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pc has taken to saying it can't find something at boot about every 3 or more boots

Joined
Aug 23, 2011
Messages
217 (0.04/day)
System Name HP Pavilion - 15-cw1068wm
Processor AMD Ryzen 5 3500 U
Motherboard HP
Cooling standard laptop cooling
Memory 16 gb DDR4
Video Card(s) Radeon™ Vega 8 Graphics
Storage 125 gb internal M.2 SSD and 1 TB internal laptop drive.
Display(s) Built in
Case Laptop
Audio Device(s) built in B&O audio.
Power Supply Laptop 45w
Mouse track pad , and SteelSeries mouse.
Keyboard built in.
Software Windows 10 pro
oh the joys of beeing a windows user LOL so about every other reboot or so it stops with a blue screen with your system needs repaired , and something about it can't find something it needs at boot. same thing i can turn pc off and reboot just find, any ideas on what to look for in what it can't find i have no clue. Nothing has been removed from the system at all. I went in as i remembered i changed the boot order the other day, so i went in and loaded bios defaults. Now the dumb MSI full screen splash screen back i hate that and can't remember how to remove it as its ugly as heck. Any ideas on how to find out what the system is looking for??.

Additional info all i did was upgrade my video card from a old gtx 760ti to this gtx 970 reference card. and oh and changed the boot order a while back to boot from a cd other then that nothing. the other thread i had was different it just was a repair boot loop now its this very wired i ran pc tools diagnostics and mainboard checks ok, gtx 970 checks a ok all test fine.

Exact message your pc needs to be repaired a required device isn't connected

it will boots fine from a cold boot just not from a restart of system on every other boot or so.
hard drive status.png


also here are some diagnostics i did with my diagnostics stuff.


PC-Doctor Toolbox Log File
Last Scan: Full Hard Drive Test (Manual) - Sunday, March 1, 2020 9:34:56 AM
Overall Test Result: Passed
Hardware Scans
ST1000LM024 HN-M101MBB
Vendor:Seagate
Model Number:ST1000LM024 HN-M101MBB
Serial Number:S2ZWJ9EG301990
Firmware Revision:2BA30001
Size:931.5 GB
Marketed Size:1 TB
Cache Size:16 MB
Sector Information
Physical Sector Size:4 KB
Logical Sector Size:512 B
Logical Sector Count:1953525168
Supported Standards:ATA8-ACS, ATA/ATAPI-7, ATA/ATAPI-6, ATA/ATAPI-5
Negotiated Signaling Speed:6.0 Gbps
Form Factor:2.5"
Rotation Rate:5400 RPM
Total Data Read:722.87 MB
Total Data Written:2.98 GB
Temperature Information
Temperature:20 C
SMART Attributes
Power Cycles:339
Power On Hours:41018
Load Cycle Count:427698
Reallocations:0
Pending Reallocation Count:0
Offline Scan Uncorrectable Errors:0
Ultra DMA CRC Errors:0
Start Stop Count:483
Security Information
Status:User password not set, Security is unlocked, Security is frozen
Master Password Capability:High Security
Erase Time:194 minutes
Excessive Password Attempts:No
C:
Volume Serial Number:EA7E-38C8
File System:NTFS
Volume Capacity:930.15 GB
Volume Free Space:764.63 GB
Volume Used Space:165.52 GB
SMART Status Test
Test Started3/1/2020 9:34:58 AM
Test Finished:Passed3/1/2020 9:34:59 AM
SMART Thresholds Test
Test Started3/1/2020 9:35:00 AM
Test Finished:Passed3/1/2020 9:35:01 AM
Targeted Read Test
Test Started3/1/2020 9:35:01 AM
Test Finished:Passed3/1/2020 9:35:03 AM
Random Seek Test
Test Started3/1/2020 9:35:03 AM
Test Finished:Passed3/1/2020 9:36:01 AM
Funnel Seek Test
Test Started3/1/2020 9:36:02 AM
Test Finished:Passed3/1/2020 9:37:26 AM
Linear Read Test
Test Started3/1/2020 9:37:26 AM
Test Finished:Passed3/1/2020 9:39:01 AM
Linear Read Test - 2
Test Started3/1/2020 9:39:02 AM
Test Finished:Passed3/1/2020 9:42:31 AM
SMART Extended Self Test
Test Started3/1/2020 9:42:32 AM
Test Finished:Passed3/1/2020 1:13:07 PM
SMART Thresholds Test - 2
Test Started3/1/2020 1:13:07 PM
Test Finished:Passed

