viralhybrid1987
New Member
- Joined
- Nov 18, 2020
- Messages
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Hi everyone! I'm recently returning to building my own PC, its been 10 years, I wouldn't call myself a novice but certainly not an expert, I've read the instructions for all components carefully and believe I have followed everything to a T.
I'm at a loss as to what I can do to continue to troubleshoot this problem, I did get in contact with Asus and was met with a very unhelpful "please refer to the below FAQ and try further troubleshooting" which I had already done before even contacting them (which I had stated in my email to them).
I bought all of these computer components on specials from a variety of places so there isn't "one home" to go directly back to, but I am feeling as though the mobo could be the issue itself.
ANY help would be amazing, go easy on me though as I said... It's been a while since I built a PC and I've never suffered from issues I couldn't troubleshoot before this point.
(checking things are plugged in correctly etc, and hardware is compatible)
Parts List
[[ https://au.pcpartpicker.com/list/V7NH2V ]]
AMD Ryzen 5 5600X 3.7 GHz 6-Core Processor
Zalman CNPS20X 61 CFM CPU Cooler
Asus ROG STRIX B550-F GAMING ATX AM4 Motherboard
Crucial Ballistix RGB 32 GB (2 x 16 GB) DDR4-3600 CL16 Memory
Gigabyte AORUS NVMe Gen4 1 TB M.2-2280 NVME Solid State Drive
Corsair RM 750 W 80+ Gold Certified Fully-Modular ATX Power Supply*
The Problem
Computer will not post
Yellow light // then yellow + Green 4 seconds later. (if I have no RAM in the slot it stays yellow)
What I've done so far!
I checked all power fitting to ensure they are all in tight and correctly (not my first computer build but it has been a few years) and they seem to be in properly. The ROG Strix b550 mobo LED lights up (pretty colors ect) at the VRAM section of the mobo when power is plugged in.
At first, I had the power to the front of the case in the wrong point which I rectified and then computer powered fans but not to bios.
I have checked the Ram in an older computer ((which is currently working)and the older computer's ram in the new PC) and have checked 1 and 2 RAM sticks and have checked the appropriate location for the ram (2nd from left, 4th from left(for 2nd Stick)) to no avail. I have tried without any RAM in and the yellow light just stays on and doesn't go off. (no yellow + green 4 seconds later)
I have pulled out an older GPU (which is currently active and working) and placed it in the new mobo and wasn't able to get it to a load screen (something to note, when the GPU is in the new computer the fans would not run on power-up, I double-checked this and the same thing, I tried both PCI-E ports to test this, as well as a second power supply)
I tried an external SSD as I have read that Yellow + Greens could mean HDD, this made no change.
I also tried to do a BIO update via flashing as the Mobo supports this function.
Version 1202
2020/10/29 19.85 MBytes
ROG STRIX B550-F GAMING BIOS 1202
"1. Updated AMD AM4 AGESA V2 PI 1.1.0.0 Patch B
2. Improve system performance and stability
3. Improved DRAM compatibility*
The result was it did nothing, I should mention I did this before I had the power button correctly hooked up but I'm of the understanding that it did have power (as LED were lit on the motherboard) and it doesn't require power on to flash the bios)
I SHOULD MENTION this was my novice mistake as I should have checked the power buttons was correct first, so I kinda jumped the gun with this bios flash.
(After reading the manual again I am concerned that the flash was stopped midway, it flashed 3 times then went solid on 4th, it is stated that 5 flashes means it didn't work and it will remain green, but maybe I misunderstand that 3 flashes then one more going solid is in fact 3 flashes and it's now installing bios (which I believe I canceled thinking it was done).
EDIT:
I have done some further work since from this point, I cleared CMOS and tried 4 other USB sticks (I'm not sure I own a USB 2 as is suggested but all are black) all of which followed the same sequence of 3 flashes then 4th solid, I let it go for 10minutes at a time like this with the light never turning off as it suggested it would after flash completes.
I was also informed that leaving the PC to run for 10-15minutes could allow the Ryzen to set up (i left it for 20) this had no change.
I also removed the cooler and checked CPU pins and all looks well there, it slots in by dropping into place and locks of easily.
