AMD Radeon Software Crimson Edition Incorrect Fan Speed Issue Being Fixed

64K · Nov 30, 2015

There's been some more news on this

http://arstechnica.com/gadgets/2015/11/amds-new-crimson-drivers-accused-of-burning-up-video-cards/

Apparently the GPUs do throttle when they climb to more than 90 degrees but there is some concern that other components on the cards like VRMs are getting damaged. This reminds me of a couple of years ago when certain Nvidia drivers were blamed for damaging cards the same way.

Bansaku · Nov 30, 2015

64K said:
There's been some more news on this

http://arstechnica.com/gadgets/2015/11/amds-new-crimson-drivers-accused-of-burning-up-video-cards/

Apparently the GPUs do throttle when they climb to more than 90 degrees but there is some concern that other components on the cards like VRMs are getting damaged. This reminds me of a couple of years ago when certain Nvidia drivers were blamed for damaging cards the same way.

Thankfully both my 4 case fans blowing air across the cards, and the massive heatsink and PCB, my HIS IceX 2 cooler does an excellent job keeping everything cool. My GPUs did throttle, but I assumed that was due to the new Frame-rate Cap feature I had set for 59fps as it throttles the same when temps are at 61'C. In fact, I noticed that 99.9% of new AAA games run at a steady 60fps with GPU throttling @ 59fps when I run at 1600P upscaling at maxed settings. Sadly the only game that doesn't is the Witcher 3, which hovers in the low 50s.

:toast:

Static~Charge · Nov 30, 2015

There is a workaround for the locked fan speed problem:

http://imgur.com/a/o04Gl

Divide Overflow · Nov 30, 2015

A horrible oversight to be sure, but I guess I'm not affected like so many others claim to be. I can run benches and stress test my 290X on the Crimson drivers without so much as making my card break a sweat. Based on my own observations, I'm somewhat skeptical of *all* these "dead card" claims.

Bansaku · Nov 30, 2015

Static~Charge said:
There is a workaround for the locked fan speed problem:

http://imgur.com/a/o04Gl

Doesn't work for me, even after a restart.

Guess I have to keep using Afterburner and set the speed to manual until AMD fixes this.

Not sure if it's related, but I tried running Firestrike and my second monitor connected to the same card went all garbled and wonky. I normally have that one off when in Windows (and gaming), now I am going to see of running games causes this as well. Sigh...

eidairaman1 · Nov 30, 2015

no issues here (on a 290), Had issues with the 15.7.1 series preventing checkdisk from running

Aquinus · Nov 30, 2015

eidairaman1 said:
no issues here (on a 290), Had issues with the 15.7.1 series preventing checkdisk from running

My 390 seems to have not been impacted either. There is a point though when the GPU itself throttles back clocks and voltage despite the driver. When current drops, so does VRM temps, so I think that sounds kind of weird. I think if some cards failed, it's probably because they were running on the edge to begin with because it shouldn't just simply die because it runs hot but, not any hotter than when it starts throttling otherwise. Correlation doesn't always imply causation people, just because it failed when it ran a little hotter than normal doesn't mean that it wouldn't have done that even if the driver wasn't responsible.

Either way, this was a huge slip up, don't get me wrong. AMD screwed up hardcore on this one but, to blame drivers for GPUs failing for running hotter than normal doesn't mean that the card wouldn't have failed if something other than the driver made it run hot enough to throttle. Lemons are lemons, the fact that the driver made the conditions right changes nothing. RMA the sucker, end of story, because I would call it a hardware defect if safeguards didn't kick in or if something was already starting to fail.

64K said:
Apparently the GPUs do throttle when they climb to more than 90 degrees but there is some concern that other components on the cards like VRMs are getting damaged. This reminds me of a couple of years ago when certain Nvidia drivers were blamed for damaging cards the same way.

At least they're not bursting into flames. :laugh:

ThE_MaD_ShOt · Dec 1, 2015

No issues here but I use Afterburner to control the fan curve.

HumanSmoke · Dec 1, 2015

Bansaku said:
Thanks AMD! If my cards die, YOU WILL be hearing from me, and possibly hundreds of others.