PC-Doctor Toolbox Log File
Last Scan: Memory Test (Manual) - Sunday, March 1, 2020 1:25:12 PM
Overall Test Result: Passed
Hardware Scans
System Memory
Total Physical Memory:16.00 GB
Maximum Supported Memory:32.00 GB
4096 MB DDR3 (1600 MHz)
Source:SMBIOS
Memory Size:4.00 GB
Memory Type:DDR3 (1600 MHz)
Memory Manufacturer:Micron
Memory Part Number:16JTF51264AZ-1G6M1
Memory Serial Number:314B22CA
8192 MB DDR3 (1600 MHz)
Source:SMBIOS
Memory Size:8.00 GB
Memory Type:DDR3 (1600 MHz)
Memory Manufacturer:Samsung
Memory Part Number:M378B1G73EB0-YK0
Memory Serial Number:4158499E
4096 MB DDR3 (1600 MHz)
Source:SMBIOS
Memory Size:4.00 GB
Memory Type:DDR3 (1600 MHz)
Memory Manufacturer:Micron
Memory Part Number:16JTF51264AZ-1G6M1
Memory Serial Number:314B22C1
Pattern Test
Test Started3/1/2020 1:25:16 PM
Test Finished:Passed3/1/2020 1:26:06 PM
Bit Low Test
Test Started3/1/2020 1:26:06 PM
Test Finished:Passed3/1/2020 1:26:19 PM
Bit High Test
Test Started3/1/2020 1:26:19 PM
Test Finished:Passed3/1/2020 1:26:32 PM
Nibble Move Test
Test Started3/1/2020 1:26:32 PM
Test Finished:Passed3/1/2020 1:26:48 PM
Checkerboard Test
Test Started3/1/2020 1:26:49 PM
Test Finished:Passed3/1/2020 1:27:05 PM
Walking Ones Left Test
Test Started3/1/2020 1:27:05 PM
Test Finished:Passed3/1/2020 1:27:40 PM
Walking Ones Right Test
Test Started3/1/2020 1:27:40 PM
Test Finished:Passed3/1/2020 1:28:14 PM
Auxiliary Pattern Test
Test Started3/1/2020 1:28:14 PM
Test Finished:Passed3/1/2020 1:28:38 PM
Moving Inversion Test
Test Started3/1/2020 1:28:38 PM
Test Finished:Passed3/1/2020 1:31:02 PM
Modulo20 Test
Test Started3/1/2020 1:31:02 PM
Test Finished:Passed3/1/2020 1:33:04 PM
Advanced Pattern Test
Test Started3/1/2020 1:33:04 PM
Test Finished:Passed3/1/2020 1:45:03 PM
Address Test
Test Started3/1/2020 1:45:04 PM
Test Finished:Passed3/1/2020 1:45:18 PM
Windows Memory Test
Test Started3/1/2020 1:45:18 PM
Informative Message:No memory diagnostic results were found in the event log.3/1/2020 1:45:20 PM
Test Finished:Passed
PC-Doctor Toolbox Log File
Last Scan: Video Stress Test (Manual) - Sunday, March 1, 2020 1:48:39 PM
Overall Test Result: Passed
Hardware Scans
NVIDIA GeForce GTX 970
Vendor Name:NVIDIA Corporation
Interface:PCI Express x16
Slot Name (SMBIOS):J6B1
Negotiated Link Width:x16
Video Card Chip Type:GeForce GTX 970
Video Card Memory:4.00 GB
Video Card BIOS:84.04.36.00.82
Fan Speed:1432 RPM
Driver Provider:NVIDIA
Driver Version:26.21.14.4250, 2-24-2020
GPU : 0
Temperature:27 C
Transformation and Lighting Stress Test
Test Started3/1/2020 1:48:40 PM
