New build pc freezes when starting up a game

wesley376 · Oct 8, 2022

Hello,

Sorry if this question is in the wrong place and also my English is not great.. Sorry for that

Yesterday i upgraded my computer and now the computer freezes everytime i start up a game.
I tried updating drivers and scanned all windows files but nothing seems to work. Bios has also been updated without any result,
Average CPU temperature when idle is 50 / 60 degrees celsius while starting up a game it's around 70 / 80 degrees celsius.

Previous hardware:
CASE: NZXT H510 ELITE
Motherboard: ASUS MPG x570 gaming edge wifi
CPU: AMD Ryzen 5 2600
GPU: Nividia GeForce 1070
RAM: VENGEANCE LPX 16GB (2 x 8GB) DDR4 DRAM 3200MHz
PSU: Corsair HX1000 V2 (1000 watt)

Current hardware:
CASE: NZXT H510 ELITE
Motherboard: ASUS MPG x570 gaming edge wifi
CPU: AMD Ryzen 9 5900X (Aero Cool CPU Cooling)
GPU: ASUS RTX 3070 OC
RAM: 2 x VENGEANCE LPX 16GB (2 x 8GB) DDR4 DRAM 3200MHz (32 GB)
PSU: Corsair HX1000 V2 (1000 watt)

cvaldes · Oct 8, 2022

Try the old 1070 graphics card with the new CPU and see if you still get the errors.

dgianstefani · Oct 8, 2022

Could be a Windows issue. Back up your files and data. Reinstall 10/11 on a freshly wiped drive (completely wiped). Will probably fix the issue if your hardware is OK.

VuurVOS · Oct 9, 2022

Does the second Corsair Vengeance LPX has the same version number? Maybe it is wise to try with only the orginal memory kit installed.

I find your CPU temperatures quite high when just starting a game. You should only see those temperatures while gaming or running a stress test.
Idle temperatures should be like 45 degrees and not between 50~60 degrees. Which AeroCool CPU Cooler are you using?

RJARRRPCGP · Oct 9, 2022

You should test with your GTX 1070 and then try with another PSU, if the crashes don't stop.

kapone32 · Oct 9, 2022

Check your Power connections. Those 6+2 8 pins sometimes aare not fully inserted. That will allow you to surf the internet and even watch video but the minute you load a Game the Computer screen goes black and everything resets.

Night · Oct 9, 2022

Before resorting to Windows reinstall. Use DDU in safe mode to uninstall drivers, then install new drivers. There may be some leftovers of the previous 1070 drivers.

Display Driver Uninstaller (DDU) download version 18.0.8.1

Download Display Driver Uninstaller (DDU) - Remove AMD/NVIDIA/INTEL Graphics Drivers Cleanly - DDU is a driver removal utility that helps you completely uninstall AMD/NVIDIA graphics card drivers and packages from your system, leaving no leftovers behind, including registry keys, folders, files...

www.guru3d.com

Prime2515102 · Oct 9, 2022

First thing that popped in my head was either the memory (try one stick at a time) or the PSU.

leglessman · Oct 9, 2022

wesley376 said:
Hello,

Sorry if this question is in the wrong place and also my English is not great.. Sorry for that

Yesterday i upgraded my computer and now the computer freezes everytime i start up a game.
I tried updating drivers and scanned all windows files but nothing seems to work. Bios has also been updated without any result,
Average CPU temperature when idle is 50 / 60 degrees celsius while starting up a game it's around 70 / 80 degrees celsius.

Previous hardware:
CASE: NZXT H510 ELITE
Motherboard: ASUS MPG x570 gaming edge wifi
CPU: AMD Ryzen 5 2600
GPU: Nividia GeForce 1070
RAM: VENGEANCE LPX 16GB (2 x 8GB) DDR4 DRAM 3200MHz
PSU: Corsair HX1000 V2 (1000 watt)

Current hardware:
CASE: NZXT H510 ELITE
Motherboard: ASUS MPG x570 gaming edge wifi
CPU: AMD Ryzen 9 5900X (Aero Cool CPU Cooling)
GPU: ASUS RTX 3070 OC
RAM: 2 x VENGEANCE LPX 16GB (2 x 8GB) DDR4 DRAM 3200MHz (32 GB)
PSU: Corsair HX1000 V2 (1000 watt)

if you haven't already reinstalled your OS try running DDU first and you might have a bad cpu mount

wesley376 · Oct 13, 2022

Sorry for the late reply, didn't had any time to look at the pc because of work.