Should I try another Bios update file? Version 1212 Beta Version
I'm really at a loss, any help would be great, I feel like I'm at the point of just sending Mobo back now?
I'm at a loss as to what I can do to continue to troubleshoot this problem, I did get in contact with Asus and was met with a very unhelpful "please refer to the below FAQ and try further troubleshooting" which I had already done before even contacting them (which I had stated in my email to them).
I bought all of these computer components on specials from a variety of places so there isn't "one home" to go directly back to, but I am feeling as though the mobo could be the issue itself.
ANY help would be amazing, go easy on me though as I said... It's been a while since I built a PC and I've never suffered from issues I couldn't troubleshoot before this point.
(checking things are plugged in correctly etc, and hardware is compatible)
Parts List
[[ https://au.pcpartpicker.com/list/V7NH2V ]]
AMD Ryzen 5 5600X 3.7 GHz 6-Core Processor
Zalman CNPS20X 61 CFM CPU Cooler
Asus ROG STRIX B550-F GAMING ATX AM4 Motherboard
Crucial Ballistix RGB 32 GB (2 x 16 GB) DDR4-3600 CL16 Memory
Gigabyte AORUS NVMe Gen4 1 TB M.2-2280 NVME Solid State Drive
Corsair RM 750 W 80+ Gold Certified Fully-Modular ATX Power Supply*
The Problem
Computer will not post
Yellow light // then yellow + Green 4 seconds later. (if I have no RAM in the slot it stays yellow)
What I've done so far!
I checked all power fitting to ensure they are all in tight and correctly (not my first computer build but it has been a few years) and they seem to be in properly. The ROG Strix b550 mobo LED lights up (pretty colors ect) at the VRAM section of the mobo when power is plugged in.
At first, I had the power to the front of the case in the wrong point which I rectified and then computer powered fans but not to bios.
I have checked the Ram in an older computer ((which is currently working)and the older computer's ram in the new PC) and have checked 1 and 2 RAM sticks and have checked the appropriate location for the ram (2nd from left, 4th from left(for 2nd Stick)) to no avail. I have tried without any RAM in and the yellow light just stays on and doesn't go off. (no yellow + green 4 seconds later)
I have pulled out an older GPU (which is currently active and working) and placed it in the new mobo and wasn't able to get it to a load screen (something to note, when the GPU is in the new computer the fans would not run on power-up, I double-checked this and the same thing, I tried both PCI-E ports to test this, as well as a second power supply)
I tried an external SSD as I have read that Yellow + Greens could mean HDD, this made no change.
I also tried to do a BIO update via flashing as the Mobo supports this function.
Version 1202
2020/10/29 19.85 MBytes
ROG STRIX B550-F GAMING BIOS 1202
"1. Updated AMD AM4 AGESA V2 PI 1.1.0.0 Patch B
2. Improve system performance and stability
3. Improved DRAM compatibility*
The result was it did nothing, I should mention I did this before I had the power button correctly hooked up but I'm of the understanding that it did have power (as LED were lit on the motherboard) and it doesn't require power on to flash the bios)
I SHOULD MENTION this was my novice mistake as I should have checked the power buttons was correct first, so I kinda jumped the gun with this bios flash.
(After reading the manual again I am concerned that the flash was stopped midway, it flashed 3 times then went solid on 4th, it is stated that 5 flashes means it didn't work and it will remain green, but maybe I misunderstand that 3 flashes then one more going solid is in fact 3 flashes and it's now installing bios (which I believe I canceled thinking it was done).
EDIT:
I have done some further work since from this point, I cleared CMOS and tried 4 other USB sticks (I'm not sure I own a USB 2 as is suggested but all are black) all of which followed the same sequence of 3 flashes then 4th solid, I let it go for 10minutes at a time like this with the light never turning off as it suggested it would after flash completes.
I was also informed that leaving the PC to run for 10-15minutes could allow the Ryzen to set up (i left it for 20) this had no change.
I also removed the cooler and checked CPU pins and all looks well there, it slots in by dropping into place and locks of easily.
Should I try another Bios update file? Version 1212 Beta Version
I'm really at a loss, any help would be great, I feel like I'm at the point of just sending Mobo back now?