CAPSLOCKSTUCK
Spaced Out Lunar Tick
- Joined
- Feb 26, 2013
- Messages
- 8,578 (1.96/day)
- Location
- llaregguB...WALES
System Name | Party On |
---|---|
Processor | Xeon w 3520 |
Motherboard | DFI Lanparty |
Cooling | Big tower thing |
Memory | 6 gb Ballistix Tracer |
Video Card(s) | HD 7970 |
Case | a plank of wood |
Audio Device(s) | seperate amp and 6 big speakers |
Power Supply | Corsair |
Mouse | cheap |
Keyboard | under going restoration |
You need to do some digging and see if you can come up with an e mail address for one of Samsung's most senior people in UK or Europe, I am talking Director level upwards and let them know the history of your daughters case, you never know they might give you some free shares!
i will try that, its a very good idea.
If that fails, lets rub a bit of dirt on our faces, stick a balaclava over our heads and go up to Sheffield for some pyrotechnic action![]()
ready and reporting for duty Sir
![](/forums/proxy.php?image=http%3A%2F%2Fbrianmay.com%2Fbrian%2Fbrianssb%2Fpix%2F13%2FTank_Badger_500x298.jpg&hash=8ba252e11f3cde14b94491b9cd21a00d)
In a similar but much less painful vein, my youngest daughter who is a self employed IT Infrastructure and Systems consultant has a Samsung S6 Edge (I think that's what they are called) that she uses for her company work, she did firmware upgrade (notification on phone) on Saturday and the phone broke, never got past the Samsung landing screen on startup afterwards, on checking the warranty she found that she missed it by 4 days, she was not happy to say the least, she spoke to Samsung on the off chance that they may be helpful, especially as it was their own firmware that caused the issue, I presume it could have also been Sheffield, they were not going to play nice at all, so she spoke to O2 who she has the contract with and 2 business days later she had a brand new phone on her doorstep.
See? yet another pissed off samsung customer. if it isnt the product that fails it is the customer service team but usually both. its good to hear that O2 made a difference.