PULSE RX 7900 XTX |
| Storage | 240GB Samsung 840 Evo, 1TB Asgard AN2, 2TB Hiksemi FUTURE-LITE, 320GB+1TB 7200RPM HDD |
| Display(s) | Samsung 34" Odyssey OLED G8 |
| Case | Lian Li Lancool 216 |
| Audio Device(s) | Astro A40 TR + MixAmp |
| Power Supply | Cougar GEX X2 1000W |
| Mouse | Razer Viper Ultimate |
| Keyboard | Razer Huntsman Elite (Red) |
| Software | Windows 11 Pro, Garuda Linux |
What Vivobook is it? Is there any bios/firmware update from ASUS for your model?
Also, for troubleshooting: when it doesn't boot, can you enter the bios menu? If yes, does your boot drive show up in the boot options?
Also, for troubleshooting: when it doesn't boot, can you enter the bios menu? If yes, does your boot drive show up in the boot options?
It is the R565JA. It is not possible to enter the BIOS unfortunately.
- Joined
- Sep 26, 2022
- Messages
- 2,638 (2.58/day)
- Location
- Braziguay
| System Name | G-Station 2.0 "YGUAZU" |
|---|---|
| Processor | AMD Ryzen 7 5700X3D |
| Motherboard | Gigabyte X470 Aorus Gaming 7 WiFi |
| Cooling | Freezemod: Pump, Reservoir, 360mm Radiator, Fittings / Bykski: Blocks / Barrow: Meters |
| Memory | Asgard Bragi DDR4-3600CL14 2x16GB |
| Video Card(s) | Sapphire PULSE RX 7900 XTX |
| Storage | 240GB Samsung 840 Evo, 1TB Asgard AN2, 2TB Hiksemi FUTURE-LITE, 320GB+1TB 7200RPM HDD |
| Display(s) | Samsung 34" Odyssey OLED G8 |
| Case | Lian Li Lancool 216 |
| Audio Device(s) | Astro A40 TR + MixAmp |
| Power Supply | Cougar GEX X2 1000W |
| Mouse | Razer Viper Ultimate |
| Keyboard | Razer Huntsman Elite (Red) |
| Software | Windows 11 Pro, Garuda Linux |
Doesn't it even post, for you to be able to enter the UEFI menu (ESC or F2, I think)?
Also, you did mention swapping the battery. Did you take a look at the voltage of the CMOS battery (CR2032) inside?
eidairaman1
The Exiled Airman
- Joined
- Jul 2, 2007
- Messages
- 44,462 (6.75/day)
- Location
- Republic of Texas (True Patriot)
| System Name | PCGOD |
|---|---|
| Processor | AMD FX 8350@ 5.0GHz |
| Motherboard | Asus TUF 990FX Sabertooth R2 2901 Bios |
| Cooling | Scythe Ashura, 2×BitFenix 230mm Spectre Pro LED (Blue,Green), 2x BitFenix 140mm Spectre Pro LED |
| Memory | 16 GB Gskill Ripjaws X 2133 (2400 OC, 10-10-12-20-20, 1T, 1.65V) |
| Video Card(s) | AMD Radeon 290 Sapphire Vapor-X |
| Storage | Samsung 840 Pro 256GB, WD Velociraptor 1TB |
| Display(s) | NEC Multisync LCD 1700V (Display Port Adapter) |
| Case | AeroCool Xpredator Evil Blue Edition |
| Audio Device(s) | Creative Labs Sound Blaster ZxR |
| Power Supply | Seasonic 1250 XM2 Series (XP3) |
| Mouse | Roccat Kone XTD |
| Keyboard | Roccat Ryos MK Pro |
| Software | Windows 7 Pro 64 |
Can you hook an external monitor up to it?