Today i replaced the RTX 3070 with my old GTX 1070 and everything runs smooth without any crash.
So i guess my RTX 3070 is broken?

cvaldes · Oct 13, 2022

wesley376 said:
Today i replaced the RTX 3070 with my old GTX 1070 and everything runs smooth without any crash.
So i guess my RTX 3070 is broken?

Seems like it.

VuurVOS · Oct 13, 2022

wesley376 said:
Sorry for the late reply, didn't had any time to look at the pc because of work.

Today i replaced the RTX 3070 with my old GTX 1070 and everything runs smooth without any crash.
So i guess my RTX 3070 is broken?

The power concumption of the RTX 3070 is higher than GTX 1070.

Did you use multiple or one single rail mode for your graphics card?

How many PCIe 8 pin cables did you use for the graphics card? Both connectors on one cable or just one connector on each cable?

System Name	daily driver Mac mini M2 Pro
Processor	Apple proprietary M2 Pro (6 p-cores, 4 e-cores)
Motherboard	Apple proprietary
Cooling	Apple proprietary
Memory	Apple proprietary 16GB LPDDR5 unified memory
Video Card(s)	Apple proprietary M2 Pro (16-core GPU)
Storage	Apple proprietary onboard 512GB SSD + various external HDDs
Display(s)	LG UltraFine 27UL850W (4K@60Hz IPS)
Case	Apple proprietary
Audio Device(s)	Apple proprietary
Power Supply	Apple proprietary
Mouse	Apple Magic Trackpad 2
Keyboard	Keychron K1 tenkeyless (Gateron Reds)
VR HMD	Oculus Rift S (hosted on a different PC)
Software	macOS Sonoma 14.7
Benchmark Scores	(My Windows daily driver is a Beelink Mini S12 Pro. I'm not interested in benchmarking.)

System Name	Silent
Processor	Ryzen 7800X3D @ 5.15ghz BCLK OC, TG AM5 High Performance Heatspreader
Motherboard	ASUS ROG Strix X670E-I, chipset fans replaced with Noctua A14x25 G2
Cooling	Optimus Block, HWLabs Copper 240/40 + 240/30, D5/Res, 4x Noctua A12x25, 1x A14G2, Mayhems Ultra Pure
Memory	32 GB Dominator Platinum 6150 MT 26-36-36-48, 56.6ns AIDA, 2050 FCLK, 160 ns tRFC, active cooled
Video Card(s)	RTX 3080 Ti Founders Edition, Conductonaut Extreme, 18 W/mK MinusPad Extreme, Corsair XG7 Waterblock
Storage	Intel Optane DC P1600X 118 GB, Samsung 990 Pro 2 TB
Display(s)	32" 240 Hz 1440p Samsung G7, 31.5" 165 Hz 1440p LG NanoIPS Ultragear, MX900 dual gas VESA mount
Case	Sliger SM570 CNC Aluminium 13-Litre, 3D printed feet, custom front, LINKUP Ultra PCIe 4.0 x16 white
Audio Device(s)	Audeze Maxwell Ultraviolet w/upgrade pads & LCD headband, Galaxy Buds 3 Pro, Razer Nommo Pro
Power Supply	SF750 Plat, full transparent custom cables, Sentinel Pro 1500 Online Double Conversion UPS w/Noctua
Mouse	Razer Viper Pro V2 8 KHz Mercury White w/Tiger Ice Skates & Pulsar Supergrip tape
Keyboard	Wooting 60HE+ module, TOFU-R CNC Alu/Brass, SS Prismcaps W+Jellykey, LekkerV2 mod, TLabs Leath/Suede
Software	Windows 11 IoT Enterprise LTSC 24H2
Benchmark Scores	Legendary

System Name	Ryzen5900X
Processor	AMD Ryzen 5900X
Motherboard	Gigabyte B550 AORUS PRO AC
Cooling	NZXT Kraken X62
Memory	4x G.Skill F4-3600C17D-8GTZ
Video Card(s)	AMD Radeon RX 6800XT Midnight Black