Good luck with that. I think you'll find you had to accept the Catalyst EULA before installation, which should read some like:

THE SOFTWARE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. AMD DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, THAT THE SOFTWARE WILL RUN UNINTERRUPTED OR ERROR-FREE OR WARRANTIES ARISING FROM CUSTOM OF TRADE OR COURSE OF USAGE. THE ENTIRE RISK ASSOCIATED WITH THE USE OF THE SOFTWARE IS ASSUMED BY YOU. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to You.

Pill Monster · Dec 1, 2015

64K said:
There's been some more news on this

http://arstechnica.com/gadgets/2015/11/amds-new-crimson-drivers-accused-of-burning-up-video-cards/

Apparently the GPUs do throttle when they climb to more than 90 degrees but there is some concern that other components on the cards like VRMs are getting damaged. This reminds me of a couple of years ago when certain Nvidia drivers were blamed for damaging cards the same way.

That's unlikely since thermal throttling is hardware controlled on both GPU and VRM.

Although the GPU itself throttles when it overheats, there's speculation that other components on the cards, such as the VRMs, can still be damaged.

http://arstechnica.com/gadgets/2015/11/amds-new-crimson-drivers-accused-of-burning-up-video-cards/
Speculation.....

Divide Overflow · Dec 1, 2015

Looks like there is a fix posted on their driver site.
I wonder if 15.11.1 Beta is a rollback or if there is there something new from the previous beta's posted.

Aquinus · Dec 1, 2015

http://support.amd.com/en-us/kb-articles/Pages/November-30-hotfix.aspx

AMD said:
Resolved Issues with AMD Radeon Software Crimson Edition 15.11.1 Update

[82050] Star Wars™: Battlefront - Snow flickers in a few locations in the game

[82240] Star Wars™: Battlefront - Sky rendering may be broken in some game locations

[82645] Fallout 4 - The compass may flicker during gameplay on AMD Radeon R9 390 series products. We continue to investigate the issue with AMD Radeon R9 290 and AMD Radeon R9 295X2 series products

[82667] Star Wars™: Battlefront - Shadowy textures are visible around hills/structures/caves

[81890] Just Cause 3 - Texture corruption may be experienced during gameplay

[54874] Call of Duty: Black Ops 3 - Poor AMD Crossfire™ performance may be experienced

[82338] The driver installation may fail while installing the ACP component

[82426] The font size in Chinese language installations may be too small

[82438] The label range values in some AMD Freesync™ installations may be incorrect

[82536] The Radeon Settings dropbox does not close when it is clicked on a second time

[82603] The AMD Overdrive™ fan settings is always set to ON after first edit on reboot

[82586] Language shows up as Chinese Simplified when Chinese Traditional is selected in Windows® 7

[82656] Radeon Settings crashes on the Display tab when cloning a display via HDMI on some notebooks

[82671] Overdrive™ fan speed is reset to Manual on exiting from a 3D game or application

[82766] Radeon Settings does not get upgraded in some install scenarios

[82691] AMD Overdrive™ cannot revert to default settings in some situations

Sounds like I didn't have an issue because I never touch "Overdrive™".

arbiter · Dec 1, 2015

Prima.Vera said:
A lot of dead cards complains on AMD forums and others. Hilarious readings, lol.
AMD shoot itself in the balls. Again.

This will be forgotten in 2 months or so but same people forgot about this will have no problem recalling same issue on nvidia side.

eidairaman1 · Dec 2, 2015

Aquinus said:
http://support.amd.com/en-us/kb-articles/Pages/November-30-hotfix.aspx

Sounds like I didn't have an issue because I never touch "Overdrive™".

I dont fuss with it either. I oc my cpu the old fashioned way- 4.8GHz gaming stable. If I ever intend on ocing the GPU (Probably in 5 years) Ill use Trixx or Afterburner... from what you said it sounds like a glitch in overdrive

de.das.dude · Dec 2, 2015

this wasnt there the first time i used it but i was tweaking with the fan settings and it always stays stuck at 100% on boot.

eidairaman1 · Dec 2, 2015

de.das.dude said:
this wasnt there the first time i used it but i was tweaking with the fan settings and it always stays stuck at 100% on boot.

