You broke another LED Mech keyboard?!
Nah it was the first ducky, Bit of a story.
I sent the defective ducky (with 4 or 5 dead LEDS) back and according to the instructions on their website, because I asked for a replacement, i shouldnt include any of the accessories or other shit that came with my keyboard because that shit will go missing. Strangely enough (or not) I forgot to include the USB cable and OCuK rejected the keyboard for RMA because they didnt have the 'power cable'. They said they'd be returning the keyboard to me but more than a week later I have received nothing back so i left them a webnote and those wankers still had my ducky sitting there.... Or one would say it was a ....
"Sitting Duck" hurrhurrrhurrrrrrrrrrrrrrrrrrrr.
Since they still had my keyboard i offered to send the USB cable to them and they agreed to have it sent in under the same RMA number.
ANOTHER WEEK LATER - Nothing about the RMA, Not even a reply to my webnote that promised to let me know as soon as the USB cable had arrived - Had to do a little more chasing up. They denied receiving my USB cable but luckily I had tracking on it. There was even a handwritten note packaged with the cable telling them what it was for and why i had sent it in, but im sure even if they ran the RMA number through their systems they would have seen why the ducky was rejected in the first place and put 2 & 2 together.
after giving them the tracking number of the USB cable they finally got off their arses and sent me out a new ducky.
I originally hadnt expected the whole RMA process to take 3 weeks, but I bought my second ducky shine 3 on the pretext that it would probably take a while for me to get a replacement from OCuK because the keyboard was out of stock & they never seem to have more than 3 or 5 (of mine) in stock and they sell out quickly. Back when i RMA'd the ducky my corsair K70 wasnt back from RMA yet so i didnt have a spare keyboard.
so i bought second ducky instead of waiting. Im sure i can still sell it for full RRP if not £10 off Ducky keyboards are only available in limited numbers & very few retailers seem to stock them.