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After last week's report on some of Newegg.com's customers receiving what the store calls "demo boxes" that it described to have been accidentally shipped by one of its "long term partners", Intel stepped in with a clarification on how it looks at these anomalies. In a statement to HardOCP.com, Intel's Dan Snyder said "Intel has been made aware of the potential for counterfeit i7 920 packages in the marketplace and is working to how many and/or where they are being sold. The examples we have seen are not Intel products but are counterfeits. Buyers should contact their place of purchase for a replacement and/or should contact their local law enforcement agency if the place of purchase refuses to help."
The "examples" Intel is referring to in the statement are these so-called "demo boxes", apparently 300 of them, which could be out on the loose. Meanwhile, Newegg.com is making efforts to get in touch with each of the affected customers and rush-delivering genuine merchandise or providing 100% refund, depending on what the customer chooses. While the whole episode seems to have taken a toll on Newegg's image as one of the most reliable, efficient, and competitive online retailers which it built over years, in the line of fire seems to be its "long term partner", a certain distributor in charge of these Intel processors. The same company sent cease and desist letters to some online publications to withdraw their reports on this issue, blaming them for publishing "untrue statements" about it. However Intel's statement adds clarity to the issue. Indeed some customers may have received "counterfeits", and indeed there are no such things as "demo boxes", at least as far as Intel is concerned. That said, whoever is behind these "demo boxes" still stands to face the law for infringement and imitation of Intel's product design, and trying to profit from it.
View at TechPowerUp Main Site
The "examples" Intel is referring to in the statement are these so-called "demo boxes", apparently 300 of them, which could be out on the loose. Meanwhile, Newegg.com is making efforts to get in touch with each of the affected customers and rush-delivering genuine merchandise or providing 100% refund, depending on what the customer chooses. While the whole episode seems to have taken a toll on Newegg's image as one of the most reliable, efficient, and competitive online retailers which it built over years, in the line of fire seems to be its "long term partner", a certain distributor in charge of these Intel processors. The same company sent cease and desist letters to some online publications to withdraw their reports on this issue, blaming them for publishing "untrue statements" about it. However Intel's statement adds clarity to the issue. Indeed some customers may have received "counterfeits", and indeed there are no such things as "demo boxes", at least as far as Intel is concerned. That said, whoever is behind these "demo boxes" still stands to face the law for infringement and imitation of Intel's product design, and trying to profit from it.
![](https://www.techpowerup.com/img/10-03-06/46a_thm.jpg)
View at TechPowerUp Main Site
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