The fix is out if you need it lol. My card before crimson would do a fan self test every so often where it would rev to 100% at Post and then drop lower after windows started. So to me it was a firmware safeguard lol

Heck I dont even remove the old drivers anymore. I just update on top of the old ones, unlike the W98-Vista Days. I always set a restore point incase the chipset driver or Gpu drivers are screwy.

H82LUZ73 · Dec 3, 2015

Bansaku said:
Doesn't work for me, even after a restart.

Guess I have to keep using Afterburner and set the speed to manual until AMD fixes this.

Not sure if it's related, but I tried running Firestrike and my second monitor connected to the same card went all garbled and wonky. I normally have that one off when in Windows (and gaming), now I am going to see of running games causes this as well. Sigh...

quick question ,Did you have Afterburner installed before the new drivers?It is well known to not have After-burner installed while installing Amd drivers ,It mucks up the fan profile settings in the drivers.

de.das.dude · Dec 5, 2015

eidairaman1 said:
The fix is out if you need it lol. My card before crimson would do a fan self test every so often where it would rev to 100% at Post and then drop lower after windows started. So to me it was a firmware safeguard lol

Heck I dont even remove the old drivers anymore. I just update on top of the old ones, unlike the W98-Vista Days. I always set a restore point incase the chipset driver or Gpu drivers are screwy.

i never remove completely. AINT NOBODY GOT TIME FO DAT.

ill try to find the f ix.

EDIT: Goddamn! 330MB!

HumanSmoke · Dec 5, 2015

de.das.dude said:
EDIT: Goddamn! 330MB!

Might want to save the bandwidth just in case. The hotfix seems to be dropping GPU usage (and thus clocks) in a fairly arbitrary manner.

Aquinus · Dec 5, 2015

HumanSmoke said:
Might want to save the bandwidth just in case. The hotfix seems to be dropping GPU usage (and thus clocks) in a fairly arbitrary manner.

Strange. When I have v-sync off and CPU isn't a bottleneck, I get full clocks. When I turn v-sync on (rightfully so,) it runs at lower clocks. I can't say I've experienced this issue other than the issue with Elite: Dangerous which I think is unrelated.

HumanSmoke · Dec 5, 2015

Aquinus said:
Strange. When I have v-sync off and CPU isn't a bottleneck, I get full clocks. When I turn v-sync on (rightfully so,) it runs at lower clocks. I can't say I've experienced this issue other than the issue with Elite: Dangerous which I think is unrelated.

Well, I did say it was arbitrary. I just mentioned it because some of the less sensationalist forums I frequent have been making reference to the issue. Glad to hear you are unaffected.

eidairaman1 · Dec 6, 2015

de.das.dude said:
i never remove completely. AINT NOBODY GOT TIME FO DAT.

ill try to find the f ix.

EDIT: Goddamn! 330MB!

i put those betas, in seem ok.

Filip Georgievski · Dec 7, 2015

My 2 6770s are glad I installed Crimson.
Temps dropped and I'm happy.
Only thing I had to do is use Trixx for gaming as I use my own custom setup on cards ( clocks and fans).
I tried gaming on auto fans and it seams to work well, since my fans got up to 70% in BF3, Far Cry 3, and other games.

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AMD Radeon Software Crimson Edition Incorrect Fan Speed Issue Being Fixed

64K

Bansaku

Static~Charge

Divide Overflow

Bansaku

eidairaman1

The Exiled Airman

Aquinus

Resident Wat-man

ThE_MaD_ShOt

HumanSmoke

Pill Monster

Divide Overflow

Aquinus

Resident Wat-man

arbiter

eidairaman1

The Exiled Airman

de.das.dude

Pro Indian Modder

eidairaman1

The Exiled Airman

H82LUZ73

de.das.dude

Pro Indian Modder

HumanSmoke

Aquinus

Resident Wat-man

HumanSmoke

eidairaman1

The Exiled Airman

Filip Georgievski

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