Anyone have any experience with their T3600 computer shutting off abruptly during gaming or heavy loads? (Basically the computer trips off kind of like you've pulled the plug, but it actually automatically boots up after a few seconds without needing to press the power button)
I have checked the temps and it is not an issue.
My T3600 Specs:
E5-1660
4x8GB DDR3 ECC RAM
NVIDIA RTX 2080
2 HDD in RAID + 1 SSD
WiFi PCIe card
635W PSU
The desktop runs fine in 99% of situations but 3 particular cases causes it the do a hard shutdown.
-Running GPU@100% and CPU@100% Using Kombustor and CPU Burner, it usually shuts down immediately or within 30 seconds of reaching 100% on both.
-Playing Assassins creed Odyssey on max settings (GPU was at ~95%, CPU also ~95% when it shut down), this occurred in one particular boss fight. I later on reduced game settings to prevent any crashes.
-Playing Half Life Alyx in VR on medium settings 1440p in one very specific elevator scene (Chapter 1) when a drone starts scanning you (GPU is close to 80% and CPU is maybe 60% ?). After I ran into this issue, I ran this scenario 4 more times times and the first 3 times it kept shutting down in the exact same spot of the game. On the 4th run, it actually kept going with no problems.
The last one is important because it's super weird. The CPU and GPU are not even maxed out....it's almost like something in the graphics or game is triggering the computer to trip out. Also odd that neither are reaching 100%, is something else bottlenecking it? Perhaps memory? Perhaps VRAM?
Things I have checked:
-Temperatures are all below spec and max out at 83C and in some cases it doesn't even exceed 80C.
-Used HWINFO to log all the sensors and checked if anything was out of the ordinary. Nothing stood out.
-Plugged in the desktop to an energy monitor and at the time the desktop shuts down, the PSU is running ~500W which is below 635W PSU limit.
-Tried reseating video card and some of the cables, including swapping around the 8-pin cables. (Noticed the original Dell cable doesn't even bother grounding 2 of the extra ground pins).
-Updated Graphic Card Drivers
-Updated BIOS to the newest A18 (I think)
-Running only the CPU at 100% for several minutes. No issues, no shutdown.
-Running only the GPU at 100% for several minutes. No issues, no shutdown.Further testing and it does indeed shuts down now. Definitely PSU not able to supply enough power to GPU.
-Windows Memory Diagnostic
Everything seems to point to the PSU but before I go out and buy a new PSU, is there anything else I can test?
Could it be the motherboard? Could it just be a faulty wire that causes this?
I did a search and one person seemed to have similar issues when playing games but I never saw a resolution and he disappeared.
The very early T5500 MB D883f had active SB cooling. 0G422G is the part#. Prices vary wildly on this item and other MB wont have the 4 pin header to run the fan...
www.techpowerup.com