RX 5700 XT THICC III ULTRA Black creen buzz sound automatic restart

waelattia · Apr 2, 2024

Hello

I have bought this used card from aliexpress and whenever i play a heavy game like red dead 2 my pc crashes and with black screen and weird speaker noise and then it restarts the pc automaticaly.

i have a vga monitor which is connected with hdmi converter. but i doubt it is the problem because before that i used my 5600G to play games and never had crash problem.Also i have a 650W cooler master PSU and asus rog strix b450 gaming II.
so the screen sometimes flicker before the cradh and restart.

Anyone had this problem and was able to permenantly fix it?a nd if this specific card version is made with a hardware problem because i will never buy an amd product never again

Things i tried :
Update to the latest AMD drivers using DDU.
Use an older video driver.
Undervolt the card.
Use 1 cable power supply rail and 2.
Format windows 11.
Use windows 10.
Checked if card is overheating no max is 75c junction is 90c.
Updated bios to the latest.
Disabled Apu.
Turned to pcei 3 and no auto

System specs :
CPU 5600G
PSU COOLER MASTER MWE 650W V2 BRONZE
MOBO ASUS B450 ROG STRIX GAMING II
RAM 2X8 3200MHZ CORSAIR

dgianstefani · Apr 3, 2024

You're probably spiking power and the PSU shuts down. It's not a very good PSU, and the 5700XT can spike to more than 300 W.

See if you can return the card and get something more efficient with a newer architecture. You could also try replacing the PSU with something better.

What you have now is a low priority tier C PSU. Get a 750 W Gold tier B or better from the PSU Cultists tier list.

It could also simply be a faulty card.

de.das.dude · Apr 3, 2024

dgianstefani said:
You're probably spiking power and the PSU shuts down. It's not a very good PSU, and the 5700XT can spike to more than 300 W.

See if you can return the card and get something more efficient with a newer architecture. You could also try replacing the PSU with something better.

What you have now is a low priority tier C PSU. Get a 750 W Gold tier B or better from the PSU Cultists tier list.

It could also simply be a faulty card.

being ali express i would think its a mining card that has been resold after a refurb.

GerKNG · Apr 3, 2024

Return it.

waelattia · Apr 3, 2024

Yes But most of the rx 5700 xt cards are used for mining however the card came very clean. Also i do not think its a a power supply issue i have searched the web and found several people with the same issue (pc crash and reboot). even threads from 2020! what bothers me is the pc reboot as it does not genrate any code in event viewer. Also when playing non heavy games like cs or hitman it does not crash. but playing red dead 2 or watch dogs it will crash. i tried to return the card but the seller is refusing also protection time is expired. i have opened a dispute through my bank now.

de.das.dude · Apr 3, 2024

waelattia said:
Yes But most of the rx 5700 xt cards are used for mining however the card came very clean. Also i do not think its a a power supply issue i have searched the web and found several people with the same issue (pc crash and reboot). even threads from 2020! what bothers me is the pc reboot as it does not genrate any code in event viewer. Also when playing non heavy games like cs or hitman it does not crash. but playing red dead 2 or watch dogs it will crash. i tried to return the card but the seller is refusing also protection time is expired. i have opened a dispute through my bank now.

cards can be washed easily using distilled water and then rinsed with alcohol. you can do this at home easily.

clean doesnt mean that it fixes all defects caused by mining and heavy thermal load over long duration of time.

VuurVOS · Apr 3, 2024

I think the VRM is dying....what happens if you lower the power limit in AMD Adrenalin control panel?

ty_ger · Apr 3, 2024

Only happens in demanding situations, makes a buzzing sound, doesn't generate a BSOD code...
Power supply.

waelattia · Apr 4, 2024

I think i might found a temporary fix where there is no crash for a long gaming session and this is what i did :
I went to safe mode used DDU and removed the latest AMD driver.
I downloaded an older 2020 driver i run and copied extraction path after that i canceled the installation and went to device manager to manually install the driver.
After that i did not have any crashes at all i played red dead for 3 hours.
Also i had to clean directx cache whenever i have to play a different game.
For the power supply i measuered it and found out the whole system does not draw more then 300W. so i do not see why i should change to another one.