Informative Message:Peak GPU Temperature: 72 C.3/1/2020 1:53:58 PM
Informative Message:Average Frames Per Second 2803/1/2020 1:53:58 PM
Test Finished:Passed3/1/2020 1:54:01 PM
Wireframe Stress Test
Test Started3/1/2020 1:54:01 PM
Informative Message:Peak GPU Temperature: 78 C.3/1/2020 1:59:07 PM
Informative Message:Average Frames Per Second 2263/1/2020 1:59:07 PM
Test Finished:Passed3/1/2020 1:59:08 PM
Multiple Rendering DX9 Test
Test Started3/1/2020 1:59:09 PM
Informative Message:Peak GPU Temperature: 77 C.3/1/2020 1:59:52 PM
Informative Message:Average Frames Per Second 1373/1/2020 1:59:52 PM
Test Finished:Passed
PC-Doctor Toolbox Log File
Last Scan: Motherboard (Manual) - Sunday, March 1, 2020 2:03:57 PM
Overall Test Result: Passed
Hardware Scans
CMOS
Divider Time Base:32.77 kHz
Periodic Interrupt Rate:976 MICROSECONDS
Pattern Test
Test Started3/1/2020 2:04:02 PM
Test Finished:Passed3/1/2020 2:04:07 PM
High Definition Audio Controller
Vendor Name:Intel Corporation
Interface:PCI Express
PCI Express Status Test
Test Started3/1/2020 2:04:08 PM
Test Finished:Passed3/1/2020 2:04:10 PM
High Definition Audio Controller
Vendor Name:NVIDIA Corporation
Interface:PCI Express x16
Slot Name (SMBIOS):J6B1
PCI Express Status Test
Test Started3/1/2020 2:04:10 PM
Test Finished:Passed3/1/2020 2:04:11 PM
Sound Blaster Audio Controller
Vendor Name:Creative Labs
Interface:PCI Express x1
PCI Express Status Test
Test Started3/1/2020 2:04:12 PM
Test Finished:Passed3/1/2020 2:04:14 PM
USB Hub
Device Version:0.0.0
USB Version:2.0.0
USB Device Speed:USB 2.0 (High-speed)
Driver Provider:Microsoft
Driver Version:10.0.18362.693, 6-21-2006
Driver:c:\windows\system32\drivers\usbhub.sys
USB Status Test
Test Started3/1/2020 2:04:15 PM
Test Finished:Passed3/1/2020 2:04:17 PM
USB Hub
Device Version:0.0.0
USB Version:2.0.0
USB Device Speed:USB 2.0 (High-speed)
Driver Provider:Microsoft
Driver Version:10.0.18362.693, 6-21-2006
Driver:c:\windows\system32\drivers\usbhub.sys
USB Status Test
Test Started3/1/2020 2:04:17 PM
Test Finished:Passed3/1/2020 2:04:18 PM
PCI Subsystem
Configuration Test
Test Started3/1/2020 2:04:19 PM
Test Finished:Passed3/1/2020 2:04:19 PM
Xeon(R) processor E3 - 1200 v2/3rd Gen Core processor PCI Express Root Port - 0151
Vendor Name:Intel Corporation
Interface:PCI Express x16
PCI Express Status Test
Test Started3/1/2020 2:04:19 PM
Test Finished:Passed3/1/2020 2:04:20 PM
Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 1 - 1E10
Vendor Name:Intel Corporation
Interface:PCI Express x1
PCI Express Status Test
