I said the same thing! For some reason they require "professional" installation for the 940/40 tier. I got the equipment already covered, they provide modem rentals for free now, so when I bumped up to 400/20 I got their current DOCSIS 3.1 modem. It even has a 2.5G Ethernet port on it, not that they currently offer anything that would need it. Their VOIP service is an extra $10/month, my wife likes having a landline at home, so we pay for that too. The one thing this company has done right thus far is no data caps. I've never heard of them enforcing a data cap on anyone unlike some cable providers. We were using just under a TB a month before the pandemic. I bet we are double that right now but they no longer show you how much data you are using on the cable website.