VuurVOS · Apr 4, 2024

waelattia said:
For the power supply i measuered it and found out the whole system does not draw more then 300W. so i do not see why i should change to another one.

Those power meters for home usage are unlikely to register the power spikes since duration is like micro seconds. If you are stable, then the power spikes stays within parameters of the power supply.

Aevum · Apr 5, 2024

2nd hand aliexpress card...

also, i had a 500W aerocool PSU which was basically a firehazard running a Powercolor refurbished 5700 XT, all i can see is that you´re dancing around the problem with patches and care.

waelattia · Apr 12, 2024

Aevum said:
2nd hand aliexpress card...

also, i had a 500W aerocool PSU which was basically a firehazard running a Powercolor refurbished 5700 XT, all i can see is that you´re dancing around the problem with patches and care.

Not really friend if you google the issue. "xfx card pc reboot." you will find a lot of people have my problem and actually with different cards. either it is this brand xfx which makes gpus with hardware issues or it is my PSU. i'll have to test the psu to find out.

System Name	Silent
Processor	Ryzen 7800X3D @ 5.15ghz BCLK OC, TG AM5 High Performance Heatspreader
Motherboard	ASUS ROG Strix X670E-I, chipset fans removed
Cooling	Optimus AMD Raw Copper/Plexi, HWLABS Copper 240/40+240/30, D5, 4x Noctua A12x25, Mayhems Ultra Pure
Memory	32 GB Dominator Platinum 6150 MHz 26-36-36-48, 56.6ns AIDA, 2050 FLCK, 160 ns TRFC
Video Card(s)	RTX 3080 Ti Founders Edition, Conductonaut Extreme, 18 W/mK MinusPad Extreme, Corsair XG7 Waterblock
Storage	Intel Optane DC P1600X 118 GB, Samsung 990 Pro 2 TB
Display(s)	32" 240 Hz 1440p Samsung G7, 31.5" 165 Hz 1440p LG NanoIPS Ultragear
Case	Sliger SM570 CNC Aluminium 13-Litre, 3D printed feet, custom front panel with pump/res combo
Audio Device(s)	Audeze Maxwell Ultraviolet, Razer Nommo Pro
Power Supply	SF750 Plat, transparent full custom cables, Sentinel Pro 1500 Online Double Conversion UPS w/Noctua
Mouse	Razer Viper Pro V2 Mercury White w/Tiger Ice Skates & Pulsar Supergrip tape
Keyboard	Wooting 60HE+ module, TOFU Redux Burgundy w/brass weight, Prismcaps White & Jellykey, lubed/modded
Software	Windows 10 IoT Enterprise LTSC 19053.3803
Benchmark Scores	Legendary

System Name	Monke \| Work Thinkpad\| Old Monke
Processor	Ryzen 5600X \| Ryzen 5500U \| FX8320
Motherboard	ASRock B550 Extreme4 \| ? \| Asrock 990FX Extreme 4
Cooling	240mm Rad \| Not needed \| hyper 212 EVO
Memory	2x16GB DDR4 3600 Corsair RGB \| 16 GB DDR4 3600 \| 16GB DDR3 1600
Video Card(s)	Sapphire Pulse RX6700XT 12GB \| Vega 8 \| Sapphire Pulse RX580 8GB
Storage	Samsung 980 nvme (Primary) \| some samsung SSD
Display(s)	Dell 2723DS \| Some 14" 1080p 98%sRGB IPS \| Dell 2240L
Case	Ant Esports Tempered case \| Thinkpad \| Antec
Audio Device(s)	Logitech Z333 \| Jabra corpo stuff
Power Supply	Corsair RM750e \| not needed \| Corsair GS 600
Mouse	Logitech G400 \| nipple
Keyboard	Logitech G213 \| stock kb is awesome \| Logitech K230
VR HMD	;_;
Software	Windows 10 Professional x3
Benchmark Scores	There are no marks on my bench