Test Started3/1/2020 2:04:20 PM
Test Finished:Passed3/1/2020 2:04:21 PM
Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 2 - 1E12
Vendor Name:Intel Corporation
Interface:PCI Express x1
PCI Express Status Test
Test Started3/1/2020 2:04:21 PM
Test Finished:Passed3/1/2020 2:04:22 PM
Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 3 - 1E14
Vendor Name:Intel Corporation
Interface:PCI Express x1
PCI Express Status Test
Test Started3/1/2020 2:04:22 PM
Test Finished:Passed3/1/2020 2:04:22 PM
System Board
Chipset:Intel PCH Z77
Manufacturer:MSI
Product:Z77A-G45 (MS-7752)
RTC Accuracy Test
Test Started3/1/2020 2:04:23 PM
Test Finished:Passed
Last Scan: CPU Test (Manual) - Sunday, March 1, 2020 2:06:23 PM
Overall Test Result: Passed
Hardware Scans
Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz (CPU:0)
Name:Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz
Cores:4
Threads:8
Signature:306A9h
Technology:22 nm
Performance
Max Qualified Speed:3.40 GHz
Max Turbo Boost Speed:3.90 GHz
Current Speed:3.70 GHz
Multiplier:x 37.0 (16 - 34)
Max Turbo Boost Ratio:x 39
Bus Speed:100.00 MHz
Features:MMX, PSE36, EM64T, SSE, SSE2, SSE3, SSSE3, SSE4.1, SSE4.2, AVX, AES, XD, IDA
Cache Summary
L1 Data Cache:4 x 32.00 kB
L1 Instruction Cache:4 x 32.00 kB
L2 Cache:4 x 256.00 kB
L3 Cache:8.00 MB
Core : 0
Temperature:37 C
Threads:2
Core : 1
Temperature:37 C
Threads:2
Core : 2
Temperature:39 C
Threads:2
Core : 3
Temperature:39 C
Threads:2
Register Test
Test Started3/1/2020 2:06:26 PM
Test Finished:Passed3/1/2020 2:06:27 PM
Level 2 Cache Test
Test Started3/1/2020 2:06:27 PM
Test Finished:Passed3/1/2020 2:06:32 PM
Math Register Test
Test Started3/1/2020 2:06:32 PM
Test Finished:Passed3/1/2020 2:06:33 PM
MMX Test
Test Started3/1/2020 2:06:33 PM
Test Finished:Passed3/1/2020 2:06:33 PM
SSE Test
Test Started3/1/2020 2:06:33 PM
Test Finished:Passed3/1/2020 2:06:34 PM
SSE2 Test
Test Started3/1/2020 2:06:34 PM
Test Finished:Passed3/1/2020 2:06:35 PM
SSE3 Test
Test Started3/1/2020 2:06:35 PM
Test Finished:Passed3/1/2020 2:06:36 PM
SSSE3 Test
Test Started3/1/2020 2:06:36 PM
Test Finished:Passed3/1/2020 2:06:36 PM
SSE4.1 Test
Test Started3/1/2020 2:06:36 PM
Test Finished:Passed3/1/2020 2:06:37 PM
SSE4.2 Test
Test Started3/1/2020 2:06:37 PM
Test Finished:Passed3/1/2020 2:06:38 PM
AVX Test
Test Started3/1/2020 2:06:38 PM
Test Finished:Passed3/1/2020 2:06:38 PM
Prime Number Generation Test
Test Started3/1/2020 2:06:39 PM
Test Finished:Passed3/1/2020 2:06:40 PM
Floating Point Unit Test
Test Started3/1/2020 2:06:40 PM
Test Finished:Passed

