VRAM issue on 3090

[grbesicb]

Hello everybody,
Do you know any shops in the EU that are doing VRAM repairs? Got it used without any receipt so I can't send it for RMA.

It works in some older games, Furmark stress runs without crashes.

 

[Outback Bronze]

Got it used without any receipt so I can't send it for RMA

Cant they use the serial number?

I bought a used Radeon VII and got an RMA because I contacted MSI and said I don't have a receipt and they said no worries because they run off the serial number. Card came with 3 years warranty off serial.

Hope this helps.

 

[grbesicb]

I know where it was purchased and original distributor but doesn't seem to matter to Gigabyte.

 

[Caring1]

Hello everybody,
Do you know any shops in the EU that are doing VRAM repairs? Got it used without any receipt so I can't send it for RMA.

It works in some older games, Furmark stress runs without crashes.

Has the issue been confirmed as Vram?
What tests have you run?
Tried OCCT Vram test?
Describe what is happening apart from vague statements like it crashes.
What is showing on the screen at that time, is it tearing, artifacts, different colors etc.

 

[Mussels]

^ What Caring1 said - you may have the wrong idea here

Gather some actual information and not guesses, run HWinfo and get temperature readings from all the sensors at idle and load and post screenshots (First link in my signature, it's long but has that info)

 

[eidairaman1]

Hello everybody,
Do you know any shops in the EU that are doing VRAM repairs? Got it used without any receipt so I can't send it for RMA.

It works in some older games, Furmark stress runs without crashes.

Furmark isautomatically throttled

 

[grbesicb]

Thank you all for suggestions. I'll run the tests later tonight and post screenshots here when they're done.

I was told it's vram issue by a pc shop where the gpu was originally purchased.

 

[nguyen]

into the oven it goes then, you might be able to make it work again

 

[The King]

Hello everybody,
Do you know any shops in the EU that are doing VRAM repairs? Got it used without any receipt so I can't send it for RMA.

It works in some older games, Furmark stress runs without crashes.

Running fur-mark is not good and its a pointless test.

If i recall correctly there are driver safeguards to down clock and reduced VRM power for this program.

Using Furmark for testing GPUs should be a practice that stops permanently.
Especially older GPUs that can be permanently damaged by running this test.

 

[Deleted member 215115]

Running fur-mark is not good and its a pointless test.

If i recall correctly there are driver safeguards to down clock and reduced VRM power for this program.

Using Furmark for testing GPUs should be a practice that stops permanently.
Especially older GPUs that can be permanently damaged by running this test.

You can't damage functional hardware just by running Furmark.

 

[The King]

You can't damage functional hardware just by running Furmark.

Is FurMark Safe to Use on Your GPU? - One Computer Guy

How to use FurMark GPU stress test, testing your graphics card with FurMark. How to download and run FurMark ROG edition to test your GPU.

www.onecomputerguy.com

The main hazard of using FurMark is that it may overheat your GPU to the point where temperatures are high enough to cause damage. This may happen if you are using unsafe overclocking settings, have an outdated GPU, or have an inadequate cooling system. However, if you have sensible overclocking settings and are using a newer graphics card, this won’t be something to worry about. Newer graphics cards usually have the ability to automatically downclock if it senses temperatures high enough to cause damage.

It can very well damage older cards has I stated originally. its a pointless test to run on new GPUs and a dangerous test to run on older GPUs.
Hence a useless test to run IMHO.

 

[Deleted member 215115]

Is FurMark Safe to Use on Your GPU? - One Computer Guy

How to use FurMark GPU stress test, testing your graphics card with FurMark. How to download and run FurMark ROG edition to test your GPU.

www.onecomputerguy.com

It can very well damage older cards has I stated originally.

Again, you CANNOT physically damage graphics cards just by running Furmark. Software cannot damage hardware unless the hardware design is bad or there is a defect.

Yes, older cards could have bad coolers or inadequate VRM but Furmark is not the issue in those cases. Those are certainly not 100% functional graphics cards and could be killed by bunch of different things. Furmark is not the only stress test on the planet.

 

[Mussels]

Again, you CANNOT physically damage graphics cards just by running Furmark. Software cannot damage hardware unless the hardware design is bad or there is a defect.

Yes, older cards could have bad coolers or inadequate VRM but Furmark is not the issue in those cases. Those are certainly not 100% functional graphics cards and could be killed by bunch of different things. Furmark is not the only stress test on the planet.

You're right and wrong at the same time, calm down.
The problem is, that many devices literally are designed with flaws, and can be killed by software. Doesn't mean you convince other people to kill their stuff, because you don't like that reality is that way.

