Intel, AMD, and HTC Partner to Resolve Vive Wireless Adapter Compatibility Issue with Ryzen Processors

[VSG]

The headline of this post makes it seem a touch more innocuous than the story may lead to, at least if you believe the rumor mills abound. There has been an ongoing issue with AMD systems using Ryzen CPUs and the HTC Vive wireless adapter (powered by Intel WiGig) to where the systems have frozen or even had a BSOD. HTC acknowledged this as early as Nov, 2018, noting that they have seen this with a subset of Ryzen-based motherboards when the PCIe wireless adapter is installed and running. It took until last week to get a solution of sorts, and unfortunately reports from users indicate this is not a true fix for everyone.

The hotfix update 1.20190410.0 was made available April 25 to attempt to combat this issue, which was garnering a lot of attention in the VR-community on whether there was more Intel could be doing to help AMD customers. This hotfix update is available automatically once an end user with the Vive wireless adapter checks for an update, and HTC acknowledge that they continue to test this, as well as partner with Intel and AMD to help resolve this once and for all. In the meantime, users report mixed success to date, including some we know personally as well, and it remains a thorn in the side of wireless VR to get to the PC successfully.



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[chaosmassive]

I need some enlightenment, what benefit does Intel gain by helping their competitor?
as far as I can see, this issue solely on ryzen CPU

 

[newtekie1]

I need some enlightenment, what benefit does Intel gain by helping their competitor?
as far as I can see, this issue solely on ryzen CPU

Intel is providing the wireless solution they are using to connect the headset to the computer. If it doesn't work correctly with customers' computer, then Intel looks bad.

 

[ncrs]

I need some enlightenment, what benefit does Intel gain by helping their competitor?
as far as I can see, this issue solely on ryzen CPU

The benefit of not having problems due to this issue being used in a lawsuit or anti-competitive proceedings.

It's also a problem for HTC because they officially support AMD by writing "Processor: Intel® Core i5-4590/AMD FX™ 8350 equivalent or better" in the wireless adapter specifications.

This is probably a deeper issue with the Intel PCIe adapter that's required for it to work. Without more information who is to blame (is it Intel's chip that breaks away from the PCIe specc or is it AM4 motherboards or is it Ryzen's PCIe controller or a combination of those) it's hard to judge.

 

[Caring1]

The answer would be for HTC to use another wireless manufacturer.
An independent one.

 

[ZoneDymo]

I need some enlightenment, what benefit does Intel gain by helping their competitor?
as far as I can see, this issue solely on ryzen CPU

Then you really can't see a lot.

 

[eidairaman1]

I need some enlightenment, what benefit does Intel gain by helping their competitor?
as far as I can see, this issue solely on ryzen CPU

Because it's money in intel's pockets if it works with both amd and intel. If it doesn't users will go elsewhere. Be happy both companies are tackling the problem and not pointing fingers

 

[Redwoodz]

Because it's money in intel's pockets if it works with both amd and intel. If it doesn't users will go elsewhere. Be happy both companies are tackling the problem and not pointing fingers

You mean now they are. I am sure this could have been solved much quicker. I would venture to say it's not even an accident.

 

[eidairaman1]

You mean now they are. I am sure this could have been solved much quicker. I would venture to say it's not even an accident.

things take time, this is not a critical issue like a vehicle or aircraft having a flaw that causes death or a OS having security flaws/Glitches

 

[R-T-B]

or a OS having security flaws/Glitches

bsods are pretty much "glitches" on steroids.