- Joined
- Jan 25, 2020
- Messages
- 10 (0.01/day)
Processor | AMD Ryzen 3900X |
---|---|
Motherboard | ASUS Prime X570 PRO |
Cooling | Single 360 EK rad with 3 exhaust pull fans, 2 intake fans |
Memory | 4x8GB Patriot Viper Steel 3733CL17 |
Video Card(s) | ASUS 1080TI FE |
Storage | Samsung 970 NVME, Samsung 850 EVO, Intel P660, a bunch of HDDs |
Display(s) | 55" 4K Samsung TV KU6300 |
Case | Cooler Master SL600M |
Power Supply | Cooler Master Power Supply V750 750W |
Software | Windows 10 Pro x64 |
Hey everyone.
I'm using my PC to game and encode H.264 and H.265 videos. I've been doing that since August and it was fine.
Yesterday, i've left my PC encoding again and came back to see that it's completely frozen. It hang up so hard, that power button wasn't working at all (i don't have a reset on my case but i'm pretty sure i wouldn't have any luck with it as well). Power button on the mobo itself isn't working too. I had to unplug my PSU to shut down my PC. To make things worse, it didn't boot up after that. No mobo debug LEDs were lighting up: only RGB (thank god!), HDD and fans working. I've unplugged my PC to disassemble it later but tried to turn it on 20 minutes later - it worked!.. For some time.
Here's how crash happens: first, mouse cursor changes it's state to "loading something" (i think you know what i mean), a second later screen freezes, USB devices disconnect (RGB goes off) and that's pretty much it. No weird sounds, and screen stays on, like i just made a screenshot, lol. That also allows me to see that my CPU isn't overheating, crashes happen even with 70-85C CPU temperature. There are no events in Windows event viewer regarding that crash, and no BSOD dumps.
---longread now---
Here's what i got: I'm pretty sure that this crash is hardware related, probably CPU temperature or something like that, because it's a 100% crash on the first 10 minutes of H.265 encoding (AVX2, runs CPU very hot, 80-90C). H.264 was crashing too, until i've set up a manual Ryzen Master profile 4000 all-core with 1.23V. 4100@1.25V was a no-go. H.265 is unstable even at 3800@1.2V. Games are mostly fine, i've had just one crash in a few hours of playing R6 Siege with PBO before i've switched to manual profile, i'll test more with it later. So reducing CPU temperature increases stability.
RAM is probably OK. I've been running 3666CL16@1.38V for a month and it was okay. I've had one annoying memory error that showed up after hours of testing with Ryzen DRAM Calculator test, and Prime95 large is fine after 30 minutes of testing (will run a longer test later). I also have some low speed RAM in my other PC so i will try that later too. I've tried running my RAM at 3200 (coupled with IMC 1:1) full auto, that didn't help. On a side note, when my PC hangs up, DRAM debug LED lights up. But i still think it's not RAM, but CPU IMC or something related to mobo. When my PC wasn't booting (see below for a "fix"), debug LEDs didn't show anything even with no RAM installed (i guess that means that boot failed even before RAM test started).
BIOS settings were probably fine. I've manually adjusted a bunch of them to what i think is safe, including all voltages on Auto and all AMD CBS settings on Auto too. That didn't help. I'm now in a process of testing with Optimized Defaults.
PSU is probably fine, but i haven't tested it at all yet. I have other PSU to test, tho.
OS has to be fine since i believe no OS failure can prevent PC from booting and\or reacting to power button.
Other problems i've had before this occurred:
One of my old SATA SSD's disappeared from system a few months ago. It was appearing and disappearing with reboots for a few days but now it's completely gone from OS and BIOS for more than a month. Since it was just a 120GB cheapo cache SSD, i've decided to just ignore that for now.
RAM OC was broken with the last BIOS update for my mobo (nothing above 3200 boots, even on full auto). RAM OC was fine before it, but now i have to OC through Ryzen Master (this one still OC's RAM fine). Also, that one update made my previously 1000% stable profile throw one single error in RAM test. But that update was installed in the end of November, and crashes appeared yesterday.
I believe my motherboard or CPU has gone bad.
Also, there's how i fixed my PC not booting after that crash: i've decided to take it apart again and started unplugging things. After i've removed pretty much everything but 1 RAM stick, CPU and 2 M.2 drives, i've decided to turn my PC on to see if it boots. It did! So i've returned my waterblock to it's place to try again - it didn't boot! I've reseated the waterblock again and applied less pressure now, only 1\2 of how long the screws go - now it boots fine. I've checked both CPU legs and socket and they both look OK. Since then, if my PC crashes, i "only" have to switch PSU off and on again. No longer waiting for nothing and clearing CMOS with a jumper to no avail. I'm going to test the BOX cooler if i manage to find the original backplate for my motherboard.
I'm going to take my mobo and CPU to a local shop next week to check which one of them failed, if any, but i'd appreciate your guesses on what's wrong with my system. I got my mobo from a local shop and i'll be ok with replacing it, since i'm not very happy with it anyway; but my CPU is whole other story, since i've bought it from another country. I will change it to 3950X if it's failed but on the other hand i hope it's not CPU because international shipping is not fun.
I'll run pretty much all the test you can suggest and i'll continue swapping parts to be sure it's either CPU or mobo later this day.
