Some odd thing happened today. I asked them for a proof that it's them asking me to destroy it not someone else and rhey did . They said that it was pretty approved. I told them I'll destroy the set this Sunday due to time problem's. They said that they will wait for me and them wishing me a good weekend. Today I received a mail saying that my RMA was approved and that I'll receive the shipment information's later. I received an automated response then saying that they were shipped and that I'll receive the shipping number in the following days. Now I'm lost: should I destroy the speakers or no? What does this messages mean?
"Excellent! we will await your response!
Have a wonderful rest of your Weekend!"
"Your replacement has been approved, you should receive an automated e-mail with tracking number in the next few days. We will proceed to close this case, please do not hesitate to reply with an update in case you do not get this notification."
" This is an Automated Notification - Please DO NOT REPLY to this email --
Case number xxxxxx- Replacement Product Released -
Dear Elie,
This Automated Notification is to let you know our Return Center has received your RMA package and released your replacement for shipping.
For US customers, we recommend signing up for UPS MyChoice. It’s free and lets you sign up for delivery alerts on your computer or mobile device, check the delivery time, and authorize shipment release to members of your household. You can get delivery alerts by email or text the day before delivery and the morning of your delivery, along with confirmation of delivery to you or a UPS Retail location. You can also save the names of people in your household who can accept packages that require a signature. Plus, you can also add vacation options. Unfortunately, this service isn’t currently available outside the US.
You can expect to receive an email notification with a Tracking Number from us when your replacement ships from our Distribution Center.
Regards,
Logitech"
Then I received a survey.
Thanks for helping me figure it out as it's really odd for this to happen