Mushkin Support Thread

[Duonger25]

I apologize to the member of Techpowerup. KET has stepped above his ground. Mushkin is not hear to slander or comment on other company's products. We are here to survive on our merits and work closely with the community to better our products. Ket is young and eager and he has stepped above his means. I will speak to him and settle this matter. Please accept my sincere apologies.

You can contact me to comment on this if you need. My email is tom@mushkin.com

Tom

 

[pt]

I apologize to the member of Techpowerup. KET has stepped above his ground. Mushkin is not hear to slander or comment on other company's products. We are here to survive on our merits and work closely with the community to better our products. Ket is young and eager and he has stepped above his means. I will speak to him and settle this matter. Please accept my sincere apologies.

You can contact me to comment on this if you need. My email is tom@mushkin.com

Tom

so that's why he lost is mushkin tech support user name


anyways my doubt is:
how much will this ram overclocks with 1.95vdimm?
if i can get any overclock at all
http://www.mushkin.com/doc/products/memory_detail.asp?id=347

would this run at 1.95vdimm?
http://www.mushkin.com/doc/products/memory_detail.asp?id=276


thanks in advance

 

[Judas]

Why not get the same kit i have, but in 2gb version .. you will get a little bit more performance out of it

think that kit you were looking at wont run at 1.95v
it says here 2.1 -2.3v

http://www.techpowerup.com/reviews/Mushkin/XP2-5300/1

yeah i have noticed that ket has been missing ...hope he comes back soon

 

[pt]

Why not get the same kit i have, but in 2gb version .. you will get a little bit more performance out of it

think that kit you were looking at wont run at 1.95v
it says here 2.1 -2.3v

http://www.techpowerup.com/reviews/Mushkin/XP2-5300/1

yeah i have noticed that ket has been missing ...hope he comes back soon

doesn't have money to buy 2gb i'm going for some adata ones, since the guys at the shop where they sell the mushkin ones doesn't anser the phones nor emails

 

[bchivers]

Need help with ram timing.

Not sure what to set the timing at for this board. With my MSI board I was able to run at 500mhz without any problems but since I switched to a DFI board I am unable to run at 466mhz without crashing.

 

[DIBL]

"Serial Presence Detect failed or information missing - will attempt to set configuration ...." (approximate verbiage)

This is what my new Intel BOXDXBXLKR mobo posted on the first boot attempt with a set of Mushkin Redline modules (p/n 996525). It then proceeded to set the Redlines up as 512 MB each, even though they are labeled and advertised as 1 GB each. I played around raising the memory voltage to 2.2V, but it didn't make any difference. Upon seeing my CPU-Z screen shots and the Intel mobo utility screen shots which showed that I had downloaded and flashed the latest BIOS version, the excellent support folks at Mushkin quickly provided an RMA number and the modules are on their way back, to be replaced. They think maybe it was a SPD-writing error in producing the modules.

But, I'm wondering if there is an issue with this particular mobo/BIOS and the fast Mushkin Redlines? Or in general? Could my PCI Express-16 nVidia card be involved in this little snafu? If it wasn't a Mushkin QA problem, then I'm still going to have the problem when a replacement set of Redlines appears. All advice welcome!

 

[Fusionpit]

Mushkin QA problem!

If you are the individual that called our Tech support hotline, then yes, it was simply a programming error. If the module is programmed as our 991524, when it it a 991525, then it will only show the amount of space as set by the SPD information.

 

[DIBL]

Yes, I got great support from the Mushkin hotline folks -- no complaint whatsoever.

But, I don't get the "SPD failed ..." part of it -- I would have expected a "successful" detection of the "wrong" part, if the 975X were simply fooled into thinking they were p/n 991525.

No?

 

[Fusionpit]

Yes, I got great support from the Mushkin hotline folks -- no complaint whatsoever.

But, I don't get the "SPD failed ..." part of it -- I would have expected a "successful" detection of the "wrong" part, if the 975X were simply fooled into thinking they were p/n 991525.

No?

It's possible that the SPD was not written correctly when it was programmed. Were both sticks saying the same thing?

 

[DIBL]

Yes, they appeared to be a matched pair of 512 MB sticks. But that was after I accepted the BIOS error and let it configure the memory.

 

[bchivers]

Bump

 

[Zebbo]

Not sure what to set the timing at for this board. With my MSI board I was able to run at 500mhz without any problems but since I switched to a DFI board I am unable to run at 466mhz without crashing.

Are the specs same with info that can be found from your system specs?

 

[bchivers]

Are the specs same with info that can be found from your system specs?

Sorry but I don't understand your question.

 

[Urlyin]

Sorry but I don't understand your question.

In order to provide better support he's asking if the info about your system in your systems specs are what you're asking the timing question about ..

 

[bchivers]

In order to provide better support he's asking if the info about your system in your systems specs are what you're asking the timing question about ..

