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4TB Seagate HDD (internal) shows up in Device Manager but not in Disk Management!?

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Having built quite a few PCs I usually have a standard routine for inserting new internal drives. I plug them in, then go into Windows Disk Management and partition/initialize/format them.

Admittedly I haven't inserted an HDD for many years (only SSDs), and certainly not as big as this. Anyway, this was for a friend on his Asus TUF B360-PRO Gaming motherboard.

I plugged the SATA cable into the connector numbered 1 on the mobo and then to the disk, and connected power from the PSU. Then I breifly checked the BIOS on boot, it was registered correctly there. I then proceeded into Windows only to discover something I hadn't experienced before: The disk shows up in Device Manager but not in Disk Management! So basically I couldn't make use of it.
Screenshot of device manager and disk management below (Norwegian OS in case you're wondering). The Kingston drive (C: ) is an M.2 drive.



Has anyone of you experienced this before? I will contact Seagate support, but I just thought I'd try my luck here first.
The only thing I tried so far was to switch connector on the mobo (from 2 to 1). Same result. I haven't tried changing SATA cable, although I'm not sure it'll help given that it seems to be correctly registered in both the BIOS and Device Manager.
Oh, and I also just to be sure downloaded and installed the SATA drivers for the mobo. Same result.

Cheers :)

EDIT: The screenshot doesn't show the disks in Disk Management, but there was only one there, DISK 0, and that was the Kingston M.2 drive.
 
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drivers? format it and set it up?
 
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try to change sata port. when using m2 port some sata does not work i think read your manual instruction of mobo
 
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try to change sata port. when using m2 port some sata does not work i think read your manual instruction of mobo
Good point! It says this in the manual: "The M.2_1 socket shares SATA_2 port when using M.2 SATA mode devices. Adjust BIOS settings to use a SATA device."

I did however switch to the sata 1 port to test that too, but with the same result. I could try one of the other connectors though, because why not.
 

seagate_surfer

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Good point! It says this in the manual: "The M.2_1 socket shares SATA_2 port when using M.2 SATA mode devices. Adjust BIOS settings to use a SATA device."

I did however switch to the sata 1 port to test that too, but with the same result. I could try one of the other connectors though, because why not.


Go ahead and try another connector or cable and if you have the same issue, please contact support here.
 
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Use SATA ports 3,4,5,6. Any free one.

1583509560287.png
 
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Hello OP, is this issue resolved? I have a friend who has similar issue with his 1 TB WD Blue Drive (used as storage drive) after upgrading the OS from 7 to 10. Shows up in boot, bios, Device Manager but not in Disk Management.
 
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