Tuesday, November 14th 2017
EA Makes it Tougher to Cancel Battlefront 2 Pre-orders
EA is under fire for predatory pricing of DLC and add-ons for its upcoming "Star Wars: Battlefront 2" release. Gamers complain of the company effectively pricing it above $80 just to play as Darth Vader, and giving game reviewers a faster in-game content unlock progression, compared to paying gamers, misrepresenting the product. Pre-orders of the game can be cancelled and so gamers took to Reddit, and other forums, to distribute links to the pages on EA's website that let you easily cancel your pre-order. With pre-order cancellations gaining traction, EA pulled out its bag of dirty tricks.
The publisher has reportedly changed the way you cancel pre-orders. Instead of simply clicking on a web-based form to cancel your pre-order and get the reference number to your refund, you now have to speak with a sales agent via chat to cancel your order. Trouble is, that the process is bogged down by too many people trying to cancel their orders (due to a finite number of agents), and thus EA has effectively made it impossible for everyone who pre-ordered to cancel. Only those who can endure the long agent waiting queue to chat with an agent, can cancel their pre-orders, as the November 17 release-date (beyond which you can't cancel pre-orders), looms closer.
Source:
Reddit
The publisher has reportedly changed the way you cancel pre-orders. Instead of simply clicking on a web-based form to cancel your pre-order and get the reference number to your refund, you now have to speak with a sales agent via chat to cancel your order. Trouble is, that the process is bogged down by too many people trying to cancel their orders (due to a finite number of agents), and thus EA has effectively made it impossible for everyone who pre-ordered to cancel. Only those who can endure the long agent waiting queue to chat with an agent, can cancel their pre-orders, as the November 17 release-date (beyond which you can't cancel pre-orders), looms closer.
58 Comments on EA Makes it Tougher to Cancel Battlefront 2 Pre-orders
If you want this cynical DLC, loot box thievery to stop from these people, then show some fucking maturity & restraint and stop buying their product.
..They'll soon get the message.
It's all hype.
VALVE DO IT XD.
I stand corrected, it's now at 600k. www.reddit.com/r/StarWarsBattlefront/comments/7cff0b/seriously_i_paid_80_to_have_vader_locked/dppum98/
People have their right to decide to cancel an order or pre order .
Doing something like this is just pure greed and someone is going to start a class action for sure .
This is how a publisher should not act at all .
The higher ups are gonna hang themselves in shame.
I mean, we can blame them all we want on TPU, if users take that kind of treatment and then they buy EA's next title, what can you do? More importantly, what would you do if you were calling the shots at EA?
In response to the article, aren't all titles on origin allowed a no questions asked return 48h after purchase as long as no more than 24h have been racked up playing the game?