Furmark is a bad idea for a card being diagnosed, cause if the VRAM or VRM cooling is at fault here, it CAN kill the card.
This isn't testing a new product while it's in warranty here, this is diagnosing why it's crashing.

 

[grbesicb]

Hey, just managed to get time to run the OCCT VRAM test. It completed fine without any artifacts or tearing.

As for gaming - the game freezes completely for example in CS:GO when it's time to enter the match. CoD Warzone can't even get to the main menu (black screen freeze). Saints Row 3 freeze on loading game in the open world.

Tried running NBMiner but throws CUDA error: an illegal memory was encountered (err_no=77) before even generating DAG completely.

Do you have an idea now of what it could be?

 

[Mussels]

What temps do they reach while gaming?

And i'm very, very tired of asking this:

Fill out your system specs. What PSU. What CPU. What Mobo. PCI-E riser?

 

[Fangio1951]

What temps do they reach while gaming?

And i'm very, very tired of asking this:

Fill out your system specs. What PSU. What CPU. What Mobo. PCI-E riser?

hi Mussels,

Here's an idea = why don't TPU make it mandatory that new membership isn't accepted/finalized until the system specs form has been completed ??

 

[grbesicb]

PSU: be quiet! Straight Power 11 1000W
MOBO: MSI B550 GAMING PLUS
CPU: AMD Ryzen 9 5900X
Cooler: be quiet! Dark Rock Pro 4
RAM: 4x8GB HyperX Beast 3600MHz CL17
Temps while "gaming" on the memory and hotspot are 60-65. I just noticed during this freeze memory clock goes down to 50MHz while core clock goes down to 200MHz.

 

[Mussels]

65c is cold for the VRAM, it can operate at 100C safely (no one likes it that hot, but it can)

Are you using a GPU riser?
Ryzen doesnt like operating at odd memory latencies, so what's it really operating at? Have you confirmed the system ram is in fact, stable?

 

[grbesicb]

I'm not using a riser. System RAM is stable. I'm daily running 3070Ti without any issues.

 

[Mussels]

try locking the PCI-E 3.0 and see what happens

Does your 3070ti use less power cables, or the same? (my 3090 uses dual 8 pin, theres a lot of variation)

 

[grbesicb]

Same behaviour on PCIe Gen3.
Both use dual 8pin connectors.

3090 is Gigabyte Gaming OC.

 

[Mussels]

No PCI-E power extension cables?

I'm asking all these questions because i've literally burned, i mean BURNED, PCI-E extension cables and risers with my 3090 - they can move a LOT of power.

 

[Dr. Dro]

Are you able to run GPU-Z and log the memory junction temperatures right until the point it crashes? If your card is running the VRAM at 108-110 range, expect it to be quite moody indeed. I've read reports of some Gigabyte cards having their factory thermal pads dry out because of the extreme heat stress. Any undervolting applied to it? Sometimes the GPU voltage you used cannot sustain the memory, even though otherwise it would be stable, i.e. I can do 1755 core +800 memory at 793 mV and 1890 core +1000 memory at 837 mV, but with 793 mV, it crashes almost instantly at 1755 core +1000 memory. You may also have a bad VBIOS installed on it, the Gigabyte Gaming OC's latest ReBAR 390W BIOS works great on my TUF OC, and should work great on your actual Gaming OC as well. Try a clean flash, downloading the right file from TPU.

FurMark is not useful for testing, not because it can kill cards (hardware power limiter and thermal throttling will kick in long before any real damage occurs), but because the graphics driver will detect it and further throttle the clocks. I've seen mine do low 1100s running it, it's not useful at all. Running Port Royal and Time Spy Extreme stability tests, as well as Unigine Superposition and the Final Fantasy XIV Endwalker/XV Windows Edition benchmarks work great for stability testing.

Like Mussels said, the RTX 3090 is an exceptionally hungry video card. Don't run risers, cheap custom cables, cable extenders and the sort and make absolutely sure your power supply can handle a strong current in its 12V rails with generous overprovisioning, another very common oversight - don't daisy chain and run one cable for both of your 8-pin connectors! Just don't.

And for the love of God, don't chuck your $2000 video card in the oven. That can and most definitely will place great stress on the entire PCB, and might cause damage where otherwise was fine.

 

[Mussels]

Normally with the 3090, Tjunction reports the hottest memory chip - its also possible here that the sensor is not in the location that's overheating and a teardown with new thermal pads is the logical next step


Oh yeah, i totally missed using the daisy chain or pigtail power cables: you need two seperate cables from the PSU, not one shared one.

 

[The King]

With the issue of Games crashing on launch.
I would like you try down-clocking your GPU core clocks and maybe VRAM clocks has well.
See if the games launch with these lower clock settings.

Try reference 3090 clocks or even lower