System Name	KHR-1
Processor	Ryzen 9 5900X
Motherboard	ASRock B550 PG Velocita (UEFI-BIOS P3.40)
Memory	32 GB G.Skill RipJawsV F4-3200C16D-32GVR
Video Card(s)	Sapphire Nitro+ Radeon RX 6750 XT
Storage	Western Digital Black SN850 1 TB NVMe SSD
Display(s)	Alienware AW3423DWF OLED-ASRock PG27Q15R2A (backup)
Case	Corsair 275R
Audio Device(s)	Technics SA-EX140 receiver with Polk VT60 speakers
Power Supply	eVGA Supernova G3 750W
Mouse	Logitech G Pro (Hero)
Software	Windows 11 Pro x64 23H2

System Name	Best AMD Computer
Processor	AMD 7900X3D
Motherboard	Asus X670E E Strix
Cooling	In Win SR36
Memory	GSKILL DDR5 32GB 5200 30
Video Card(s)	Sapphire Pulse 7900XT (Watercooled)
Storage	Corsair MP 700, Seagate 530 2Tb, Adata SX8200 2TBx2, Kingston 2 TBx2, Micron 8 TB, WD AN 1500
Display(s)	GIGABYTE FV43U
Case	Corsair 7000D Airflow
Audio Device(s)	Corsair Void Pro, Logitch Z523 5.1
Power Supply	Deepcool 1000M
Mouse	Logitech g7 gaming mouse
Keyboard	Logitech G510
Software	Windows 11 Pro 64 Steam. GOG, Uplay, Origin
Benchmark Scores	Firestrike: 46183 Time Spy: 25121

New build pc freezes when starting up a game

wesley376

New Member

Attachments

cvaldes

dgianstefani

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VuurVOS

RJARRRPCGP

kapone32

Night

Display Driver Uninstaller (DDU) download version 18.0.8.1

Prime2515102

leglessman

wesley376

New Member

cvaldes

VuurVOS

Processor	Intel i7 4770k
Motherboard	ASUS Sabertooth Z87
Cooling	BeQuiet! Shadow Rock 3
Memory	Patriot Viper 3 RedD 16 GB @ 1866 MHz
Video Card(s)	XFX RX 480 GTR 8GB
Storage	1x SSD Samsung EVO 250 GB 1x HDD Seagate Barracuda 3 TB 1x HDD Seagate Barracuda 4 TB
Display(s)	AOC Q27G2U QHD, Dell S2415H FHD
Case	Cooler Master HAF XM
Audio Device(s)	Magnat LZR 980, Razer BlackShark V2, Altec Lansing 251
Power Supply	Corsair AX860
Mouse	Razer DeathAdder V2
Keyboard	Razer Huntsman Tournament Edition
Software	Windows 10 Pro x64

System Name	Bessy 6.0
Processor	i7-7700K @ 4.8GHz
Motherboard	MSI Z270 KRAIT Gaming
Cooling	Swiftech H140-X + XSPC EX420 + Resevior
Memory	G.Skill Ripjaws V 32GB DDR-3200 CL14 (B-die)
Video Card(s)	MSI GTX 1080 Armor OC
Storage	Samsung 960 EVO 250GB x2 RAID0, 940 EVO 500GB, 2x WD Black 8TB RAID1
Display(s)	Samsung QN90a 50" (the IPS one)
Case	Lian Li something or other
Power Supply	XFX 750W Black Edition
Software	Win10 Pro

System Name	intel-agence
Processor	intel core i7 7700k @ 4.9-Ghz OC
Motherboard	Asus ROG Z270 Maximus IX Hero
Cooling	360mm AIO
Memory	Corsair Vengeance Pro RGB 32GB @ 3200-Mhz
Video Card(s)	Asus Strix GTX 1080 8GB OC edition
Storage	crucial p3 1TB + 4TB hdd
Display(s)	AOC 32G2WG3
Power Supply	850 watt
Mouse	g502 Hero
Software	Win 11 pro 64
Benchmark Scores	CINEBENCH R15 ( 1034 pts )