These are test i did over a period of time from 9am to 1 pm everything passes i have a post over at tenforums but they want me to use there tools so posting here as it obvious nothing is wrong with my stuff , this is a professional program, they wanted me to use furmark which last time i used that it killed a video card, they wanted me to use there hard drive tool which i couldn't even get to work. so i used my own program i bought and paid for clear accurate results, any help appreciated on what it could be, a note i did reset my bios and i have not seen it for a while, i did also run these commands over there for a forum guy .
1) Open administrative command prompt and type or copy and paste:
2) sfc /scannow
3) dism /online /cleanup-image /scanhealth
4) dism /online /cleanup-image /restorehealth
5) sfc /scannow
6) chkdsk /scan
7) wmic recoveros set autoreboot = false
8) wmic recoveros set DebugInfoType = 7
9) wmic recoveros get autoreboot
10) wmic recoveros get DebugInfoType
11) bcdedit /enum {badmemory}

all the test came out passed, i think other stuff is to do with setting up bsod logs so i was told. thanks for any help you all can give and god bless.

also i do have some log files they had me collect if anyone would like me to post them up here let me know there zip files not really sure what's in them to be honest.
 

newtekie1

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Storage 500GB SX8200 Pro + 8TB with 1TB SSD Cache
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Case Fractal Design Define S
Audio Device(s) Onboard is good enough for me
Power Supply eVGA SuperNOVA 1000w G3
Software Windows 10 Pro x64
In my experience this has always been caused by Windows not being able to access the hard drive. Usually it is the drive starting to die, but sometimes it can be the cable going bad or the port on the motherboard.
 
Joined
Aug 23, 2011
Messages
217 (0.04/day)
System Name HP Pavilion - 15-cw1068wm
Processor AMD Ryzen 5 3500 U
Motherboard HP
Cooling standard laptop cooling
Memory 16 gb DDR4
Video Card(s) Radeon™ Vega 8 Graphics
Storage 125 gb internal M.2 SSD and 1 TB internal laptop drive.
Display(s) Built in
Case Laptop
Audio Device(s) built in B&O audio.
Power Supply Laptop 45w
Mouse track pad , and SteelSeries mouse.
Keyboard built in.
Software Windows 10 pro
posting logs anyhow that tenforums had me get,

should i go maybe try a new cable ?
seatoolspic.png


there is random restart errors them were on a day i was not home and the power was beeing worked on my bad for not turning off my computer lol
 

Attachments

  • DESKTOP-8J2RS9L-(2020-02-29_21-27-07) (1).zip
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eidairaman1

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Motherboard Asus TUF 990FX Sabertooth R2 2901 Bios
Cooling Scythe Ashura, 2×BitFenix 230mm Spectre Pro LED (Blue,Green), 2x BitFenix 140mm Spectre Pro LED
Memory 16 GB Gskill Ripjaws X 2133 (2400 OC, 10-10-12-20-20, 1T, 1.65V)
Video Card(s) AMD Radeon 290 Sapphire Vapor-X
Storage Samsung 840 Pro 256GB, WD Velociraptor 1TB
Display(s) NEC Multisync LCD 1700V (Display Port Adapter)
Case AeroCool Xpredator Evil Blue Edition
Audio Device(s) Creative Labs Sound Blaster ZxR
Power Supply Seasonic 1250 XM2 Series (XP3)
Mouse Roccat Kone XTD
Keyboard Roccat Ryos MK Pro
Software Windows 7 Pro 64
In my experience this has always been caused by Windows not being able to access the hard drive. Usually it is the drive starting to die, but sometimes it can be the cable going bad or the port on the motherboard.
posting logs anyhow that tenforums had me get,

should i go maybe try a new cable ?
View attachment 146834

there is random restart errors them were on a day i was not home and the power was beeing worked on my bad for not turning off my computer lol

newtekie just said it and I gonna say it now, Replace the friggin cable,

if you have more problems contact @seagate_surfer for assistance.
 

