- Joined
- Feb 1, 2021
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Processor | 13900k |
---|---|
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Memory | 32GB GSKILL Trident Z5RK 6000MHZ |
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Power Supply | Seasonic 1000w |
Hello dear forum,
I have the problem that I have strange display errors in Word but also in Outlook 365 when entering text:
As soon as I move the cursor over the distorted text, it is displayed normally again. The error is still there even after several reinstallations of Windows 10 and Office 365.
Today I connected the monitor to the processor's graphics card as a test and found no such errors. It seems this issue is related to my Nvidia RTX 3080 ti. I also noticed today that scrolling in Word documents is much more sluggish and even jerky when my Nvidia card is working. I was also able to determine the described scrolling behavior with the Nvidia card in Chrome.
Everything runs very smoothly with the processor graphics unit.
In games, on the other hand, I don't notice any problems with the Nvidia card, here it performs as promised.
The problem is driving me insane because I'm at my wits end. Unfortunately, Office 365 no longer has the option of deactivating hardware acceleration as a test, so I currently see no possibility of further testing or generating possible solutions.
I hope you can help me!
I have the problem that I have strange display errors in Word but also in Outlook 365 when entering text:
As soon as I move the cursor over the distorted text, it is displayed normally again. The error is still there even after several reinstallations of Windows 10 and Office 365.
Today I connected the monitor to the processor's graphics card as a test and found no such errors. It seems this issue is related to my Nvidia RTX 3080 ti. I also noticed today that scrolling in Word documents is much more sluggish and even jerky when my Nvidia card is working. I was also able to determine the described scrolling behavior with the Nvidia card in Chrome.
Everything runs very smoothly with the processor graphics unit.
In games, on the other hand, I don't notice any problems with the Nvidia card, here it performs as promised.
The problem is driving me insane because I'm at my wits end. Unfortunately, Office 365 no longer has the option of deactivating hardware acceleration as a test, so I currently see no possibility of further testing or generating possible solutions.
I hope you can help me!