TahiriVeil
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- Joined
- Apr 26, 2018
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Greetings,
I ran into a strange problem when trying to build a PC for my uncle and hope this is the right forum/subforum for it as I saw a similar question when I asked Dr. Google.
First some backstory that may or may not be in any way related to the current issue. H went with a Seasonic M12II-520 EVO with CM, a Gigabyte GA-B250M-DS3H, Intel i5 6400, Sapphire Radeon RX550 (don't think that could have anything to do with it, but who knows..) and CRUCIAL Ballistix Sport LT 2x 4GB RAM. He ordered it, saying his son promised to build the system. Well, he never had time in the end and so I came into the game (of course after the 2 weeks we could have sent everything back in). Put it all together with a Samsung EVO SSD and a cheap LG drive, plugged everything in, pressed the button and never got a displaysignal - neither from the RX550, nor from the onboard one. Ran for a few seconds, every fan and LED working as intended and no unusual speaker beeping, reset on his own, repeat. Tried reducing to the minimum needed (PSU, mainboard, 1x RAM, CPU) but nothng changed. Tried playing around with other components I had at home, but didn't have a mainboard or spare PSU and didn't want to put parts from my own PC into something that might be damaged. So I went the jerk route and ordered a new mainboard from Amazon, thinking I could send it back if it doesn't fix the problem. I ordered an ASUS B250M-K, mostly because the reviews seemed fine and there was a comment from somebody who used the same RAM and a similar CPU with it. Back to the minimum test and voila a signal. Things looked great, so I went on and added the SSD and drive.
No insert the real issue:
Plugged in my wired keyboard and mouse (tried other keyboards and mouses I had available too) but none worked in the BIOS. ASUS seems to "force" you to enter BIOS once, befor going on with your life and installing an OS. So there is this screen telling you what devices are detected and no matter what port or what I added, not a single USB device was shown. I managed to get my hand on a PS2 keyboard and when I go to Advanced -> USB Configuration it tells me that there is 1 XHCI Controller (I saw some screenshots where people had something like 3 or 4 shown, so maybe that's a thing worth mentioning?). Other options are Legacy USB Support (Enabled), USB Keyboard and Mouse Simulator (same) and USB Single Port Control (shows all as Enabled, but I have no idea which ones are the ones on the backside of the board or if it even matters).
Went ahead and installed Win7 Prof 64bit (later learned that this is not the best idea with the combination of CPU and board), and of course no USB device worked under Windows either, even with installed USB3.0 driver from the disc that came with the board. Get the same error 10 thingy that says it could not be activated that people seem to get when they try without the drivers. Now that seemed like a driver issue, but then I still didn't manage to get any devices to be recognized in BIOS and that seems to work in every thread or question I find on this topic.
I updated the BIOS (via Internet..that works just fine unlike the USB option..) to the newest version with no change. When I plug in a USB drive with a LED it lights up for a second or 2 and then goes dark without any reaction by the BIOS. The questions I keep asking myself: How high are the chances of me getting 2 out of 2 faulty boards? If not the board, can any other combination of hardware cause this?
Open for any and all ideas at this point..
I ran into a strange problem when trying to build a PC for my uncle and hope this is the right forum/subforum for it as I saw a similar question when I asked Dr. Google.
First some backstory that may or may not be in any way related to the current issue. H went with a Seasonic M12II-520 EVO with CM, a Gigabyte GA-B250M-DS3H, Intel i5 6400, Sapphire Radeon RX550 (don't think that could have anything to do with it, but who knows..) and CRUCIAL Ballistix Sport LT 2x 4GB RAM. He ordered it, saying his son promised to build the system. Well, he never had time in the end and so I came into the game (of course after the 2 weeks we could have sent everything back in). Put it all together with a Samsung EVO SSD and a cheap LG drive, plugged everything in, pressed the button and never got a displaysignal - neither from the RX550, nor from the onboard one. Ran for a few seconds, every fan and LED working as intended and no unusual speaker beeping, reset on his own, repeat. Tried reducing to the minimum needed (PSU, mainboard, 1x RAM, CPU) but nothng changed. Tried playing around with other components I had at home, but didn't have a mainboard or spare PSU and didn't want to put parts from my own PC into something that might be damaged. So I went the jerk route and ordered a new mainboard from Amazon, thinking I could send it back if it doesn't fix the problem. I ordered an ASUS B250M-K, mostly because the reviews seemed fine and there was a comment from somebody who used the same RAM and a similar CPU with it. Back to the minimum test and voila a signal. Things looked great, so I went on and added the SSD and drive.
No insert the real issue:
Plugged in my wired keyboard and mouse (tried other keyboards and mouses I had available too) but none worked in the BIOS. ASUS seems to "force" you to enter BIOS once, befor going on with your life and installing an OS. So there is this screen telling you what devices are detected and no matter what port or what I added, not a single USB device was shown. I managed to get my hand on a PS2 keyboard and when I go to Advanced -> USB Configuration it tells me that there is 1 XHCI Controller (I saw some screenshots where people had something like 3 or 4 shown, so maybe that's a thing worth mentioning?). Other options are Legacy USB Support (Enabled), USB Keyboard and Mouse Simulator (same) and USB Single Port Control (shows all as Enabled, but I have no idea which ones are the ones on the backside of the board or if it even matters).
Went ahead and installed Win7 Prof 64bit (later learned that this is not the best idea with the combination of CPU and board), and of course no USB device worked under Windows either, even with installed USB3.0 driver from the disc that came with the board. Get the same error 10 thingy that says it could not be activated that people seem to get when they try without the drivers. Now that seemed like a driver issue, but then I still didn't manage to get any devices to be recognized in BIOS and that seems to work in every thread or question I find on this topic.
I updated the BIOS (via Internet..that works just fine unlike the USB option..) to the newest version with no change. When I plug in a USB drive with a LED it lights up for a second or 2 and then goes dark without any reaction by the BIOS. The questions I keep asking myself: How high are the chances of me getting 2 out of 2 faulty boards? If not the board, can any other combination of hardware cause this?
Open for any and all ideas at this point..