Toothless

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SATA cable replacement time. Had the same issue with the same solution in one of my other desktops
 
Joined
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Messages
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System Name HP Pavilion - 15-cw1068wm
Processor AMD Ryzen 5 3500 U
Motherboard HP
Cooling standard laptop cooling
Memory 16 gb DDR4
Video Card(s) Radeon™ Vega 8 Graphics
Storage 125 gb internal M.2 SSD and 1 TB internal laptop drive.
Display(s) Built in
Case Laptop
Audio Device(s) built in B&O audio.
Power Supply Laptop 45w
Mouse track pad , and SteelSeries mouse.
Keyboard built in.
Software Windows 10 pro
awesome guys now just tracking down a totally straight sata cable at my local stores :)

closed thread over at tenforums night and day at least a suggestion here instead of mass redundant testing there, i appreciate there help but it was crazy.
 

newtekie1

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Cooling Corsair H115i Pro w/ Noctua NF-A14 Fans
Memory 32GB DDR4-3600
Video Card(s) RTX 2070 Super
Storage 500GB SX8200 Pro + 8TB with 1TB SSD Cache
Display(s) Acer Nitro VG280K 4K 28"
Case Fractal Design Define S
Audio Device(s) Onboard is good enough for me
Power Supply eVGA SuperNOVA 1000w G3
Software Windows 10 Pro x64
Also, make sure your SATA ports are in ahci mode and not ATA mode.

Though changing this option can actually cause this problem the first time you boot after changing it, but Windows usually detect the problem and boots fine the second boot.
 
Joined
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Messages
217 (0.04/day)
System Name HP Pavilion - 15-cw1068wm
Processor AMD Ryzen 5 3500 U
Motherboard HP
Cooling standard laptop cooling
Memory 16 gb DDR4
Video Card(s) Radeon™ Vega 8 Graphics
Storage 125 gb internal M.2 SSD and 1 TB internal laptop drive.
Display(s) Built in
Case Laptop
Audio Device(s) built in B&O audio.
Power Supply Laptop 45w
Mouse track pad , and SteelSeries mouse.
Keyboard built in.
Software Windows 10 pro
where do i find that in the Bios ??
 

eidairaman1

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Read your motherboard manual
 
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Joined
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System Name HP Pavilion - 15-cw1068wm
Processor AMD Ryzen 5 3500 U
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Cooling standard laptop cooling
Memory 16 gb DDR4
Video Card(s) Radeon™ Vega 8 Graphics
Storage 125 gb internal M.2 SSD and 1 TB internal laptop drive.
Display(s) Built in
Case Laptop
Audio Device(s) built in B&O audio.
Power Supply Laptop 45w
Mouse track pad , and SteelSeries mouse.
Keyboard built in.
Software Windows 10 pro
awesome i will check that getting a cable tomorrow and when i boot up i will head in there and check it.

so Far so good :) my pc seems to be happy again .
 
Joined
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Storage 970 EVO NVMe M.2 500GB,,WD850N 2TB
Display(s) Samsung 28” 4K monitor
Case Phantek Eclipse P400S
Audio Device(s) EVGA NU Audio
Power Supply EVGA 850 BQ
Mouse Logitech G502 Hero
Keyboard Logitech G G413 Silver
Software Windows 11 Professional v23H2
Was it the SATA cable or SATA mode protocol in the BIOS?
 
Joined
Aug 23, 2011
Messages
217 (0.04/day)
System Name HP Pavilion - 15-cw1068wm
Processor AMD Ryzen 5 3500 U
Motherboard HP
Cooling standard laptop cooling
Memory 16 gb DDR4
Video Card(s) Radeon™ Vega 8 Graphics
Storage 125 gb internal M.2 SSD and 1 TB internal laptop drive.
Display(s) Built in
Case Laptop
Audio Device(s) built in B&O audio.
Power Supply Laptop 45w
Mouse track pad , and SteelSeries mouse.
Keyboard built in.
Software Windows 10 pro
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