Sapphire Nitro+ RX580 BIOS weird + cannot enter mb BIOS

[kvic80]

Hello,

I've just bought the card in the title and it came with a BIOS (switch is in performance position) with GPU clock 1195MHz, mem clock 1950MHz. The seller told me that he never tinkered with the BIOSes on the card and never used it for mining and bought in a shop back in 2018. I'm curious: is there a way that I can figure out if this is the original BIOS or it was flashed somewhere in the past? To me it seems weird, since this card should be 1411/1750 according to https://www.techpowerup.com/gpu-specs/sapphire-nitro-rx-580-4-gb.b4433
Another weird thing is that since I disabled CSM in mainboard BIOS, I cannot enter BIOS with this card (Win10, latest). Screen is black until the Windows logon screen. If I try to reboot to enter UEFI mode (advanced startup -> UEFI firmware in Win10), fans are running on the card, screen remains black. Is this normal with this card? I can do the same with the iGPU (5600G) as far as I can remember, I can enter BIOS without problem, I have boot screen with mainboard (Asrock) logo. I use Displayport in both cases (RX580 / iGPU), fast boot is disabled.

 

[VuurVOS]

It seems to be flashed since I dont remember a mem clock of 1950 on any of the RX 580 cards by default from any manufacturer.
Can you share the SKU listed on the graphics card?

SKU:
11265-07 (1411 / 1750)
11265-08 (1340 / 1750)
11265-31 (1411 / 1750)
11265-36 (1340 / 1750)

NITRO+ RX 580 4G G5

<span>Up to 1411 MHz, 4GB GDDR5, 1440p Gaming</span>

www.sapphiretech.com

 

[kvic80]

Unfortunately I don't have its box and I cannot find the SKU number on the card itself. Since my post I tried the other BIOS, switched towards the ports and it is an unstable 1411/2000MHz configuration. Once I start GPU-Z I manage to make a screenshot but then it reboots. AMD Software also reboots immediately. However with this BIOS I get the POST screen with the Asrock logo, I can enter the BIOS every time if I want...
How should I flash the BIOS, I mean is it "safe" to change the unstable BIOS to the factory quiet BIOS (if I find it somewhere on internet)? What if it reboots also while flashing? I know I still have the other BIOS, but then I loose one of the 2 forever, right?
(The funny thing is that the card is wonderful with the 1195/1950MHz configuration, making 70-80fps in Forza 5 with High settings and 45+ fps with Ultra and is rock stable.)

 

[VuurVOS]

How should I flash the BIOS, I mean is it "safe" to change the unstable BIOS to the factory quiet BIOS (if I find it somewhere on internet)? What if it reboots also while flashing? I know I still have the other BIOS, but then I loose one of the 2 forever, right?

Yes it is safe. Just boot with the stable bios. When in Windows, change the bios switch to the unstable bios. Then flash the bios with a stable factory bios.

You can also make a dump of the bios first. Then you can see either the normal or the unstable is dumped.
If the unstable bios is dumped, then the bios switch is in the correct position before flashing

Can you make a picture of the back of the card?

 

[kvic80]

Yes it is safe. Just boot with the stable bios. When in Windows, change the bios switch to the unstable bios. Then flash the bios with a stable factory bios.

You can also make a dump of the bios first. Then you can see either the normal or the unstable is dumped.
If the unstable bios is dumped, then the bios switch is in the correct position before flashing

Can you make a picture of the back of the card?

OK, thanks, I will try!
I attached the photos of the card.

 

[outpt]

Can you not use the the more power tool from Igor’s lab anymore. It’s been a while since I’ve played with it.

 

[VuurVOS]

I attached the photos of the card.

Are you sure there are no stickers on the fan shroud? (pci-e side?)

 

[Naki]

That is a LOT of shroud here!
Very likely with some more disassembly, the sticker with detailed info will show.

 

[VuurVOS]

No disassembly required for viewing the SKU

 

[kvic80]

Ooops, sorry, you are right, I was too lazy to take it out, attached the photos from the ad previously 11265-07, so 1411/1750

 

[Naki]

No disassembly required for viewing the SKU
View attachment 231071

Thanks!
Did not think of looking at the problem from that angle.

 

[kvic80]

Can you not use the the more power tool from Igor’s lab anymore. It’s been a while since I’ve played with it.

Thanks, I would prefer just flashing with a working BIOS, but will check this tool also.

Thanks!
Did not think of looking at the problem from that angle.

Yes, definitely

 

[Imperator]

Hello
Attach you will find the BIOS file that match your card model and ID:

Sapphire RX 580 VBIOS

4 GB GDDR5, 1411 MHz GPU, 1750 MHz Memory

www.techpowerup.com

Good luck mate

 

[kvic80]

Hello
Attach you will find the BIOS file that match your card model and ID:

Sapphire RX 580 VBIOS

4 GB GDDR5, 1411 MHz GPU, 1750 MHz Memory

www.techpowerup.com

Good luck mate

Thanks!

 

[Imperator]

You are most welcome.
Good luck mate!

 

[kvic80]

Unfortunately I get P/N mismatch error with this file, no matter if I try to flash booting the stable BIOS and flashing it (switch position 2) or if I boot in this way and switch to the unstable BIOS right before hitting the Program button (switch position 1, towards the ports on the card). Does this mean that I cannot flash this factory ROM? Are there anything I can do here?

 

[Imperator]

No, that means that the current BIOS that is written is not necessary the original one.
What i provided was an original one.
Before flashing be so kind and use the arrow from GPU-z to save the current BIOS (even it is not original) and load it here and let me check it.
Or use the save file from atiflash program.

 

[kvic80]

OK, here are they, bios_1_orig is the unstable one, bios_2_orig is the stable one.
I guess I should use the -fp option to force and run from command prompt...

