Hi everyone, I am experiencing a problem, and want to ask if someone can maybe help me
I need help installing windows on my HP laptop
HP model HP G255 G6
Product 3GJ50ES#ACQ
I tried using a windows 10 USB I got directly from Microsoft, but it doesn't boot into the installation media, it either restarts or freezes on an HP logo
Same happens with a windows 11 USB, using the media creation tool
I also tried running the HP cloud recovery tool, however it says that the product doesn't match
I tried inserting the hard drive into a PC, installed windows, but whenever I put it back into the laptop, no luck
Any help would be greatly appreciated
Thank you
I need help installing windows on my HP laptop
HP model HP G255 G6
Product 3GJ50ES#ACQ
I tried using a windows 10 USB I got directly from Microsoft, but it doesn't boot into the installation media, it either restarts or freezes on an HP logo
Same happens with a windows 11 USB, using the media creation tool
I also tried running the HP cloud recovery tool, however it says that the product doesn't match
I tried inserting the hard drive into a PC, installed windows, but whenever I put it back into the laptop, no luck
Any help would be greatly appreciated
Thank you