Thanks,
I should use the keypad for the numbers, or the numbers at the top of the keyboard?
Because all the code doesn't works. :/
Dylam, I always use the numbers above the letters. Try this "trick"
To clear password, type the code you received, press and hold the CTRL key and tap ENTER twice
Then try the HDD codes.
Loves.
-Copy and paste the code into Notepad, to make sure you seeing the characters correctly
-All passwords are case sensitive and need to be typed EXACTLY as you see them and try an external keyboard
-To clear password, type the code you received, press and hold the CTRL key and tap ENTER twice
-After the unlock screen, you may need to go to "Security" settings and clear the password
-If the code DOES NOT WORK, reply with a picture of the laptop screen with the code displayed
-If I do not reply/respond, PM me.