 

[Imperator]

LOL, those 2 files that you uploaded have 2 different memory chips.
What i mean : BIOS1 is for Samsung chips and BIOS 2 is for ELPIDA + HYNIX
BIOS 1 if it works on your card then you have Samsung chips. If it gets errors, that comes from memory settings that are for Samsung but in fact you have Hynix as in the photo.
So your card was really tampered.
We must figure out what memory chips you have indeed.
So because you said BIOS1 is unstable that gives me the answer : you DO NOT have Samsung memory, instead you have Hynix.
So you must use the force flash procedure:
Save the BIOS file i provided in the amdflash folder and rename it as RX5801.rom
open CMD with admin privileges
BIOS switch must be set to position 1 - we will flash ONLY the BIOS1 right now.
Use CD command to enter atiflash folder (directory)
use the following command to forceflash:
amdvbflash -p -f -fa -fs RX5801.rom
after BIOS is flashed a message will appear to restart computer

Kepp us informed how it went
Use an older atiflash version (2.93)

 

[kvic80]

Wow, thanks, it worked like a charm! now it's stable switched to position 1 as well and also got an fps boost
Thanks again for the help!

 

[Imperator]

i need a hug
Good luck mate!

 

[AntonisChristo]

LOL, those 2 files that you uploaded have 2 different memory chips.
What i mean : BIOS1 is for Samsung chips and BIOS 2 is for ELPIDA + HYNIX
BIOS 1 if it works on your card then you have Samsung chips. If it gets errors, that comes from memory settings that are for Samsung but in fact you have Hynix as in the photo.
So your card was really tampered.
We must figure out what memory chips you have indeed.
So because you said BIOS1 is unstable that gives me the answer : you DO NOT have Samsung memory, instead you have Hynix.
So you must use the force flash procedure:
Save the BIOS file i provided in the amdflash folder and rename it as RX5801.rom
open CMD with admin privileges
BIOS switch must be set to position 1 - we will flash ONLY the BIOS1 right now.
Use CD command to enter atiflash folder (directory)
use the following command to forceflash:
amdvbflash -p -f -fa -fs RX5801.rom
after BIOS is flashed a message will appear to restart computer

Kepp us informed how it went
Use an older atiflash version (2.93)

Hello my friend i have the same problem flashing the sapphire rx580 8Gb bios can you help me? i am trying to flash with last bios in date -Sapphire.RX580.8192.180719_1.rom

 

[Imperator]

Hello.
Your video card have some problems?
Or why do you intend to flash the BIOS.
If it works correctly DO NOT FLASH it.
Please make a picture also from your labels from the card.

 

[AntonisChristo]

Hello.
Your video card have some problems?
Or why do you intend to flash the BIOS.
If it works correctly DO NOT FLASH it.
Please make a picture also from your labels from the card.

Hello my friend , i am playing DCS World and i get randomly black screens and graphics brakes during gamming. The card is not O.C and the temp is about 40-45 max when playing ,my pc details and hardware details are

GPU - AMD Radeon RX 580 Series - Primary/Discrete
VRAM - 8192 MB - GDDR5 2250 MHz
Graphics Card Manufacturer - Powered by AMD
Graphics Chipset - AMD Radeon RX 580 Series
Device ID - 67DF
Vendor ID - 1002
SubSystem ID - E366
SubSystem Vendor ID - 1DA2
Revision ID - E7
Bus Type - PCI Express 3.0
Current Bus Settings - PCI Express 2.0 x16
BIOS Version - 015.050.002.001
BIOS Part Number - 113-1E3660U-O51
BIOS Date - 2017/03/23 03:49
Usable Memory Size - 8192 MB
Memory Type - GDDR5
Memory Clock - 2250 MHz
Core Clock - 1300 MHz
Total Memory Bandwidth - 288 GByte/s
Memory Bit Rate - 9.00 Gbps
2D Driver File Path - /REGISTRY/MACHINE/SYSTEM/CurrentControlSet/Control/Class/{4d36e968-e325-11ce-bfc1-08002be10318}/0000
OpenGL® API Version - 4.6
OpenCL™ API Version - 2.0
***********************************************************************************************************************************************************
Software :
GPU - AMD Radeon RX 580 Series - Primary/Discrete
VRAM - 8192 MB - GDDR5 2250 MHz
Software Version - 2021.1201.0115.2259
Driver Version - 21.40.11.02-211126a-374134C-LTS-RadeonPROEnterprise
Provider - Advanced Micro Devices, Inc.
2D Driver Version - 8.1.1.1634
Direct3D® Version - 9.14.10.01515
OpenGL® Version - 29.20.11000.14802
AMD Audio Driver Version - 10.0.1.23
Vulkan™ Driver Version - 2.0.204
Vulkan™ API Version - 1.2.196
Windows Version - Windows 10 (64 bit)
**************************************************************************************************************************************************************************
CPU
Intel(R) Core(TM)2 Extreme CPU X9770@ 3.20GHz 4 Cores -O.C into 3.60Ghz idle temp: 64C
PSU Thermaltake 750 W
DDR3 RAM Kingston hyper-x 1333 - O.C 1600 Mhz

 

[Imperator]

Well....let's not hurry.
Not in all cases it is BIOS's fault.
There is a chance to have that errors from your video drivers.
People usually update the video driver even the actual one works fine.
So in my humble experience i encountered many situations and most of all at AMD where the drivers caused many trouble.
I would suggest first to deal with the video drivers.
Revert them to an older version that is more stable
I noticed you use enterprise version, but still i suggest to use an older stable version.

"Software Version - 2021.1201.0115.2259
Driver Version - 21.40.11.02-211126a-374134C-LTS-RadeonPROEnterprise"

This is the first step to do. Replace the drivers