Thank you for the explanation. Yes the info is up to date and those are the settings I am asking about.

 

[bchivers]

Bump

 

[Zebbo]

I apology the delay.

Set memory voltage to 2.7V-2.8V and here's some settings:

Tcl: 2.5
Trcd: 3
Tras: 7
Trp: 3
Trc: 7
Trfc: 14-15
Trrd: 2-3
Twr: 2
Twtr: 1
Trwt: 2-3
Tref: 3120

DRAM Drive Strength: 7
DRAM Data Drive Strength: 2
Max. Async. Lat.: 8ns
Read Preamble: 5ns
Idle Cycle Limit: 16
Dynamic Counter: Enable
R/W Bypass: 16x
Bypass Max: 7x

 

[kelticknight]

have mushkin pc3500 level2 black ddr
have dfi cfx3200 mobo
have 4x512 sticks
can get only 2 sticks to run on mobo
set mobo to t2,get 3 x512 sticks ,some times get hardware prob with blue screen
,cant get 4 x512 sticks to run
any ideas mushkin people

 

[Dippyskoodlez]

have mushkin pc3500 level2 black ddr
have dfi cfx3200 mobo
have 4x512 sticks
can get only 2 sticks to run on mobo
set mobo to t2,get 3 x512 sticks ,some times get hardware prob with blue screen
,cant get 4 x512 sticks to run
any ideas mushkin people

Probably a DFI bios issue.. But set latencys looser (2.5-3-3 for starters) since I'm not sure if you have the BL II tccd, or BH-5. I dunno how BH-5 reacts to CAS of 3.

4 sticks WILL require looser timings, E6 CPU's may handle it a lot better than previous ones, but its still a lot to pull..

 

[kelticknight]

bh-5

 

[Urlyin]

have mushkin pc3500 level2 black ddr
have dfi cfx3200 mobo
have 4x512 sticks
can get only 2 sticks to run on mobo
set mobo to t2,get 3 x512 sticks ,some times get hardware prob with blue screen
,cant get 4 x512 sticks to run
any ideas mushkin people

have you tried to set drive strength to 10 or higher and data strength to 50% ... also increase the HTBus Reciever Impedance to at least 10, I'm running 14 with my 2gb Redline... I've had 4 dimms running on this mobo ... might still have the BIOS settings saved ... I'll post them for you if I get a chance ....

 

[kelticknight]

have you tried to set drive strength to 10 or higher and data strength to 50% ... also increase the HTBus Reciever Impedance to at least 10, I'm running 14 with my 2gb Redline... I've had 4 dimms running on this mobo ... might still have the BIOS settings saved ... I'll post them for you if I get a chance ....

try tomorrow as have to do 12 hr work shift
only disabled command per clock
left rest on auto

 

[Dippyskoodlez]

try tomorrow as have to do 12 hr work shift
only disabled command per clock
left rest on auto

Thats why.

SPD for those sticks: 2-2-2-5

4x 512 @ 2-2-2-5 is awefully hard to maintain.

 

[kelticknight]

Thats why.

SPD for those sticks: 2-2-2-5

4x 512 @ 2-2-2-5 is awefully hard to maintain.

never had to change my default seting in bios for memory before
when you say,2-2-2-5
theres so much more to the dfi cfx3200 mobo as far as settings go
must check out how to apply setting in cfx3200,will see if i can find settings for mushkin pc3500 somewhere

 

[Dippyskoodlez]

never had to change my default seting in bios for memory before
when you say,2-2-2-5
theres so much more to the dfi cfx3200 mobo as far as settings go
must check out how to apply setting in cfx3200,will see if i can find settings for mushkin pc3500 somewhere

2-2-2-5 are the basic settings most if not all mobos give you.. starting with the CAS..

I believe its listed 2-2-5-2 in the DFI bios, but I haven't looked for a while. Its the main 4 timings CPU-z gives you when you view memory settings.

You never had to change them before because 1, 2, and even 3 sticks should be able to handle it fine, probably even 1T with 3.

4 stick, however fully loads both memory controller channels, and pulling super tight timings is too straining on the memory controller for it to work stably. Original A64's had a hard time even running 4 sticks, a new E6 should be able to run 4 pretty easily, but we are still a long ways from 2-2-2-5 1T with 4x 512.

Memory timings below, from zebbo should be fine with 4 sticks...

Set memory voltage to 2.7V-2.8V and here's some settings:

Tcl: 2.5
Trcd: 3
Tras: 7
Trp: 3
Trc: 7
Trfc: 14-15
Trrd: 2-3
Twr: 2
Twtr: 1
Trwt: 2-3
Tref: 3120

DRAM Drive Strength: 7
DRAM Data Drive Strength: 2
Max. Async. Lat.: 8ns
Read Preamble: 5ns
Idle Cycle Limit: 16
Dynamic Counter: Enable
R/W Bypass: 16x
Bypass Max: 7x