Specs:
AMD Ryzen 3900X
ASUS Prime X570 Pro
4x8GB DDR4 Patriot Viper Steel 3733CL17 running at 3666CL16@1.38V
A bunch of HDDs and SSDs, system is running from Samsung 970
Cooler Master Power Supply V750 750W
ASUS 1080TI FE
Windows 10 x64
Custom water loop, no leaks (that would be obvious)
I'm using my PC to game and encode H.264 and H.265 videos. I've been doing that since August and it was fine.
Yesterday, i've left my PC encoding again and came back to see that it's completely frozen. It hang up so hard, that power button wasn't working at all (i don't have a reset on my case but i'm pretty sure i wouldn't have any luck with it as well). Power button on the mobo itself isn't working too. I had to unplug my PSU to shut down my PC. To make things worse, it didn't boot up after that. No mobo debug LEDs were lighting up: only RGB (thank god!), HDD and fans working. I've unplugged my PC to disassemble it later but tried to turn it on 20 minutes later - it worked!.. For some time.
Here's how crash happens: first, mouse cursor changes it's state to "loading something" (i think you know what i mean), a second later screen freezes, USB devices disconnect (RGB goes off) and that's pretty much it. No weird sounds, and screen stays on, like i just made a screenshot, lol. That also allows me to see that my CPU isn't overheating, crashes happen even with 70-85C CPU temperature. There are no events in Windows event viewer regarding that crash, and no BSOD dumps.
---longread now---
Here's what i got: I'm pretty sure that this crash is hardware related, probably CPU temperature or something like that, because it's a 100% crash on the first 10 minutes of H.265 encoding (AVX2, runs CPU very hot, 80-90C). H.264 was crashing too, until i've set up a manual Ryzen Master profile 4000 all-core with 1.23V. 4100@1.25V was a no-go. H.265 is unstable even at 3800@1.2V. Games are mostly fine, i've had just one crash in a few hours of playing R6 Siege with PBO before i've switched to manual profile, i'll test more with it later. So reducing CPU temperature increases stability.
RAM is probably OK. I've been running 3666CL16@1.38V for a month and it was okay. I've had one annoying memory error that showed up after hours of testing with Ryzen DRAM Calculator test, and Prime95 large is fine after 30 minutes of testing (will run a longer test later). I also have some low speed RAM in my other PC so i will try that later too. I've tried running my RAM at 3200 (coupled with IMC 1:1) full auto, that didn't help. On a side note, when my PC hangs up, DRAM debug LED lights up. But i still think it's not RAM, but CPU IMC or something related to mobo. When my PC wasn't booting (see below for a "fix"), debug LEDs didn't show anything even with no RAM installed (i guess that means that boot failed even before RAM test started).
BIOS settings were probably fine. I've manually adjusted a bunch of them to what i think is safe, including all voltages on Auto and all AMD CBS settings on Auto too. That didn't help. I'm now in a process of testing with Optimized Defaults.
PSU is probably fine, but i haven't tested it at all yet. I have other PSU to test, tho.
OS has to be fine since i believe no OS failure can prevent PC from booting and\or reacting to power button.
Other problems i've had before this occurred:
One of my old SATA SSD's disappeared from system a few months ago. It was appearing and disappearing with reboots for a few days but now it's completely gone from OS and BIOS for more than a month. Since it was just a 120GB cheapo cache SSD, i've decided to just ignore that for now.
RAM OC was broken with the last BIOS update for my mobo (nothing above 3200 boots, even on full auto). RAM OC was fine before it, but now i have to OC through Ryzen Master (this one still OC's RAM fine). Also, that one update made my previously 1000% stable profile throw one single error in RAM test. But that update was installed in the end of November, and crashes appeared yesterday.
I believe my motherboard or CPU has gone bad.
Also, there's how i fixed my PC not booting after that crash: i've decided to take it apart again and started unplugging things. After i've removed pretty much everything but 1 RAM stick, CPU and 2 M.2 drives, i've decided to turn my PC on to see if it boots. It did! So i've returned my waterblock to it's place to try again - it didn't boot! I've reseated the waterblock again and applied less pressure now, only 1\2 of how long the screws go - now it boots fine. I've checked both CPU legs and socket and they both look OK. Since then, if my PC crashes, i "only" have to switch PSU off and on again. No longer waiting for nothing and clearing CMOS with a jumper to no avail. I'm going to test the BOX cooler if i manage to find the original backplate for my motherboard.
I'm going to take my mobo and CPU to a local shop next week to check which one of them failed, if any, but i'd appreciate your guesses on what's wrong with my system. I got my mobo from a local shop and i'll be ok with replacing it, since i'm not very happy with it anyway; but my CPU is whole other story, since i've bought it from another country. I will change it to 3950X if it's failed but on the other hand i hope it's not CPU because international shipping is not fun.
I'll run pretty much all the test you can suggest and i'll continue swapping parts to be sure it's either CPU or mobo later this day.
Specs:
AMD Ryzen 3900X
ASUS Prime X570 Pro
4x8GB DDR4 Patriot Viper Steel 3733CL17 running at 3666CL16@1.38V
A bunch of HDDs and SSDs, system is running from Samsung 970
Cooler Master Power Supply V750 750W
ASUS 1080TI FE
Windows 10 x64
Custom water loop, no leaks (that would be obvious)