- Joined
- May 18, 2005
- Messages
- 71 (0.01/day)
Copying my post from the NVidia boards:
As an owner of two MSI Gaming GTX 970 cards running in SLI, I am seeing a huge performance impact in the form of strongly fluctuating frametimes when going over the 3.5gb mark on vram, essentially making it unplayable due to stuttering + choppy motion + hitching. I've conducted a good bit of testing on the issue and come up with these results:
Full-size: http://i.imgur.com/mhOevfQ.png
and
Full-size: http://i.imgur.com/PHaofek.png
It should not fall on us as customers who bought in good faith to remedy this situation caused by nvidia falsely advertising a GTX 970 to be a full 4gb of fully functional VRAM capacity, and specs provided by nvidia themselves to be published by the media of it being a full 4gb/64rop/2mb l2 instead of 3.5gb + 0.5gb of extremely slow segmented memory and lower specs otherwise. This is on nvidia, not us, and with them having falsely advertised some of the specs (despite claiming to have done it accidentally, that isn't our fault), and according to their purported explanation having known fully about the 3.5gb+0.5gb segmentation.
Nvidia, needs to step up already, stop dragging this out, and offer either full refunds including prepaid shipping as an official recall policy without us customers having to bear the hassle, or provide a swap-out to the properly-functioning version of these cards (fully-enabled GTX 980). Given that there isn't a comparable product other than the 980 in their stack to even change to with a refund which would leave us as 970 owners in the lurch, I'd argue that a swap-out to replace 970 cards with 980 ones for those affected at no additional charge would be fairest. In the end, it's their problem caused by their fault, and they should be the ones to pay for it, not us as end-users.
Also to quote another thread and raise a salient point:
Twitter responses are absolutely unacceptable at this time:
http://i.imgur.com/cLUvSNO.jpg
As an owner of two MSI Gaming GTX 970 cards running in SLI, I am seeing a huge performance impact in the form of strongly fluctuating frametimes when going over the 3.5gb mark on vram, essentially making it unplayable due to stuttering + choppy motion + hitching. I've conducted a good bit of testing on the issue and come up with these results:
Full-size: http://i.imgur.com/mhOevfQ.png
![](/forums/proxy.php?image=http%3A%2F%2Fi.imgur.com%2FmhOevfQ.png&hash=493492408a51ef68698ba1b9c5a0b230)
and
Full-size: http://i.imgur.com/PHaofek.png
![](/forums/proxy.php?image=http%3A%2F%2Fi.imgur.com%2FPHaofek.png&hash=bf017928f92985271a8553c9ff3dad5e)
It should not fall on us as customers who bought in good faith to remedy this situation caused by nvidia falsely advertising a GTX 970 to be a full 4gb of fully functional VRAM capacity, and specs provided by nvidia themselves to be published by the media of it being a full 4gb/64rop/2mb l2 instead of 3.5gb + 0.5gb of extremely slow segmented memory and lower specs otherwise. This is on nvidia, not us, and with them having falsely advertised some of the specs (despite claiming to have done it accidentally, that isn't our fault), and according to their purported explanation having known fully about the 3.5gb+0.5gb segmentation.
Nvidia, needs to step up already, stop dragging this out, and offer either full refunds including prepaid shipping as an official recall policy without us customers having to bear the hassle, or provide a swap-out to the properly-functioning version of these cards (fully-enabled GTX 980). Given that there isn't a comparable product other than the 980 in their stack to even change to with a refund which would leave us as 970 owners in the lurch, I'd argue that a swap-out to replace 970 cards with 980 ones for those affected at no additional charge would be fairest. In the end, it's their problem caused by their fault, and they should be the ones to pay for it, not us as end-users.
Also to quote another thread and raise a salient point:
falldemon said:I really hope the focus is less on New Egg (That just happens to be where I got my card) and more on the fact that we shouldn't expect a retailer to make an exception for a product that was misrepresented by the manufacturer. I realize I've said this already but I can not stress it enough. No restocking fee, no return shipping, no more headaches and definitely no more BS. I along with many others who paid $400 for a 4GB card should either be refunded by Nvidia (not a retailer/vendor) or swapped with a 980 as it actually has the full 4GB we all were promised and there is no other comparable alternative.
Twitter responses are absolutely unacceptable at this time:
![](/forums/proxy.php?image=http%3A%2F%2Fi.imgur.com%2FcLUvSNO.jpg&hash=ccfca884e5b97f4dc1b45e4167d3480d)
http://i.imgur.com/cLUvSNO.jpg