unknown usb device (device descriptor request failed) windows 10

[HUSKIE]

How to fix this kind of problem? it's annoying sounds pop in and out. tried all solutions on net i spent all day but no luck. msi x99a gaming pro carbon motherboard,

 

[blobster21]

What is plugged on USB (2.0, 3.0, 3.1) right now ?

 

[HUSKIE]

Just Corsair keyboard and Corsair mouse nothing else. Both plugged on usb 3.0

 

[blobster21]

Plugged on your motherboard's rear usbs, or through the front panel usbs ?

 

[eidairaman1]

Enable show non present devices and delete them from usb in hardware management. Get drivers for those devices, use usb 2

 

[HUSKIE]

Plugged on your motherboard's rear usbs, or through the front panel usbs ?

Back of the Motherboard

Enable show non present devices and delete them from usb in hardware management. Get drivers for those devices, use usb 2

Motherboard Don't have usb 2.0 now they use 3.0 and 3.1

 

[eidairaman1]

Try this

https://support.microsoft.com/en-us...es-not-display-devices-that-are-not-connected

https://technet.microsoft.com/en-us/library/ff184583.aspx

 

[blobster21]

Are the optionnal USB headers of your motherboard connected to the front panel usb ports ? Eventhough you're not using them, a faulty USB port could trigger those notifications. (at least that's what i think)

and just in case you did not notice it, your x99a comes with 4 rear usb 2.0 ports, and at least 2 x USB headers to USB 2.0 ports.

 

[eidairaman1]

Heres something

http://download.msi.com/dvr_exe/asmedia_usb31_w10.zip

Back of the Motherboard


Motherboard Don't have usb 2.0 now they use 3.0 and 3.1

By the way Your board has USB 2.0 from pages 24, 45 of your mobo manual

Here is your manual, study it if you haven't already.
http://download.msi.com/archive/mnu_exe/E7A20v1.1.zip

Heres Debug pages 52-54

Read Pages 62 & 63 for USB Bios Settings. I typically enable Legacy Mode.

General Troubleshooting page 113

 

[HUSKIE]

still popping in and out.. do you think might need new windows?

Are the optionnal USB headers of your motherboard connected to the front panel usb ports ? Eventhough you're not using them, a faulty USB port could trigger those notifications. (at least that's what i think)

and just in case you did not notice it, your x99a comes with 4 rear usb 2.0 ports, and at least 2 x USB headers to USB 2.0 ports.

Yeah sorry it has 4x usb 2.0 at back, just plugged them into usb 2.0 let see if still popping in out or not... let you know

 

[eidairaman1]

still popping in and out.. do you think might need new windows?



Yeah sorry it has 4x usb 2.0 at back

Yup check all the info I just gave
https://www.techpowerup.com/forums/...equest-failed-windows-10.242937/#post-3822966

By the way @HUSKIE what Error Code and Code Number are you getting?

 

[HUSKIE]

i think it's solved it's been two hours now the annoying sounds gone. don't know if because of the bios switch on my corsair k95 KB or the drivers that you've sent it to me...
Hopefully it's fixed... Thanks!

 

[eidairaman1]

Too many combinations. Yeah sometimes drivers are forgotten, but a bios switch on the keyboard is a new one for me

 

[HUSKIE]

update:

Problem not solved.. i had enough for this! MSI Boards are RUBBISH! it happened to me 5x with same problems and same company which is MSI!

 

[neatfeatguy]

Not sure if you tried the basic things first:

Have you tried something really basic as testing another mouse/keyboard on your computer?
Have you tried your current mouse/keyboard on another computer?
Maybe try something like unplugging your MB and leave only your mouse plugged in and see if the issue persists. You could do the same with the keyboard - unplug the mouse and only use the keyboard (most functions you use the mouse for can be done via keyboard shortcuts in Windows and in properly designed programs)

If you've done these things, then disregard this post.

 

[eidairaman1]

Not sure if you tried the basic things first:

Have you tried something really basic as testing another mouse/keyboard on your computer?
Have you tried your current mouse/keyboard on another computer?
Maybe try something like unplugging your MB and leave only your mouse plugged in and see if the issue persists. You could do the same with the keyboard - unplug the mouse and only use the keyboard (most functions you use the mouse for can be done via keyboard shortcuts in Windows and in properly designed programs)

If you've done these things, then disregard this post.

Yeah try another mouse and keyboard.

You don't happen to be using a rapid charging utility for phones etc are you @HUSKIE? By the way can you guve a snapshot of your task manager services running?

 

[Tatty_Two]

I had a similar issue that came with a significant Windows 10 update, I tried everything for about a week, I also had issues with a USB Printer not working too, in the end I found that an additional USB driver unrelated to my board was showing in Device Manager, I think it was a Marvell and I don't have any marvel ports, deleted it from Device manager, re-booted, all my problems went.

 

[eidairaman1]

I had a similar issue that came with a significant Windows 10 update, I tried everything for about a week, I also had issues with a USB Printer not working too, in the end I found that an additional USB driver unrelated to my board was showing in Device Manager, I think it was a Marvell and I don't have any marvel ports, deleted it from Device manager, re-booted, all my problems went.

Im presuming its hidden where show non present devices registry entry is needed. Ive had weirdness with usb myself in Win 7.

 

[HUSKIE]

Yeah try another mouse and keyboard.

You don't happen to be using a rapid charging utility for phones etc are you @HUSKIE? By the way can you guve a snapshot of your task manager services running?

I never use pc for phone charging. Will give a screenshot soon. Thanks

 

[HUSKIE]

Problem SOLVED! Fresh windows 10. Cheers!

 

[eidairaman1]

Problem SOLVED! Fresh windows 10. Cheers!

Must of been some friggin update.

 

[rtwjunkie]

I had a similar issue that came with a significant Windows 10 update, I tried everything for about a week, I also had issues with a USB Printer not working too, in the end I found that an additional USB driver unrelated to my board was showing in Device Manager, I think it was a Marvell and I don't have any marvel ports, deleted it from Device manager, re-booted, all my problems went.

My best guess it was this too. Last month one of the updates was known to disable usb ports. I had it too.

The fesh install probably installed the fix MS put out