how long does it take for steam to send you a password recory email?

stoggs1 · May 13, 2015

Hey guys, well I had to reset my steam password on Sunday and I still have not recieved an email back from them to reset my password. I was wondering if anyone knows how long does it usually take for them to get back to you.

Thanks.

rtwjunkie · May 13, 2015

stoggs1 said:
Hey guys, well I had to reset my steam password on Sunday and I still have not recieved an email back from them to reset my password. I was wondering if anyone knows how long does it usually take for them to get back to you.

Thanks.

Usually within 20 minutes. Are you sure the e-mail you are checking is the registered one? At this point I would request a password reset again, as the system could have made an error and just not sent it.

stoggs1 · May 13, 2015

yes I use steam itself and I submitted it a few times, still no response. Is there a more effecient way to do it without using the steam app itself? this isnt the first time I ran into this issue.

GreiverBlade · May 13, 2015

rtwjunkie said:
Usually within 20 minutes. Are you sure the e-mail you are checking is the registered one? At this point I would request a password reset again, as the system could have made an error and just not sent it.

yep on the countless time i did it for one of my 2 account ... i always got 20min at max (5min on a regular basis), well i have a good memory but i used a totally new pass ... solved by using something more ... "remember friendly" and linking both account to only one ...

i also do it via the STEAM software

CAPSLOCKSTUCK · May 13, 2015

i did it a couple of days ago and the email arrived in moments, literally in the time it took to load my email the reset code was there.

stoggs1 · May 13, 2015

the email is yahoo, which i dont use anymore. could that have anything to do with it? its an old email address i used back in the day when i first started my steam account. its over 10 years old lol.

ShiBDiB · May 13, 2015

Get your email switched via support ticket. Yahoo is junk.

Also the email should arrive within half an hour if not instantly.

stoggs1 · May 13, 2015

I agree, I hate yahoo lol, but that was way before gmail was avaible, my steam account is from 2002 or 2003 I believe. And would I go about doing that? sorry to ask but I have never put a steam support ticket in.

CAPSLOCKSTUCK · May 13, 2015

neither have i but if i needed to I would look here
https://support.steampowered.com/kb_article.php?ref=3176-RTKC-3810

stoggs1 · May 13, 2015

thanks caps. Il have to check that link when I get home, I'm stuck at work yay lol.

stoggs1 · May 14, 2015

ok i just submitted a ticket to get this resolved since i still havent got a recovery email yet. how long does it usually take for them to send you a ticket back and do they notify you via email?

64K · May 14, 2015

Have you checked your junk/spam folder? Sometimes emails wind up there.

95Viper · May 14, 2015

64K said:
Have you checked your junk/spam folder? Sometimes emails wind up there.

+1 on that... check the folders in your app, you use; and, at yahoo's mail, both, if Yahoo has any filtering.

xorbe · May 14, 2015

stoggs1 said:
Hey guys, well I had to reset my steam password on Sunday and I still have not recieved an email back from them to reset my password. I was wondering if anyone knows how long does it usually take for them to get back to you.

Thanks.

So, you installed one of the malware GTA V mods?

WhiteNoise · May 14, 2015

fairly instantly for me the couple of times Ive done it.

stoggs1 · May 15, 2015

i think it has to do something with yahoo mail. i just tried with a back up account i had with my gmail address and i got a response in less than a minute. ah it sucks because my main account is attached to my old yahoo address and I dont know how to reset my email with out actually logging into my account which i cant do until i get the recovery email. its a pain in the ass lol.

rtwjunkie · May 15, 2015

stoggs1 said:
i think it has to do something with yahoo mail. i just tried with a back up account i had with my gmail address and i got a response in less than a minute. ah it sucks because my main account is attached to my old yahoo address and I dont know how to reset my email with out actually logging into my account which i cant do until i get the recovery email. its a pain in the ass lol.

I know Yahoo deactivates email accounts that aren't used in a long time. That may be contributing to what the account is receiving.

Jetster · May 15, 2015

You need to keep your e mails current or loose your account

I had my account hacked but I wasn't using it for a long time. Finally i went to log in and the password was changed. So i received and new password within minutes. Logged in and i had a bunch of new games. The guy didn't change the e mail. Si i changed the password and e mail. Score

stoggs1 · May 15, 2015

well i can still access my old yahoo account. ive been checking it every couple of hours but still nothing. it is the same email I have attached to my primary steam account. I dealt with this before a couple of years ago but it didnt take this long to get an email it was almost a day from what i can remember though before I got the email sent to my yahoo account. but its been almost 5 days. thats what has me confused. is there a setting in yahoo email or something i should try with the email?

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how long does it take for steam to send you a password recory email?

stoggs1

rtwjunkie

PC Gaming Enthusiast

stoggs1

GreiverBlade

CAPSLOCKSTUCK

Spaced Out Lunar Tick

stoggs1

ShiBDiB

stoggs1

CAPSLOCKSTUCK

Spaced Out Lunar Tick

stoggs1

stoggs1

64K

95Viper

Super Moderator

xorbe

WhiteNoise

stoggs1

rtwjunkie

PC Gaming Enthusiast

Jetster

stoggs1

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