System Name	Sunk Cost Fallacy
Processor	AMD Ryzen 7 7800X3D
Motherboard	ASRock B650E Steel Legend Wifi
Cooling	Arctic Liquid Freezer II 360 Rev. 7
Memory	2x16GB G.Skill Trident Z5 NEO 6000 CL30
Video Card(s)	Sapphire Nitro+ RX 7900 XTX Vapor-X
Storage	WD Black SN850X 1TB + 2x 2TB, 2x 4TB Crucial MX500, 4TB Samsung 870 Evo.
Display(s)	Alienware AW2723DF, LG 27GR93U, LG 27GN950-B
Case	Lian Li O11 Air Mini
Audio Device(s)	Bose Companion Series 2 III, Sennheiser GSP600 and HD599 SE - Creative Soundblaster X4
Power Supply	bequiet! Dark Power Pro 12 1500w Titanium
Mouse	Logitech GPRO X Superlight & G502 X
Keyboard	Corsair K65 RGB Mini, Razer Black Widow V3 TKL
VR HMD	Oculus Rift S

System Name	Monke \| Work Thinkpad\| Old Monke
Processor	Ryzen 5600X \| Ryzen 5500U \| FX8320
Motherboard	ASRock B550 Extreme4 \| ? \| Asrock 990FX Extreme 4
Cooling	240mm Rad \| Not needed \| hyper 212 EVO
Memory	2x16GB DDR4 3600 Corsair RGB \| 16 GB DDR4 3600 \| 16GB DDR3 1600
Video Card(s)	Sapphire Pulse RX6700XT 12GB \| Vega 8 \| Sapphire Pulse RX580 8GB
Storage	Samsung 980 nvme (Primary) \| some samsung SSD
Display(s)	Dell 2723DS \| Some 14" 1080p 98%sRGB IPS \| Dell 2240L
Case	Ant Esports Tempered case \| Thinkpad \| Antec
Audio Device(s)	Logitech Z333 \| Jabra corpo stuff
Power Supply	Corsair RM750e \| not needed \| Corsair GS 600
Mouse	Logitech G400 \| nipple
Keyboard	Logitech G213 \| stock kb is awesome \| Logitech K230
VR HMD	;_;
Software	Windows 10 Professional x3
Benchmark Scores	There are no marks on my bench

System Name	Ryzen5900X
Processor	AMD Ryzen 5900X
Motherboard	Gigabyte B550 AORUS PRO AC
Cooling	NZXT Kraken X62
Memory	4x G.Skill F4-3600C17D-8GTZ
Video Card(s)	AMD Radeon RX 6800XT Midnight Black

RX 5700 XT THICC III ULTRA Black creen buzz sound automatic restart

waelattia

New Member

dgianstefani

TPU Proofreader

de.das.dude

Pro Indian Modder

GerKNG

waelattia

New Member

de.das.dude

Pro Indian Modder

VuurVOS

ty_ger

waelattia

New Member

VuurVOS

Aevum

waelattia

New Member

System Name	Z77 Rev. 1
Processor	Intel Core i7 3770K
Motherboard	ASRock Z77 Extreme4
Cooling	Water Cooling
Memory	2x G.Skill F3-2400C10D-16GTX
Video Card(s)	EVGA GTX 1080
Storage	Samsung 850 Pro
Display(s)	Samsung 28" UE590 UHD
Case	Silverstone TJ07
Audio Device(s)	Onboard
Power Supply	Seasonic PRIME 600W Titanium
Mouse	EVGA TORQ X10
Keyboard	Leopold Tenkeyless
Software	Windows 10 Pro 64-bit
Benchmark Scores	3DMark Time Spy: 7695

System Name	Sample light
Processor	AMD Phenom II 965
Motherboard	MSI DKA790GX
Cooling	Zalman 9500LED
Memory	2x 2GB G-skill PC8500
Video Card(s)	Asus built AMD/ATI HD4850
Storage	500GB Wesern Digital green
Display(s)	too ashamed to tell, but its an acer
Case	Lian Li V2000
Audio Device(s)	Echo Audiofire 2
Power Supply	Corsair VX550
Software	Windows XP pro SP3